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Hilton Garden Inn Flagstaff

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Hilton Garden Inn Flagstaff
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1,105 Reviews from our TripAdvisor Community

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Showing 1,042: English reviews
Sharon, United States
Reviewed January 23, 2015

As I was staying by myself at this hotel, I felt very safe. I am very fussy about my room and bath being clean and, I was happy with the condition of it all. Bed was clean and very comfortable. The only thing I would like to change is to have the pool water temp a little warmer. All the...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Pauline H
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn Flagstaff, responded to this review

Dear Contributor: Thank you fro the excellent review! We truly appreciate all your kind words as well as your business. We look forward to seeing you next time your in town. Toby Gladden General Manager Hilton Garden Inn-Flagstaff

Virginia Beach, Virginia
Reviewed January 22, 2015

I really do wish that I could write a positive review of this place because we got a great rate and every staff member that we dealt with was extremely nice and helpful. But the bottom line unfortunately is that our stay was so bad that we left after one night and moved to another hotel. In general I love...

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Helpful?
4Thank frank3355
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn Flagstaff, responded to this review

Dear Contributor: I really appreciate your taking the time to share your disappointment with your recent experience. I want to personally apologize for the noise that disturbed your stay. We want our guests to have the best stay possible where everything exceeds their expectations. I am sorry if that was not the case during your stay. You can be confident...

Flagstaff, Arizona
Reviewed January 22, 2015 via mobile

Hilton Garden in Flagstaff is a beautiful place. The staff are friendly and greet you by name. Bottled water is given at check in. Breakfast is well presented and has a good variety. Kitchen staff are friendly and keep the coffee coming. My flight on day of check out was before the driver of the courtesy van was scheduled so...

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Helpful?
1Thank Tammy T
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn Flagstaff, responded to this review

Dear Contributor: Thank you fro the excellent review! We truly appreciate all your kind words as well as your business. We look forward to seeing you next time your in town. Toby Gladden General Manager Hilton Garden Inn-Flagstaff

Fort Wayne, Indiana
Reviewed January 21, 2015

I was travelling on business and stayed at the Flagstaff Hilton Garden Inn. Very friendly and efficient staff. They were helpful with directions and questions. Room was clean, good breakfast, and the location to our place of business was good.

Review collected in partnership with Hilton Garden Inn
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2Thank Dave E
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn Flagstaff, responded to this review

Dear Contributor: Thank you fro the excellent review! We truly appreciate all your kind words as well as your business. We look forward to seeing you next time your in town. Toby Gladden General Manager Hilton Garden Inn-Flagstaff

Mesa, United States
Reviewed January 21, 2015

Easy to get in and out of hotel and to local spots you want to visit, very clean and nice upon arrival and in rooms. Pool area is good for the kids as well. Room rates a bit high for the area and what is provided but not by much. Have stayed here 3 times in the past all with...

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank Jessica S
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn Flagstaff, responded to this review

Dear Contributor: Thank you for taking the time to comment on your recent stay. We truly appreciate all of your feedback. We look forward to seeing you next time your in town. Toby Gladden General Manager Hilton Garden Inn-Flagstaff

Leuven, Belgium
Reviewed January 18, 2015 via mobile

First of all, thet tried to rip me off. Booked via booking.col, without warning they charge immediately with no refund. When i want to cancel because of that they did not want to refund. So i went after all. Poor rooms, dirty, funghees in bathroom. If this is Hilton, well, no thank you Last time

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Helpful?
1Thank Jorgendp
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn Flagstaff, responded to this review

Dear Contributor: Thank you for taking the time to comment on your recent stay. I want to be the first to apologize for the challenges you had with the third party booking site you used. Please be aware that when you chose to use a non Hilton site to book your room you are subject to that sites booking and...

phoenix
Reviewed January 17, 2015 via mobile

The positives; very friendly staff, clean rooms, modern rooms, nice lobby, indoor pool and hot tub, family friendly, Keurig, microwave and mini frisge in the room, complimentary Neutrogena toiletries, comfy pillows and bed spread.... Now the negative; this hotel was our second choice. The Drury Inn was $160 for two adults and two children. That included the room, breakfast, dinner,...

