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Hampton Inn & Suites Buffalo Downtown

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Hampton Inn & Suites Buffalo Downtown
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979 Reviews from our TripAdvisor Community

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Showing 953: English reviews
Dumont, New Jersey
1 review
5 of 5 stars Reviewed 3 days ago NEW

This hotel was great. The staff was helpful and pleasant. As long as you are not too picky of an eater, the breakfast is pretty good. Rooms were super clean and very spacious. The hotel has a few restaurants located in the same building and there is easy access to local pubs for some wings!

Review collected in partnership with Hampton

Helpful?
Thank denisemR7394DF
Melissa R, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

DenisemR7394DF, We love to hear about GREAT stays that our guests experience with our friendly staff! Our housekeeping team works very hard to ensure our large rooms are super clean every day. We look forward to your next visit to Buffalo! More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

Excellent stay. Nothing bad to highlight. Personal was very kind to us and rooms were always well cleaned. One thing I reccomend is to go very early at the breakfast since when something finishes it takes some time to be replaced; that's the only "negative" aspect of the breakfast and, in general, of my stay.

Helpful?
Thank Ernesto M
Melissa R, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

Hey Ernesto M, We are so glad you had a perfect stay! We are very proud of our staff here! Our cleaning staff works very hard to make sure every guest has a clean Hampton room during their stay. We are sorry it took some time to replace our hot breakfast items! We hope you will give us another chance... More 

Brooklyn, New York
Level Contributor
11 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

Great location w free parking. Lots of bars and restaurants all around. Indoor pool w hot tub. Rooms were good size and clean. Only reason reason didnt give five stars was because it didnt have an enclosed private area to smoke or lounge. There were two benches outside door but in middle of parking lot. Overall great location!!

Helpful?
Thank turk6172016
David G, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

Thank you for the positive comments regarding your stay at the hotel. We appreciate your business and hope to see you again on return trip! Buffalo has much to offer in every season. Thank you again! More 

Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed at the Hampton Inn for one night only, and we were given an upgrade that made our visit even more enjoyable. The bathroom was huge and there were plenty of complimentary items to use. The kitchen had everything one would need to store, prepare and cook meals. The bedroom was lovely for two, and there was a sofa... More 

Helpful?
Thank Anna L
David G, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

Thank you for the wonderful comments. We appreciate your business and look forward to a return visit. More 

Jamaica Plain
2 reviews
5 of 5 stars Reviewed 1 week ago

All The staff at all times of the day provided exceptional customer service and they were so friendly! they helped us maneuver the transit system to niagara falls and to the airport! take the express bus 204A to the airport. Room was spacious, quiet, clean, and we had a great night rest overnight. The hotel is close to many restaurants... More 

Review collected in partnership with Hampton

Helpful?
Thank Gabriela C
David G, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

I will certainly share your comments regarding the staff in our morning meeting. They enjoy hearing comments from guests that let them know they are providing the service that Hilton is known for around the world. Thank you! More 

Gloucester, Massachusetts
2 reviews
5 of 5 stars Reviewed 1 week ago

I was not surprised at all of the service received at this hotel. We frequently travel through Buffalo to visit my wife's family in Ohio and decided to stay at this hotel to visit the sights in the area on our way back to Massachusetts. I was extremely pleased with the customer service received.

Review collected in partnership with Hampton

Helpful?
Thank Richard M
David G, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

Thank you for the comment regarding the staff service. they work extremely hard to provide the level of service that is needed to ensure our guests are comfortable.. I will share your comment in our staff meeting. Thank you again! More 

Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Overall hotel is good Free Parking was a great perk There is access control to elevators and parking which is good but it does bring to mind the need for security in the area The room are very big. There were some dust webs in the ceiling of the room Other than that was great.

Helpful?
Thank Karen S
David G, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

Security is our number one focus both for our guests and associates and we take it very seriously. I am happy you enjoyed your stay in Buffalo. Please visit us again! More 

New York City, New York
Level Contributor
524 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

This is a nicer Hampton Inn than most, really nice rooms, and the location is great - right downtown. The staff, while friendly, seemed maxed. Housekeeping did not answer their phone and our request in person to the front desk was promised but went unfulfilled.

Helpful?
Thank cararro
David G, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

My apologies for the communication error at the front desk in receiving your request. I will look into our guest request log to see where the lapse occurred. Thank you for bringing this to our attention. More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

I was in Buffalo to take the NY bar exam in July 2016. I chose to book two nights in this hotel because it was close to the Niagara convention center where the bar took place and it received high score from other guests. Well, the hotel deserves the high score. I arrived late at night because of agonizing flight... More 

Helpful?
1 Thank Ted_Yan
David G, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

An oasis after a long trip! I hope the exam went well for you and wish you nothing but the best. Thank you very much for your kind comments. More 

Level Contributor
47 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed for 3 nights for Coldplay concert weekend. This hotel was very clean and had some free breakfast options that did the trick to get us moving each day. Free parking in the middle of the city which is a great perk, too! We stayed in 508 and didn't have the greatest view but the room was quiet, spacious,... More 

Helpful?
Thank shaina0707
David G, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

It sounds like you had a great time. We appreciate your patronage and look forward to a future visit! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hampton Inn & Suites Buffalo Downtown

Address: 220 Delaware Ave, Buffalo, NY 14202-2100
Location: United States > New York > Buffalo
Price Range: $160 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites Buffalo Downtown 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Hampton Inn & Suites Buffalo Downtown Hotel Buffalo
Hampton Inn And Suites Buffalo Downtown
Hampton Inn Buffalo
Buffalo Hampton Inn
Hotel Style:
#1 Family Hotel in Buffalo
#1 Business Hotel in Buffalo
#2 Romantic Hotel in Buffalo
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