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Hampton Inn & Suites Buffalo Downtown

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Hampton Inn & Suites Buffalo Downtown
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982 Reviews from our TripAdvisor Community

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Showing 956: English reviews
new york, United States
5 of 5 stars Reviewed yesterday NEW

Excellent-staff, service, location, and hotel. Located in heart of downtown buffalo-walking distance to offices, city hall, and many restaurants. One of the only downtown hotels with free, accessible parking. I do not like to valet my car on business trips because I may need to make several trips to car to put and retrieve info for my different meetings.

Review collected in partnership with Hampton

Helpful?
Thank Frank C
GA
2 reviews
2 of 5 stars Reviewed 2 days ago NEW

I was checked into a filthy room to begin with. I noticed dead bug hanging from the ceiling. Never heard any apology from management or staff. Next day, bed or pillow cases weren't changed and my wake up call request was ignored. Carpet was torn for a room that costs $126 plus tax. Overall, I had multiple problems at this... More 

Review collected in partnership with Hampton

Helpful?
Thank violaga
Buffalo, New York
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

The room was clean and spacious...staying in a king one bedroom suit. The view was nice, bed very comfortable and friendly staff. Pool was nice and clean. Would definitely stay here again. Breakfast had a nice selection of items.

Review collected in partnership with Hampton

Helpful?
Thank 504meganw
Dumont, New Jersey
1 review
5 of 5 stars Reviewed 1 week ago

This hotel was great. The staff was helpful and pleasant. As long as you are not too picky of an eater, the breakfast is pretty good. Rooms were super clean and very spacious. The hotel has a few restaurants located in the same building and there is easy access to local pubs for some wings!

Review collected in partnership with Hampton

Helpful?
Thank denisemR7394DF
Melissa R, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

DenisemR7394DF, We love to hear about GREAT stays that our guests experience with our friendly staff! Our housekeeping team works very hard to ensure our large rooms are super clean every day. We look forward to your next visit to Buffalo! More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Excellent stay. Nothing bad to highlight. Personal was very kind to us and rooms were always well cleaned. One thing I reccomend is to go very early at the breakfast since when something finishes it takes some time to be replaced; that's the only "negative" aspect of the breakfast and, in general, of my stay.

Helpful?
Thank Ernesto M
Melissa R, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

Hey Ernesto M, We are so glad you had a perfect stay! We are very proud of our staff here! Our cleaning staff works very hard to make sure every guest has a clean Hampton room during their stay. We are sorry it took some time to replace our hot breakfast items! We hope you will give us another chance... More 

Brooklyn, New York
Level Contributor
11 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

Great location w free parking. Lots of bars and restaurants all around. Indoor pool w hot tub. Rooms were good size and clean. Only reason reason didnt give five stars was because it didnt have an enclosed private area to smoke or lounge. There were two benches outside door but in middle of parking lot. Overall great location!!

Helpful?
Thank turk6172016
David G, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

Thank you for the positive comments regarding your stay at the hotel. We appreciate your business and hope to see you again on return trip! Buffalo has much to offer in every season. Thank you again! More 

Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed at the Hampton Inn for one night only, and we were given an upgrade that made our visit even more enjoyable. The bathroom was huge and there were plenty of complimentary items to use. The kitchen had everything one would need to store, prepare and cook meals. The bedroom was lovely for two, and there was a sofa... More 

Helpful?
Thank Anna L
David G, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

Thank you for the wonderful comments. We appreciate your business and look forward to a return visit. More 

Jamaica Plain
2 reviews
5 of 5 stars Reviewed 1 week ago

All The staff at all times of the day provided exceptional customer service and they were so friendly! they helped us maneuver the transit system to niagara falls and to the airport! take the express bus 204A to the airport. Room was spacious, quiet, clean, and we had a great night rest overnight. The hotel is close to many restaurants... More 

Review collected in partnership with Hampton

Helpful?
Thank Gabriela C
David G, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

I will certainly share your comments regarding the staff in our morning meeting. They enjoy hearing comments from guests that let them know they are providing the service that Hilton is known for around the world. Thank you! More 

Gloucester, Massachusetts
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I was not surprised at all of the service received at this hotel. We frequently travel through Buffalo to visit my wife's family in Ohio and decided to stay at this hotel to visit the sights in the area on our way back to Massachusetts. I was extremely pleased with the customer service received.

Review collected in partnership with Hampton

Helpful?
Thank Richard M
David G, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

Thank you for the comment regarding the staff service. they work extremely hard to provide the level of service that is needed to ensure our guests are comfortable.. I will share your comment in our staff meeting. Thank you again! More 

Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Overall hotel is good Free Parking was a great perk There is access control to elevators and parking which is good but it does bring to mind the need for security in the area The room are very big. There were some dust webs in the ceiling of the room Other than that was great.

Helpful?
Thank Karen S
David G, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review

Security is our number one focus both for our guests and associates and we take it very seriously. I am happy you enjoyed your stay in Buffalo. Please visit us again! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hampton Inn & Suites Buffalo Downtown

Address: 220 Delaware Ave, Buffalo, NY 14202-2100
Location: United States > New York > Buffalo
Price Range: $160 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites Buffalo Downtown 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Hampton Inn & Suites Buffalo Downtown Hotel Buffalo
Hampton Inn And Suites Buffalo Downtown
Hampton Inn Buffalo
Buffalo Hampton Inn
Hotel Style:
#1 Family Hotel in Buffalo
#1 Business Hotel in Buffalo
#2 Romantic Hotel in Buffalo
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