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Hyatt Regency Buffalo / Hotel and Conference Center

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2 Fountain Plaza, Buffalo, NY 14202-2290
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Traveler (448)
360
Panoramas (15)
Room & Suite (331)

About

#15 of 28 hotels in Buffalo
Location
4.4
Cleanliness
4.2
Service
4.3
Value
3.9
Newly renovated hotel located in the heart of the theatre & financial districts, offering 396 guestrooms & suites. Heated indoor pool, new onsite, full service Spa and new StayFit health club. Newest addition is Morton's Steakhouse that is located right off the lobby. Just steps away from the Chippewa Entertainment district, Elmwood Village, variety of restaurants and shops. Connected to the Buffalo Convention Center. Walden Galleria is 15 minutes from the hotel. First Niagara Center is five minutes away; free Metro directly outside the hotel. Museum district is ten minutes away. Niagara Falls is 20 minutes from the hotel. Complimentary Business Center and WiFi and Wired Internet access is available.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Baggage storage
Paid private parking on-site
Wifi
Paid internet
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Vending machine
Banquet room
Meeting rooms
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Refrigerator
Flatscreen TV
On-demand movies
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Centrally Located
Languages Spoken
English, Spanish
2846Reviews28Q+A100Room tips
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Most Recent
nolarocky2 wrote a review Dec 5
La Quinta, California1 contribution
I regularly stay at the Buffalo Hyatt Hotel and Conference Center in downtown Buffalo New York. The staff there is always accommodating and personable. They meet all my needs. The rooms are clean and the new bar in the atrium is awesome. Easy in and out of to travel around the area. Clean and fresh hotel.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from A K, General Manager at Hyatt Regency Buffalo / Hotel and Conference Center
Responded 3 days ago
Thanks for the great review, nolarocky2, and for your continued patronage! It's wonderful you enjoyed your stay at Hyatt Regency Buffalo so much! We strive for excellence so we're thrilled you appreciated not only our friendly staff and clean rooms, but also our amazing bar area! Your praise lets us know we're doing our job! We can't wait to host you again soon for another amazing experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kris J wrote a review Dec 1
Akron, New York9 contributions
Hyatt Regency Buffalo is one of the finest hotels in the area. It provides consistently exceptional service from check in to check out. From the Valet staff to housekeeping. The hotel is very clean and rooms are well equipped. I would highly recommend you choose this hotel for your stay!
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from A K, General Manager at Hyatt Regency Buffalo / Hotel and Conference Center
Responded 1 week ago
Thank you for taking the time to leave this wonderful review, Kris! We're thrilled to know you enjoyed your stay at Hyatt Regency Buffalo so much! We strive for excellence so we're pleased to hear you appreciated not only our friendly staff and clean rooms, but also our ample amenities! Your praise lets us know we're succeeding! We can't wait to host you again for yet another unforgettable visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jasonmontour wrote a review Nov 2022
1 contribution
We enjoyed our stay at this hotel. Views were fantastic. the bar, restaurant, and facilities were good. It was nice having a Starbucks in the lobby. One issue we had- no fault to the staff- was that the temperature controls were not working. The hotel is historic and so we only had access to heat. They were great in opening up the window slightly to cool the room.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from A K, General Manager at Hyatt Regency Buffalo / Hotel and Conference Center
Responded 1 week ago
Thank you for the 4/5 review, jasonmontour! It's excellent you enjoyed your time with us so much! We're delighted you appreciated beautiful views, delicious dining options, on-site Starbucks and great amenities. We care deeply about the happiness and satisfaction of our guests so we'll address your concerns regarding our temperature control system with our management team moving forward. We strive for excellence so we look forward to sharing an even better experience with you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michele D wrote a review Nov 2022
Buffalo, United States5 contributions1 helpful vote
Check in was easy, all staff members very friendly & accommodating. Bed very comfortable, huge TV and there's a mini refrigerator. No microwave in room - but would've been nice. Bathroom spacious with mini toiletries
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from A K, General Manager at Hyatt Regency Buffalo / Hotel and Conference Center
Responded 1 week ago
Thanks for the excellent review, Michele! We're delighted your time at Hyatt Regency Buffalo was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our friendly staff and comfortable beds as well as our spacious rooms and great amenities. That's what we like to see! We look forward to hosting you again soon for another fantastic experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
quainey wrote a review Nov 2022
Binghamton, New York1 contribution
Overall stay was not what we expected. Repeatedly had to ask for towels, left messages at the front desk and arriving after our occasion for 4 nights in a row a call had to made again at 10:30-11:00 that evening. Also in those requests was replenishment of coffee for the morning which all the emminities requested we made in the morning had to be requested once again. The room was in need of being updated, it needs more lightening, hard to see yourself when dressed and a new rug. The bed was comfortable and the actual shower head had the perfect force.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from A K, General Manager at Hyatt Regency Buffalo / Hotel and Conference Center
Responded 2 weeks ago
Thank you for sharing your review, quainey. We're glad to hear you enjoyed your recent stay with us. It's pleasing to hear you enjoyed our comfortable beds and great water pressure. We truly value your feedback regarding our housekeeping, the condition of our rooms and front desk staff. We'll take this into consideration as we move forward to improve for the future. We look forward to hosting you again next time you're in town.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sweetie8137 wrote a review Nov 2022
Buffalo, New York1 contribution
We could not get home to Orchard Park/Blasdell Area due to snow and our area not being plowed, needed stay near or where we would be able to get to our job locations @ECMC and DOT in Tonawanda without to much trouble.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from A K, General Manager at Hyatt Regency Buffalo / Hotel and Conference Center
Responded 2 weeks ago
We appreciate your lovely rating, sweetie8137! The satisfaction of our guests is important to us so we can't wait to see you back again at Hyatt Regency Buffalo soon. We want to share an even more fantastic experience with you next time. Thanks again for taking the time to leave your feedback!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
billkane419 wrote a review Nov 2022
Lancaster, Pennsylvania1 contribution
Beautiful hotel with large clean rooms. Breakfast was excellent. Staff was very helpful. Toilets are low to the floor and use way mow than one gallon per flush. Location was very close to everything we needed.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from A K, General Manager at Hyatt Regency Buffalo / Hotel and Conference Center
Responded 3 weeks ago
Thank you for taking the time to leave this wonderful review, billkane419! We're thrilled to know you enjoyed your stay at Hyatt Regency Buffalo so much! We strive for excellence so we're pleased to hear you appreciated not only our beautiful hotel and spacious and clean rooms, but also our delicious breakfast, friendly staff and prime location! Your praise lets us know we're succeeding! We can't wait to host you again for yet another unforgettable visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dean Smith wrote a review Nov 2022
Minocqua, Wisconsin42 contributions89 helpful votes
Here for weekend football game. Great location but bad experience. End of trip billing was a complete mess. Billing was wrong by roughly $1000. Location is great with a lot of places to have fantastic meals and great places for cocktails
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from A K, General Manager at Hyatt Regency Buffalo / Hotel and Conference Center
Responded 3 weeks ago
We appreciate the time you’ve taken to share your feedback, Jay. Although we’re delighted to hear that you enjoyed our prime location, it’s disappointing to hear that you weren't completely satisfied with our billing policy. We pride ourselves on providing excellent service and a comfortable environment to our guests at all times so please know that your concerns will be addressed to the appropriate members of our management team moving forward. We do hope you allow us another opportunity to share a more positive experience with you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dennis wrote a review Nov 2022
Boston, Massachusetts71 contributions83 helpful votes
This hotel is not up to the Hyatt Regency standard. It needs a refresh/rehab. It is outdated. The rooms had dirty carpets, windows, and bathroom. Ventilation was poor. No full length mirror. Lighting was not very good either. Only will stay here if its a free night.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from A K, General Manager at Hyatt Regency Buffalo / Hotel and Conference Center
Responded 3 weeks ago
We appreciate you taking the time to share your concerns with us, buffalobill23. We're disappointed that your experience with us was anything less than ideal. It's also unfortunate you've noticed a decline in the quality and condition of our accommodations. We care about the comfort and satisfaction of our guests so we'll address all of your concerns with the appropriate members of our team so that we may improve moving forward. We hope to see you again soon so we can share a more positive experience that our guests are accustomed to.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
FellowTraveler728369 wrote a review Nov 2022
3 contributions
The staff was friendly and welcoming! Unfortunately there is no complimentary breakfast and the buffet that was offered was very overpriced! Ventilation system allowed for pot smoke from the room next door to circulate into our room. Very unpleasant in a non smoking hotel. Well located hotel.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from A K, General Manager at Hyatt Regency Buffalo / Hotel and Conference Center
Responded 3 weeks ago
Thank you for taking the time to share your review with us, FellowTraveler728369. We're glad to hear you had such a great experience with us and that you enjoyed our friendly staff and prime location. We care about the satisfaction of our guests so we appreciate you letting us know what we can do to make your stay perfect. We'll make sure to communicate your feedback regarding our breakfast options and ventilation system to our team. We're looking forward to sharing an even more pleasant experience with you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$104 - $187 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt regency buffalo hotel buffalo, buffalo hyatt regency, hyatt buffalo
LOCATION
United StatesNew YorkBuffaloDowntown
NUMBER OF ROOMS
396
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HYATT REGENCY BUFFALO / HOTEL AND CONFERENCE CENTER $110 ($̶2̶0̶5̶) - Updated 2022 Prices & Resort Reviews - NY

