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The Westin Buffalo

Traveler (158)
Room & Suite (61)
Dining (8)
Certificate of Excellence

About

#3 of 28 hotels in Buffalo
Location
Cleanliness
Service
Value
Certificate of Excellence
Ideally situated at the corner of Delaware and Chippewa in the heart of downtown Buffalo, New York, The Westin Buffalo is steps from the city's unique architecture, prominent historical sites, and arts and entertainment options. Our hotel is part of a mixed-use building that also comprises retail shops and office space. The Buffalo Niagara Convention Center is less than a half-mile away, and Buffalo Niagara International Airport (BUF) is only 10 miles away. See a touring Broadway musical at Shea's Performing Arts Center, and check out the premier restaurants and nightlife of the Chippewa Entertainment District. Cheer for the Sabres at First Niagara Center and the Bisons at Coca-Cola Field. Our location just a mile from Lake Erie makes it easy to enjoy a concert and some fun in the sun at Canalside, then ride on the lake with Water Bikes of Buffalo. You can also tour the Niagara River, Erie Canal, and the Buffalo Harbor.
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Property amenities
Room service
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Spa
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Air conditioning
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Hotel links
Visit hotel website
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Location

Full view
99Great for walkers
Grade: 99 out of 100
72Restaurantswithin 0.3 miles
24Attractionswithin 0.3 miles
168Reviews
5Q+A
27Room tips
Traveler rating
  • 137
  • 20
  • 7
  • 2
  • 2
Time of year
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Popular mentions
Before I say anything positive about this hotel, I first want to say a number of things positive about Mitchell at the front desk. My wife and I are traveling for a wedding here this weekend, and late last night I noticed that my reservations mysteriously had been cancelled. I
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We were in town for the Frozen Four, and while some of our group stayed at the Sheraton, we opted for the Westin. We were not disappointed. The rooms were large and clean, and the service was excellent, not to mention the prime location. If we return to Buffalo, this is where we
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My family of four stayed here while in town for the college hockey championship tournament. The rooms were a great size and we didn’t feel cramped at all. The usb and outlets on the head board were fantastic considering all of us had devices to charge. We ate breakfast one
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Response from HotelLifeJE, Guest Relations Manager at The Westin Buffalo
Responded 2 weeks ago
ColleenJ98 - Thank you for taking the time to write such a comprehensive review surround your stay. I hope your TEAM won. I am excited to share your review with our team. Please feel free to reach out to me if there is anything I can prepare for you before your next visit. Best, John E
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+1
We stayed here on our road trip back home overnight and it was pure bliss, from the oversized halls, to the lavender oils to the signature heavenly sheets and beds this location was heavenly and very family friendly! I highly recommend it. Oh I forgot to mention they have their
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Response from HotelLifeJE, Guest Relations Manager at The Westin Buffalo
Responded 3 weeks ago
Dear 402annasw Thank you for taking time to write and post your recent Review. I am so happy you and your family had a great stay with us in Buffalo. Our guests overall experience is our primary focus. Thank you again for choosing our hotel. I hope we get the pleasure of taking care of you again on your next visit to Buffalo. Best, John E. Guest Relations Manager
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This hotel stands out when it comes to service with a smile. Everyone we came across - from check-in to the restaurant staff - were exceptionally nice and welcoming. Room service was quick and pleasant. The hotel uses a robot to deliver items to the rooms (we needed scissors and
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Response from HotelLifeJE, Guest Relations Manager at The Westin Buffalo
Responded 3 weeks ago
Dear Nav0093 First and foremost thank you for taking time to write and post your recent review. It sounds like many things went very well during your stay, however a stay without good sleep causes a level of indifference that is hard to over come. It sounds like there were many variables involved in the restless nights. I know that you had the opportunity to speak at length with one of our Senior leaders during your stay but I don’t believe the details you described in your review were spoken about. I know your time is valuable but if would very much appreciate a few minutes of your time. If you would reach out to me at john@johnelston,com I have a couple question I would like to ask offline. I hope we get a chance to speak. Best, John Elston Guest Relations Manager
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PRICE RANGE
$204 - $510 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkBuffalo
NUMBER OF ROOMS
116
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