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Embassy Suites by Hilton Buffalo

200 Delaware Ave, Buffalo, NY 14202-2150
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (256)
Room & Suite (129)
Dining (8)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Embassy Suites by Hilton Buffalo
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#14 of 28 hotels in Buffalo
The Embassy Suites Buffalo is a new property built to green construction standards in the heart of downtown Buffalo. While staying with our hotel you'll be treated to cityscape views, complimentary wireless Internet, complimentary cooked-to-order breakfast every morning and a nightly manager's reception featuring complimentary appetizers and cocktails.Each spacious 2-room suites feature separates living rooms and bedrooms. Each bed is equipped with 250-thread count Sleep Essentials™ bedding, designer furniture including a pull out sofa, plush armchairs, work desk, and ottomans, two flat-screen televisions, two telephones, a mini-fridge, wet bar, microwave and more. On-site you'll find two restaurants that offer a variety of meal options. SEAR Steakhouse is downtown Buffalo's new premiere steakhouse. City Press is our lobby espresso bar that features Starbucks® coffees and serves pre-made salads, sandwiches and pastries. We also provide room service for those who want to enjoy a delicious meal in the privacy of their room. Our hotel is also perfect for business meetings and wedding receptions. Our contemporary facilities include seven meeting rooms with a combined total of 6,034 square feet. A complimentary 24-hour business center is perfect for those last minute business needs. We are happy to help plan your business gatherings, events, weddings and we offer full catering and audio/visual support.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Airport transportation
Business Center with Internet Access
Conference facilities
Paid private parking on-site
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Bar / lounge
Breakfast buffet
Vending machine
Shuttle bus service
Banquet room
Meeting rooms
Baggage storage
Convenience store
Gift shop
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Allergy-free room
Air conditioning
Room service
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
Centrally Located
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
1,631Reviews28Q+A100Room tips
Traveler rating
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Popular mentions
Amirhesam K wrote a review Sep 2020
Pensacola Beach, Florida3 contributions3 helpful votes
Hotel's Favorite
Great rooms with a good layout and fantastic view (including microwave, fridge, etc.). The shower had great water pressure, and the Jacuzzi tub was also clean and was a great way to end each day. The experience was wonderful. Bars and fast food close, the fitness center is open, the pool is closed due to Covid-19. The staffs were more than accommodating and tried everything they could to make our stay enjoyable!
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Date of stay: August 2020
1 Helpful vote
Response from Kathleen Paszkiewicz, Guest Services / Front Office at Embassy Suites by Hilton Buffalo
Responded Oct 14, 2020
Thank you for the wonderful review about your stay. It sounds like from start to finish everything was great. We love hearing when our guests enjoy themselves.
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cromartie wrote a review Sep 2020
Cleveland, Ohio76 contributions50 helpful votes
One of, if not the most, important part of a hotel stay involves the guest arrival experience. The main reason you get a digital key, for example, is to be able to arrive at a property and proceed directly to your room in as easy a manner as possible. When you arrive at this hotel, what you'll find is the following: 1) A limited drive up area with no available parking in which you may unload your belongings. 2) No valet to assist you in parking your vehicle (contrary to the website). 3) A gauntlet of smoking guests to walk past in order to get in the facilities. 4) An entry area with steps and an unmarked ramp that you most likely won't notice when you arrive. Wheels were put on luggage in 1970. This property was built in 2009. Stop making steps the centerpiece of your entry way. People don't want to drag wheeled luggage up steps. You'd think this would be obvious by now. Because there's no place to park and no valet, you have to figure out where to park your car. You can take your chances on the 20 space lot behind the building, or, once you find a front desk person who can actually explain to you where the parking deck two blocks away is (and enjoy that walk during a Buffalo winter), you can park the car yourself. The room itself? Ok. The couch is comfortable, the room is spacious, the shower and tub is appropriate for persons of size and height and the amenities are fine. You're probably hoping to be insulated from noise while you sleep but sadly no, this property fails to keep out noise from neighboring rooms, the hallway or from constant construction outside. The hot water pipes emit a high pitched squeal from months of no use and the whir of the mini-fridge sounds like a mildly inconvenienced owl is staying in your room with you. Speaking of sleeping, I'm not sure which prison these mattresses were purchased from, but they manage to pull off the feat of being both stiff and unsupportive. The back spasms they induced during both nights of my stay were indicative of the standard Hilton lack of bedding quality. You'd probably like some degree of housekeeping service during your stay. I wish you luck. Our 11 hour, four person quest to simply have additional towels and cups provided during the room was fruitless. The television offered 90 channels of entertainment. There was no guide, however, so good luck flipping through all of them to find something to watch. Even grading on a COVID curve, this stay was pointless. This property offers nothing of value other than proximity, and there are other choices downtown that are better. Service is non-existent, parking is incredibly inconvenient and the sleep quality is very poor. It looks pretty, so that's worth a star. But there's no value or quality for the money here, and you should stay elsewhere.
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Date of stay: September 2020
Sleep Quality
Room Tip: Higher floors have a cursory view of downtown Buffalo. But it's downtown Buffalo so....
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Response from Kathleen Paszkiewicz, Guest Services / Front Office at Embassy Suites by Hilton Buffalo
Responded Sep 9, 2020
Thank you for your comments about your recent stay. I am sorry you didn't receive the service that the Embassy Suites is known for giving. With Covid there were some changes that had to be made with housekeeping, the things we can have in the rooms and the way we do breakfast. There is no excuse of why it took so long for your towel request to be fulfilled. We will be talking with the staff to see where the delay was. We will share your comments with the staff so this doesn't happen again and please give the Embassy brand another try so they can demonstrate the service you deserve while staying with us.
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Morningsideralph1 wrote a review Mar 2020
New York City, New York66 contributions28 helpful votes
Travel for the three ion my group called for an overnight in Downtown Buffalo, and the Embassy Suites fit our bill, for sure. From the friendly front desk people, to the valets, to the food service staff, everyone was on their game, efficient and pleasant without fail. The suite that we occupied was perhaps a little tired, but everything was in working order, tv cable channels were varied, great water pressure in the bathroom, and the housekeeping was good. Buffet was copious, the omelette chef was pleasant and prepared a delicious one, indeed. Location was great, walking distance to some great restaurants and the light rail made it a perfect spot for what we needed. The rate for what was delivered made it an outstanding value for the price charged.
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Date of stay: March 2020
Sleep Quality
Response from KathleenP1631, Front Office Manager at Embassy Suites by Hilton Buffalo
Responded Mar 11, 2020
Thank you for taking the time to tell us about your stay. It sounds like you enjoyed our hotel from start to finish. So happy to hear the staff was able to help you while you were here. Thank you for taking advantage of our complimentary breakfast a great day starts with a good breakfast.
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acwdiscoveries wrote a review Mar 2020
Randolph, New York1 contribution
We had a very nice time at this place. The rooms were very good as well as plenty of space. The breakfast in the morning was great. During the night the staff was very accommodating and helped us with whatever we needed. The only problem was during check in there was a group of families with girls for cheerleading competition and it took a long time getting checked in.
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Review collected in partnership with Embassy Suites Hotels
Date of stay: February 2020
Sleep Quality
Response from KathleenP1631, Front Office Manager at Embassy Suites by Hilton Buffalo
Responded Mar 3, 2020
Thank you for telling us about your stay. It sounds like you enjoyed the spacious rooms while you were away from home. We appreciate your feed back and will work to make sure we get every guest checked into their room is a quick and efficient way. Thank you again and have a wonderful day!
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oramma94 wrote a review Feb 2020
Chicago, Illinois13 contributions16 helpful votes
For business travelers schedules change day to day, hour by hour. Being inflexible with your cancellation fee is not good business. For the second time in two weeks, I've had to change my charges travel. Booked at Hilton properties, I called to see if I can change the reservation or have the fee waived to no avail. This last time, the reservation person kept me on the phone for over 20 minutes before finally telling me they would not waive the fee. I'm not wasting more of our company's money. No more Hilton properties for my travelers.
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Date of stay: February 2020
Trip type: Traveled on business
Room Tip: check cancellation policy to save yourself money
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2 Helpful votes
Response from KathleenP1631, Front Office Manager at Embassy Suites by Hilton Buffalo
Responded Mar 1, 2020
Thank you for sharing your experience with us. I do apologize that you had a difficult time with the reservation line. We do have a 48 hour cancellation policy but we do try to work with our guests if there are emergencies that come up to reschedule a stay, but there are times that we can't always do that. I do hope you will give Hilton another chance to show you the hospitality you deserve.
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$131 - $215 (Based on Average Rates for a Standard Room)
embassy suites buffalo hotel buffalo
United StatesNew YorkBuffalo
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Frequently Asked Questions about Embassy Suites by Hilton Buffalo
Which popular attractions are close to Embassy Suites by Hilton Buffalo?
Nearby attractions include Shea's Performing Arts Center (0.3 miles), Buffalo City Hall (0.2 miles), and Tralf Music Hall (0.3 miles).
What are some of the property amenities at Embassy Suites by Hilton Buffalo?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Embassy Suites by Hilton Buffalo?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Embassy Suites by Hilton Buffalo?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Embassy Suites by Hilton Buffalo?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Embassy Suites by Hilton Buffalo?
Conveniently located restaurants include Bacchus Wine Bar & Restaurant, Dinosaur Bar-B-Que, and Osteria 166.
Are there opportunities to exercise at Embassy Suites by Hilton Buffalo?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Embassy Suites by Hilton Buffalo have an airport shuttle?
Yes, Embassy Suites by Hilton Buffalo offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Embassy Suites by Hilton Buffalo located near the city center?
Yes, it is 1.0 miles away from the center of Buffalo.
Are any cleaning services offered at Embassy Suites by Hilton Buffalo?
Yes, dry cleaning and laundry service are offered to guests.
Does Embassy Suites by Hilton Buffalo offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.