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Hyatt Regency Buffalo

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2 Fountain Plz, Buffalo, NY 14202-2290
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Traveler (443)
360
Panoramas (15)
Room & Suite (284)

About

#11 of 28 hotels in Buffalo
Location
Cleanliness
Service
Value
Travelers' Choice
Newly renovated hotel located in the heart of the theatre & financial districts, offering 396 guestrooms & suites. Heated indoor pool, new onsite, full service Spa and new StayFit health club. Newest addition is Morton's Steakhouse that is located right off the lobby. Just steps away from the Chippewa Entertainment district, Elmwood Village, variety of restaurants and shops. Connected to the Buffalo Convention Center. Walden Galleria is 15 minutes from the hotel. First Niagara Center is five minutes away; free Metro directly outside the hotel. Museum district is ten minutes away. Niagara Falls is 20 minutes from the hotel. Complimentary Business Center and WiFi and Wired Internet access is available.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Entertainment staff
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Paid private parking on-site
Wifi
Indoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Vending machine
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Refrigerator
Flatscreen TV
On-demand movies
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Quiet
Languages Spoken
English, Spanish
2,645Reviews27Q+A100Room tips
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Popular mentions
FamilyEdwards wrote a review Mar 2020
2 contributions1 helpful vote
Stayed at this hotel in December of 2019. The hotel its self was beautiful. The common area in the lobby was great as we were traveling with a group. The breakfast in the AM was perfect. I even used the gym, and it was great for a hotel gym. The rooms.... I've never been so disgusted in my life. Food under furniture, like whole pieces of pizza... dirty laundry left behind in the closet. Food in the couch. It really was gross. Too bad, for such a nice looking hotel. But wouldn't be back.
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Date of stay: December 2019
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732tjj wrote a review Mar 2020
Las Vegas, Nevada13 contributions2 helpful votes
The check in process was dreadful. I booked a KING room and requested a quiet one, as I am a light sleeper. The front desk attendant, Olivia, ignored my request. At first, she placed me on the same floor as the pool, with kids running down the hallway. When I returned, she placed me in the room next to elevators and right in front of the ice machine, which was super loud. When I expressed my disappointment, I was told that the hotel is out of king rooms and placed in a double room with a connecting floor, even when I paid for a king. Unlike most Hyatt properties, the staff at this hotel do not appreciate returning customers, and my status with Hyatt loyalty program did not help.
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Date of stay: March 2020Trip type: Traveled solo
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Joseph C wrote a review Mar 2020
34 contributions1 helpful vote
This hotel lacks customer service. Hotel needs major updates. Housekeeping doesn’t verify rooms are fully cleaned. found a phone charger and coffee pot was dirty. Elevator button was broken on the 10th floor. Rooms are very dated but large. The food at the hotel is good if you can actually get someone to seat you. You will spend more time waiting to be seated then it takes to eat even when the hotel is empty. Valet was ungrateful, I thanked them for bringing my car around they complain ignored me and walked off. Front desk acted like helping a customer was an annoyance more than their job. I left 3 days in of an 8 day stay. switched to the Rochester Hyatt regency which is way better.
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Date of stay: March 2020
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davidhO1848CD wrote a review Mar 2020
Hamilton, Canada4 contributions
This hotel is an absolute must if staying in Buffalo. The location is right where you would need to be (free rapid transit to the arena and canal - walking distance to theatre district). The absolute selling feature is the quality of the staff. I recommend this hotel as a guaranteed good stay. You will not go wrong.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
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Sleep Quality
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Response from Kelly S, Guest Relations Manager at Hyatt Regency Buffalo
Responded Mar 9, 2020
Thank you so much for your comments! We are so pleased to have made your accommodation and look forward to seeing you again very soon!
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sjspartanguy wrote a review Mar 2020
Orlando, Florida2 contributions3 helpful votes
What a find!! I hadn’t planned for a hotel and got lucky through a booking app; it was cheaper than the Holiday Inn. My room was beautifully appointed and very clean. Although the size of the tv seemed a bit big for the space. The Atrium restaurant has an amazing breakfast buffet for a great price. The only 2 “issues”... the concierge didn’t seem to know options available for what I was looking for. And one of the Guest Services staff was a bit short with me on the phone the morning of checkout.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Kelly S, Guest Relations Manager at Hyatt Regency Buffalo
Responded Mar 9, 2020
Thank you for your comments! We aim to provide the best possible guest service! If we missed the mark we sincerely apologize! However, we do look forward to being given the opportunity to redeem ourselves through your eyes the next time you visit Buffalo! Much Buffalove!
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PRICE RANGE
$129 - $215 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt regency buffalo hotel buffalo, buffalo hyatt regency, hyatt buffalo
LOCATION
United StatesNew YorkBuffaloDowntown
NUMBER OF ROOMS
396
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Frequently Asked Questions about Hyatt Regency Buffalo
Which popular attractions are close to Hyatt Regency Buffalo?
Nearby attractions include Shea's Performing Arts Center (0.2 miles), Buffalo City Hall (0.3 miles), and Irish Classical Theatre Company (0.2 miles).
What are some of the property amenities at Hyatt Regency Buffalo?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hyatt Regency Buffalo?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Regency Buffalo?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hyatt Regency Buffalo?
Yes, paid private parking on-site, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Hyatt Regency Buffalo?
Conveniently located restaurants include Bacchus Wine Bar & Restaurant, Big Ditch Brewing Company, and Osteria 166.
Are there opportunities to exercise at Hyatt Regency Buffalo?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Hyatt Regency Buffalo have an airport shuttle?
Yes, Hyatt Regency Buffalo offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Hyatt Regency Buffalo located near the city center?
Yes, it is 0.9 miles away from the center of Buffalo.
Are any cleaning services offered at Hyatt Regency Buffalo?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hyatt Regency Buffalo?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.