We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Garden Inn Buffalo Downtown

Traveler (100)
Room & Suite (49)
Videos (1)
Certificate of Excellence

About

#9 of 28 hotels in Buffalo
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
Welcome to the Hilton Garden Inn Buffalo Downtown located in historic Lafayette Square. This hotel features FREE shuttle service to and from Buffalo International Airport as well as to local spots within a 3 mile radius from us and is just steps from the FREE Metro rail. Your room includes complimentary WiFi, a mini fridge, microwave and 39-inch LCD TV. Enjoy breakfast, lunch and dinner at the Garden Grille & Bar indoors or on the outdoor patio.
Read more
Property amenities
Free High Speed Internet (WiFi)
Pool
Room service
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Airport transportation
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Non-smoking hotel
Public Wifi
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
Show more
Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Great View
Hotel links
Visit hotel website
Special Offer:Price Match Guarantee
Hotel deals

Location

Full view
98Great for walkers
Grade: 98 out of 100
58Restaurantswithin 0.3 miles
18Attractionswithin 0.3 miles
745Reviews
18Q+A
56Room tips
Traveler rating
  • 427
  • 200
  • 67
  • 22
  • 29
Time of year
Traveler type
Language
  • More languages
Selected filters
  • Filter
  • English
Popular mentions
I really loved the hotel and location and would have given a 5-star rating, however, they made a mistake with my reservation and my stay ended up costing me nearly 3x the amount I had expected. I booked two rooms through Hotels.com but one of my traveling companions canceled, so
Read more
Response from Stacie M, Manager at Hilton Garden Inn Buffalo Downtown
Responded 2 weeks ago
Thank you for taking the time to review your experience. We truly regret the mishap with your reservation with us through Hotels.com and will see what our management team can uncover to try and help resolve the situation. We truly hope you were able to enjoy your time in Buffalo despite the mishap!
Read more
We traveled to Buffalo for a concert & family weekend. Traveled with 3 people including 1 teenager. This was one of our better hotel stays! The location was great with a lot of places to see & eat within walking distance. Only valet parking is available but the staff is great!
Read more
Response from Stacie M, Manager at Hilton Garden Inn Buffalo Downtown
Responded 2 weeks ago
We love having so many concert goers come enjoy their time in Buffalo with us! Thank you for the kind comments and please accept our true apologies for the room service mishap! We definitely dropped the ball on returning to your room that evening and truly regret it. We are glad that it did not negatively impact the rest of your stay and certainly hope to see you again!
Read more
We were in town for a wedding and the staff couldn't be nicer starting with Angel checking us in and everyone else that we encountered. Room was nice and clean and they always had the light on for us.
Read more
Response from Stacie M, Manager at Hilton Garden Inn Buffalo Downtown
Responded 2 weeks ago
Thank you for choosing us to help celebrate the event! We hope the wedding weekend was full of fun. We are so glad to hear that one of our newer team members, Angel, was able to provide a welcoming arrival for you. We hope to see you again!
Read more
We stayed in your hotel for a couples shower weekend. The staff & service at this hotel was super. The staff was friendly. If we needed something they took care of it right away. The front desk staff was great. The only issue we had was with one of the shuttle bus drivers.
Read more
Response from Stacie M, Manager at Hilton Garden Inn Buffalo Downtown
Responded 3 weeks ago
Thank you for choosing us for your weekend away! We are so glad to hear, despite the hiccup with one of our drivers, that the weekend was a success with us! We truly hope to see you again!
Read more
At this tier of hotel you expect a certain level of service. The service here far exceeds what you expect at this tier. From checkin to checkout and everything in between, a superior level of service. On top of that, this room was clean and bright and well appointed.
Read more
Review collected in partnership with Hilton Garden Inn
Response from Stacie M, Manager at Hilton Garden Inn Buffalo Downtown
Responded 3 weeks ago
What high praise! We thank you so much for not only reviewing your stay with us, but for choosing us during your travels to Buffalo in the first place! It means a lot to hear such great feedback regarding our staff service. We pride ourselves on going above and beyond and are glad to hear we made it happen during your stay! Hope to see you again soon!
Read more
PRICE RANGE
$159 - $333 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkBuffalo
NUMBER OF ROOMS
124
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing