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The Mansion on Delaware Avenue

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The Mansion on Delaware Avenue
The Mansion on Delaware Avenue
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436 Reviews from our TripAdvisor Community

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Showing 431: English reviews
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed at The Mansion for a business meeting and was wowed by the service. Arrived early and the room wasn't ready but was able to drop luggage (which appeared in my room later) before heading into the meeting. After the meeting picked up my key, was escorted to my room where I was greeted by fresh cookies and my personalized... More 

Helpful?
Thank juliemN4353UB
Chicago, Illinois
Level Contributor
37 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Lovely rooms in a large, historic home, very good buffet breakfast, free parking & WiFi, and free (2 drinks per person) happy hour -- and then there's the team of "butlers". The butlers are men and women who offer great service. Unlike in the movies and novels, I've never had my own butler, but I'd imagine my own to be... More 

Helpful?
Thank Rose1920
Geno_Principe, General Manager at The Mansion on Delaware Avenue, responded to this review

Thank you Rose1920 for taking the time to review our property! Our team of Butlers strive to create a true Buffalo experience for each and every one of our guest's. I am pleased to hear that our team was able to create a "movie quality" memory for you. Please contact us when you are back in Buffalo! More 

Seattle, Washington, United States
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed 8 nights which is a really long time to stay in any hotel. This one felt like home from the moment we arrived to the day we departed. We were impressed with the service, the club-like atmosphere they have created for their guests and the quality of the rooms. The staff was very accommodating to our elderly relatives... More 

Helpful?
1 Thank Diane M
toronto
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This beautiful old mansion on a leafy avenue in Buffalo exudes calm, class and comfort, but it's the outstanding service that puts it into a league of its own. We were greeted upon arrival by the genuinely kind and funny front office manager, Mike, and quickly helped up to our lovely room by a most helpful and outgoing 'butler' who... More 

Helpful?
1 Thank totontogirl
Rochester, New York
1 review
5 of 5 stars Reviewed 4 weeks ago

We had a fantastic stay at The Mansion. All the staff we encountered were beyond excellent. The moment we arrived a valet took care of the car. The gentleman who checked us in the in the afternoon focused on providing a nice experience for us, and was very welcoming. Our room was very comfortable and quiet, and the bathtub/shower was... More 

Helpful?
Thank Bridget C
Washington DC, District of Columbia
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The service is truly 5 Star! The butlers could not be more accommodating. They go out of their way to make your stay enjoyable, from arranging restaurant reservations, giving rides around the city and hiring a bartender to make free cocktails every evening during their happy hour. Could not be better in that department! This bed and breakfast is in... More 

Helpful?
Thank Billykins202
Sarasota, Florida
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The Staff and service could not have been nicer or more accommodating. There is parking somewhere but the minute I arrived they valeted it and they were more then happy to take your car and even go and retrieve items when you forgot them :) as I did. The afternoon cocktail "shaker" was amazing and so was the wonderful breakfast... More 

Helpful?
Thank Lola W
New Orleans, Louisiana
2 reviews
1 of 5 stars Reviewed August 23, 2016

This place was a pigsty room carpet and furniture smelled and very worn found a bug in our bed but the worst was the bathroom floor the dirty it turned our white towel black when we tried to clean. the shower tile was moldy and cracks around tub with black the shower tub combo was not usable. carpet in elevator... More 

Helpful?
Thank cpl100n
Geno_Principe, Proprietor at The Mansion on Delaware Avenue, responded to this review

I am glad that we had the chance to speak before your departure, but am saddened by the fact that none of these specific complaints were mentioned during our conversation. The problem that was mentioned had been taken care of immediately by our housekeeping supervisor and will be mentioned again in light of this new information. It is the goal... More 

Orem, Utah
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 14, 2016

This was my stay on my first night of my trip. I had a few splurge items and this place was one of them. My particular room was on the smaller side but as I was traveling alone it was fine for me. The staff was amazingly helpful to me. I was looking for somewhere to go for dinner and... More 

Helpful?
1 Thank oremgirl1
Geno_Principe, Owner at The Mansion on Delaware Avenue, responded to this review

Thank you for your review oremgirl1! We are pleased to hear that you enjoyed your stay with us. The abundance of complimentary amenities are just one of the many things that many of our guests enjoy. Of those included, the European continental breakfast and the chauffeured driving service seem to be the favorites! We hope to have the opportunity to... More 

Buffalo, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 12, 2016

We have stayed at the Mansion on Delaware several times and have always been treated like royalty., The butlers are always there to assist you and make your visit enjoyable and relaxing. Great breakfast in the morning as well.

Helpful?
1 Thank Rob K
Geno_Principe, Owner at The Mansion on Delaware Avenue, responded to this review

Thank you for taking the time to write a review Rob K! Our team of Butlers always strive to create a unique Buffalo experience for all of our guests. We truly appreciate your kind words and hope to see you again in the future. More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
Buffalo's first and only AAA Four Diamond hotel provides a cosmopolitan, European hotel experience with value added complimentary amenities such as valet parking, breakfast, afternoon cocktails, downtown Land Rover transportation, free wireless and/or hi-speed internet and more. Guestrooms receive equivalent deluxe services and amenities, with size and architectural detail distinguishing each room type. ... more   less 

Additional Information about The Mansion on Delaware Avenue

Address: 414 Delaware Ave, Delaware & Edward Street, Buffalo, NY 14202-1604
Location: United States > New York > Buffalo
Price Range: $187 - $353 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Mansion on Delaware Avenue 4*
Number of rooms: 28
Reservation Options:
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Also Known As:
The Mansion On Delaware Avenue Hotel Buffalo
Mansion On Delaware Avenue Buffalo
Hotel Style:
#1 Romantic Hotel in Buffalo
#4 Business Hotel in Buffalo
#6 Family Hotel in Buffalo
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