Frequently Asked Questions about Hyatt Regency Buffalo / Hotel and Conference Center
Which popular attractions are close to Hyatt Regency Buffalo / Hotel and Conference Center?
Nearby attractions include Shea's Performing Arts Center (0.2 miles), Buffalo City Hall (0.3 miles), and Irish Classical Theatre Company (0.2 miles).
What are some of the property amenities at Hyatt Regency Buffalo / Hotel and Conference Center?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hyatt Regency Buffalo / Hotel and Conference Center?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Regency Buffalo / Hotel and Conference Center?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hyatt Regency Buffalo / Hotel and Conference Center?
Yes, paid private parking on-site, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Hyatt Regency Buffalo / Hotel and Conference Center?
Conveniently located restaurants include Bacchus Wine Bar & Restaurant, Big Ditch Brewing Company, and Dinosaur Bar-B-Que.
Are there opportunities to exercise at Hyatt Regency Buffalo / Hotel and Conference Center?
Yes, guests have access to a fitness center during their stay.
Is Hyatt Regency Buffalo / Hotel and Conference Center located near the city center?
Yes, it is 0.9 miles away from the center of Buffalo.
Are any cleaning services offered at Hyatt Regency Buffalo / Hotel and Conference Center?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hyatt Regency Buffalo / Hotel and Conference Center?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hyatt Regency Buffalo / Hotel and Conference Center offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.