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Helpful?
2Thank themamacurd
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn Flagstaff, responded to this review

Dear Contributor: Thank you for taking the time to comment on your recent stay. Thank you for all your kind words about our hotel and our staff. We truly appreciate it. I would like to apologize for the confusion and concerns over the package you tried to book and the charges to your credit card. I know how frustrating these...

Rising Sun, United States
Reviewed January 17, 2015

I have stayed at the Hilton Garden Inn in Flagstaff a number of times and have never been disappointed. The rooms are very clean, the staff very helpful (thanks for letting me borrow the ice scraper) and the breakfast is convenient and delicious.

Review collected in partnership with Hilton Garden Inn
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Thank Karen S
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn Flagstaff, responded to this review

Dear Contributor: Thank you for taking the time to comment on your recent stay. We truly appreciate your excellent review as well as your loyal business. We look forward to seeing you next time your in Flagstaff. Toby Gladden General Manager Hilton Garden Inn-Flagstaff

Reviewed January 16, 2015

Front desk staff was cheerful and helpful. Rooms and bathrooms were very clean with good quality bathroom amenities, microwave and mini-fridge. Beds were very comfy. Pillows were soft and easy to shape. We enjoyed their heated indoor pool and spa, as it was below freezing outside. The main lobby had cookies in the evening and muffins in the morning. When...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Topanga Canyon I
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn Flagstaff, responded to this review

Dear Contributor: Thank you for the excellent review! We truly appreciate all the kind words as well as your business. Toby Gladden General Manager Hilton Garden Inn-Flagstaff

Reviewed January 5, 2015

Hotel lobby was nice & clean, however that was the best part. First off there were not enough handicapped spots which we needed, hot tub we were told we could use but someone earlier had broken the jets, toilet scared you when flushed & so loud you could hear neighbors. Beds were terrible with springs poking you which they tried...

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Helpful?
1Thank Dawn W
HiltonFlagstaffAZ, General Manager at Hilton Garden Inn Flagstaff, responded to this review

Dear Contributor: Thanks for taking the time to write a review about our hotel. I know many people read reviews and take a cue from guests like you. I'm sorry to hear to had such a bad experience at our hotel. I can assure you that is not the norm at our hotel. Sorry you thought the beds weren’t comfortable....

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Restaurant
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
At the Hilton Garden Inn Flagstaff leisure travelers as well as the busy executives will be pleased to find everything necessary to make your trip to Northern Arizona relaxing and enjoyable. Our hotel is in the ideal location for exploring all the wonders of Northern Arizona including Historic Downtown Flagstaff,Route 66,the Grand Canyon National Park, Scenic Sedona, Oak Creek Canyon, The Painted Desert National Park, and much more. ... more   less 

Additional Information about Hilton Garden Inn Flagstaff

Address: 350 W Forest Meadows St, Flagstaff, AZ 86001-2918
Location: United States > Arizona > Flagstaff
Price Range: $145 - $329 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Flagstaff 3*
Number of rooms: 89
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotwire, Orbitz, Priceline, Expedia, Travelocity, Cancelon, TripOnline SA, Hotels.com and getaroom.com so you can book your Hilton Garden Inn Flagstaff reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn - Flagstaff Hotel Flagstaff
Flagstaff Hilton Garden Inn
Hilton Flagstaff
Hotel Style:
#1 Business Hotel in Flagstaff
#1 Green Hotel in Flagstaff
#4 Family Hotel in Flagstaff
#5 Romantic Hotel in Flagstaff
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Flagstaff staff and other travelers.
11 questions
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USA
1 month ago
Corning, Kansas, United States
Buffalo, New York
Cody, Wyoming
over a year ago

See all questions (11)

Questions? Get answers from Hilton Garden Inn Flagstaff staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Face the rear.”
84ede, Feb 15, 2017 | Read review
“Ask for a room away from the renovation that's currently taking place”
JjO0Ee, Nov 7, 2016 | Read review
“Be sure to offer AAA or Veterens Status for discount. Best to get a low price at the desk.”
ohjames, Oct 4, 2016 | Read review
“3rd floor facing north works well.”
Johnst783, Oct 2, 2016 | Read review
“Rooms on the inner courtyard are the quietest. Lower level rooms on the inner courtyard have patios and walk out access to the courtyard.”
glcoleman50, Sep 19, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question