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BEST WESTERN - On The Avenue

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#13 of 23 Hotels in Buffalo
Certificate of Excellence
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327 Reviews from our TripAdvisor Community

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Showing 316: English reviews
Spalding, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

We had two nights at this central hotel. When we arrived they couldn't find out booking and the only room left was the whirlpool suite - result!! The Manager also gave us his parking pass for Bills football game that night - lovely gesture. The lady at breakfast was so friendly too. Yes the decor is a bit dated and... More 

Helpful?
Thank RoryRhonda
Capital District, NY
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Room was quiet and comfortable - decor was OK Lobby was being renovated during our stay which was inconvenient. Staff members were very helpful and professional. Convenient location. Free parking. Breakfast room clean and neat and large. Very good coffee and orange juice and bagels which you don't always find at "free breakfast buffets.

Review collected in partnership with Best Western

Helpful?
Thank brooklynlady45
New York, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Overall for this trip I was not happy with this Best Western in Buffalo, I travel many times during the year to hotels and this just was depressing to stay there. The carpets were dirty, my room floor itself smelled- they need to vacuum and power wash the rugs in the hotel rooms, the beds were not firm, the choices... More 

Review collected in partnership with Best Western

Helpful?
Thank Ulysses C
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 weeks ago

Nice hotel. Outstanding staff that is friendly and helpful. Fun location with a lot to see and do within walking distance. We stayed in the more refurbished rooms on the 5th floor...and would recommend.

Review collected in partnership with Best Western

Helpful?
Thank Bill H
1 review
1 of 5 stars Reviewed August 16, 2016

not impressed with much. not the best location, service, room appearance. was not happy with the odor as well. smelt like weed. i have booked with best western before and are slowly loosing hope in the company overall.

Review collected in partnership with Best Western

Helpful?
Thank Imran H
Cincinnati, United States
1 review
5 of 5 stars Reviewed August 16, 2016

Overall, a "Best Western" level building, although they were in the process of refurbishing the building. However, the staff was great. I have a plug-in electric hybrid, and they reserved a special parking spot for me right next to an electrical outlet!

Review collected in partnership with Best Western

Helpful?
Thank John D
Kitchener, Canada
1 review
5 of 5 stars Reviewed August 15, 2016

A very clean hotel, despite ongoing renovations, with friendly, personable staff. It was in a good location and the room was absolutely beautiful and very, very comfortable. We had a wonderful stay and would absolutely go back in a heartbeat.

Review collected in partnership with Best Western

Helpful?
Thank Stephanie W
Queensbury, New York, United States
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed August 13, 2016 via mobile

On my recent stay I found the hotel to be clean ( in the process of an update) the staff very welcoming and the location great. The hotel is located near a 24 hour pharmacy and plenty of restaurants. I enjoyed the free parking and location. The only negative I discovered was one elevator for the entire hotel, perhaps that... More 

Helpful?
Thank Chris B
Glen Burnie, MD, United States
1 review
5 of 5 stars Reviewed August 3, 2016

The staff was extremely friendly and helpful, and remembered who the guests were and in which room they were staying, which was nice! They also helped us locate attractions to see in the city. And there was free parking, a real plus in a downtown city hotel!

Review collected in partnership with Best Western

Helpful?
Thank Christine W
1 review
2 of 5 stars Reviewed August 1, 2016

Went with family (several rooms) for a wedding. Elevator broke. Room smelled like smoke. Bathroom and rug in room were dirty. No air conditioning in hallways. Very muggy and hot. Very professional and friendly check in with Theresa. Location was great for us. Great free breakfast available. Newpaper delivered every day. Great express checkout.

Review collected in partnership with Best Western

Helpful?
Thank jeniferk782
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room

Additional Information about BEST WESTERN - On The Avenue

Address: 510 Delaware Ave, Buffalo, NY 14202-1304
Location: United States > New York > Buffalo
Price Range: $128 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN - On The Avenue 2.5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Best Western Inn - On The Avenue Hotel Buffalo
Best Western Hotel Buffalo
Best Western Buffalo
Buffalo Best Western
Hotel Style:
#7 Business Hotel in Buffalo
#9 Romantic Hotel in Buffalo
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