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Holiday Inn Buffalo Downtown

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Holiday Inn Buffalo Downtown
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309 Reviews from our TripAdvisor Community

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Showing 288: English reviews
Burnaby, Canada
Level Contributor
60 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 1 week ago

My stay was comfortable, and the staff were generally friendly. However the building is old, and some of the south facing rooms were extremely hot in mid-summer, due to poor air conditioning systems. The location of this hotel made up for these shortcoming, as there were lots of excellent restaurants and bars nearby!

Helpful?
Thank Ananda T
Lake Orion
Level Contributor
4 reviews
2 of 5 stars Reviewed 3 weeks ago via mobile

Our room was clean but cramped with desk furniture & couch. All threadbare. The bed was very comfortable & the bathroom was clean. Only passing through so did not use other facilities or eat at restaurant. The lobby was cramped as well but the staff was very friendly & helpful with dinner options.

Helpful?
Thank Susan K
IHGService, Guest Relations Manager at Holiday Inn Buffalo Downtown, responded to this review

Dear Susan K, Thank you for your recent stay with us. We're glad you found the bed comfortable and the bathroom cleanliness to your liking. On the other hand, we're sorry for the smaller room you have received and for any inconvenience this has caused. Nevertheless, thank you for your feedback, and for the compliments about our staff service. Your... More 

San Diego, CA
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 15, 2016

Hotel was fine. Adequate parking. Restaurant was decent enough. I would stay here again for a quick stay before or after a flight though am not sure if they offer airport transportation. I rented a car.

Helpful?
Thank SDtraveler99
Tipperary, Ireland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 12, 2016

Although just there for a single overnight stay this proved to be a lovely hotel. The rooms were very nice. There is ample car parking and a nice cafe. Although we didnt have time to use it, there's a small gym there too. Also handy is the fact that there's a Walgreens right next door.

Helpful?
Thank SuperSandie36
Kitchener, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 10, 2016

This hotel is perfectly suited for large groups travelling together. The "social" areas on each floor make it convenient to relax and hang out without intruding into other peoples rooms. The hotel staff are friendly, however the restaurant is a bit pricey for the level of food they supply.

Helpful?
Thank Alex_Kress
Buffalo, New York
Level Contributor
117 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed June 4, 2016

Maybe some of the nicest hotel staff I've come across. The room was clean and the pool nice but the hallways need some new carpet. We rented two rooms across from each other so my daughter could be downtown during her dance recital. Corey the front desk Manager was very helpful and was great with all our crazy request.

Helpful?
Thank NYBuffalomike
IHGService, Guest Relations Manager at Holiday Inn Buffalo Downtown, responded to this review

Dear NYBuffalomike, Thank you for your review regarding your recent stay at Holiday Inn Buffalo Downtown, NY. We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind... More 

Albany, New York
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 30, 2016

There is plenty of parking on site including a multi story parking garage. Outdoor pool looked nice, but it wasn't ready to swim in the Front Desk Girl informed me. I ate dinner at Grill 620, the restaurant on property. They have a great deal: buy 2 entrees, enjoy a complimentary bottle of house wine. I did that and had... More 

Helpful?
Thank LaBreezy
Fitchburg, Massachusetts
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed May 23, 2016 via mobile

So we stayed here for my sister in laws graduation. She lives over on Irving so it was pure convenience. We walked to her apartment, the music hall for the graduation, and Allentown (Allen st.) for a couple bars. It was convenient that parking was included and we booked it with breakfast (in their restaurant) included. The bed was comfy,... More 

Helpful?
Thank Bill C
IHGService, Guest Relations Manager at Holiday Inn Buffalo Downtown, responded to this review

Dear Bill C, Thank you for your feedback regarding your stay at Holiday Inn Buffalo Downtown, NY. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about parking arrangement and breakfast. However, we’re sorry we fell below your expectation regarding the property being dated. We will look into... More 

Greater Melbourne, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 9, 2016

We stayed at this hotel for two nights the hotel was very clean. All the staff from the front desk to the Resturant were friendly and very helpful throughout our stay. We could not have asked for more.

Helpful?
Thank Robert D
hibuffalodowntown, Manager at Holiday Inn Buffalo Downtown, responded to this review

Dear Robert D: Thank you for your kind review of the Holiday Inn Downtown. It is rewarding to know that your experience was so positive. We will post your comments for the staff to see so they know that they can make a difference in a guest's stay. Have a wonderful summer and best wishes. More 

Rochester, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 9, 2016

We stayed over 1 night for 2 family events in Buffalo, and are very glad to have found this Holiday Inn. Great location, walk-able to interesting neighborhood (3 blocks to the Anchor Bar!), free parking, very friendly staff at the front desk. Comfortable room with coffee, fridge, etc..and perfect pillows. Don't miss the coffee shop/wine bar tucked off the lobby.

Helpful?
Thank steph2632016
hibuffalodowntown, Manager at Holiday Inn Buffalo Downtown, responded to this review

Dear steph2632016: Thank you for taking time to post your comments and feedback from your recent visit. We are happy that you had time to enjoy some of what Buffalo has to offer. Wings and great architecture. We will have to do better to let our guests know about the Bin 620 off the main lobby. Have a great summer... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Buffalo Downtown. We are located in the historic Allentown district of Buffalo and near quaint shops, restaurants and attractions. The hotel is a city high-rise with 167 rooms, and renovated meeting and banquet facilities. We offer a seasonal outdoor heated pool and a fitness center. Be sure to stop by our award winning restaurant, Grille 620.Take in the many historical sights of Buffalo while staying at the Holiday Inn Buffalo Downtown. Located adjacent to the Wilcox Mansion, site of the Teddy Roosevelt inauguration and just a few minutes from Frank Lloyd Wrights Darwin Martin House. While staying with us, take in a show at Sheas Performing Arts Center, the Irish Classical Theatre or enjoy a little Shakespeare in Delaware Park. Art lovers will be thrilled to visit the Albright Knox Art Gallery and the Burchfield Penny Art Center located minutes away at Buffalo State College.Come and stay with us for the annual Allentown Arts Festival; the event is held right outside our doors! State and federal office building are less than 4 miles away, and we are approximately 5 minutes to the New York/Canadian border. ... more   less 

Additional Information about Holiday Inn Buffalo Downtown

Address: 620 Delaware Ave., Buffalo, NY 14202
Location: United States > New York > Buffalo
Price Range: $125 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Buffalo Downtown 3*
Number of rooms: 160
Reservation Options:
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Also Known As:
Holiday Inn Buffalo Downtown Hotel Buffalo
Buffalo Holiday Inn
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