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Quality Inn I-40 & I-17

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Quality Inn I-40 & I-17
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234 Reviews from our TripAdvisor Community

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Showing 217: English reviews
Phoenix, Arizona
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Bed was comfortable. Pool was heated (a surprise since we thought was seasonal) but needs some repair work..Room was basically clean but maid had missed cleaning mirror. Night stand between beds looked like something had been spilled down the front of it. Room carpets appeared clean. Hallway carpets filthy. Paint pealing on outside building. Quality sign missing pieces. Wallpaper pealing.... More 

Helpful?
Thank wendystevi
FrontDesk_GM, General Manager at Quality Inn I-40 & I-17, responded to this review

Thank you for your detailed feedback of our accommodations. Your comments allow us to determine how to improve our guests' experience. We are happy you found our accommodations to clean and comfortable. One of our priorities here at Quality Inn I-40 & I-17 is to provide a restful night's sleep for our guests. We will keep your suggestions in regards... More 

North Carolina
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

My Fiancé and I were on our way to the grand canyon and were planning to stop in Flagstaff for a hotel the night before. Once we got to Flagstaff we realized that every hotel was severely out of our budget and we were becoming frantic that we would have to sleep in the car the day before our excursion.... More 

Helpful?
Thank Allison M
FrontDesk_GM, General Manager at Quality Inn I-40 & I-17, responded to this review

We are glad you found us! Thank you for choosing Quality Inn I-40 & I-17 during your recent travels. It was a pleasure to provide you and your fiance with a clean and comfortable place to rest before staring your excursion to the Grand Canyon! Glad to hear you were able to start off your day with our complimentary breakfast... More 

Los Angeles, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Much like some other reviews here, we were given a room that hadn't been vacuumed, had torn or worn out bed coverings/bed skirts, stained carpets, dust/soot covered ceiling near the air vent, partially patched holes in walls, smelled funny, and hallways that clearly hadn't been painted, shampooed, or repairs in quite a long time. It was really awful. But when... More 

Helpful?
Thank RoseanneMurphy
FrontDesk_GM, General Manager at Quality Inn I-40 & I-17, responded to this review

Your feedback is appreciated as it will help us constantly improve upon our accommodations. We apologize that our accommodations did not meet your expectations. We are glad you found our bathroom area to be clean and well maintained. Our staff will be reminded of our standard for cleanliness and we will be sure to provide the bathrooms as examples of... More 

Travelers are raving about these Flagstaff hotels

Jackson, Mississippi
Level Contributor
81 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We stayed for one night on our way to Phoenix. Overall, the hotel is fine and at a good rate. The rooms were clean and appear to have been updated in the last few years. The beds were not good...low to the floor and rock hard. But everything else at the hotel worked for us...decent breakfast with pastries, waffles, cereal,... More 

Helpful?
Thank MSLuv2travel10
FrontDesk_GM, General Manager at Quality Inn I-40 & I-17, responded to this review

It's wonderful to hear you enjoyed your stay with us! Thank you for choosing Quality Inn I-40 & I-17 during your recent stop-over and for taking the time to share your experience with us. We really appreciate your suggestions on the beds and will keep it in mind during any future updates. Our staff thanks your for your kind compliments... More 

Spring Branch, Texas
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

I'm not sure how there are any positive reviews for this hotel. We checked in late at night after a long day at the Grand Canyon. The late hour and the fact that we had prepaid was the only reason we didn't leave after seeing our room. The floors were filthy. Not only were there stains and ground in debris... More 

Helpful?
Thank drnormtx
FrontDesk_GM, General Manager at Quality Inn I-40 & I-17, responded to this review

Guest feedback is always appreciated as we consider it an opportunity to improve. Thank you for taking the time to share your thoughts with us. It saddens us to hear we did not meet your expectations during your stay. We are ashamed to hear your report of the condition of your room and will be addressing housekeeping immediately. We sincerely... More 

Vacaville, CA
Level Contributor
97 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed here while on travel with our Golden Retriever as this Hotel allowed pets. They put us in a No Smoking room, but, you could tell it had been smoked in for years and the dinge was still in the carpet and walls. The main gripe was, they take pets, yet, there is nowhere for your pet to go... More 

Helpful?
Thank Joel C
FrontDesk_GM, General Manager at Quality Inn I-40 & I-17, responded to this review

We value your feedback and consider it an opportunity to continuously improve our accommodations. We apologize you did not have a great stay while with us. We do not allow smoking in our non-smoking rooms. Unfortunately sometimes guests decide to not abide by our rules. There is a grassy area available in front of our hotel across from the parking... More 

Cathedral City, California
1 review
3 of 5 stars Reviewed July 16, 2016

We checked in late at night after a long day of travel, and found the accommodations average at best, yet inviting. The front desk staff was friendly, and the bedroom was somewhat dated - with the pleasant surprise of an armoire! The bed was nice and firm, and it was interesting to have the vanity sink in where we sleep.... More 

Helpful?
Thank pianoguy17
FrontDesk_GM, General Manager at Quality Inn I-40 & I-17, responded to this review

Thank you for taking the time to share your experience with us. We are happy to hear we were able to accommodate your needs for a comfortable place to spend the night. It's great to hear you enjoyed our complimentary breakfast with it's various options. You are welcome back anytime! More 

Gulfport, Mississippi
Level Contributor
110 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed July 1, 2016 via mobile

The good... it's clean. The Bad...This property is old and run down. The halls are dark and dingy. There are no refrigerators in the room. The breakfast is in the lobby, BUT....You have to carry your food up a flight of steps to the tables in the Breakfast Room to be able to sit down and eat. They charge extra... More 

Helpful?
Thank ocean_1mh
FrontDesk_GM, General Manager at Quality Inn I-40 & I-17, responded to this review

We appreciate you taking the time to leave feedback regarding your recent stay with us. We are very glad to hear that you found the hotel to be clean during your visit. We also appreciate your comments and will review your feedback regarding our breakfast to see what we may be able to do in order to make the experience... More 

United States
Level Contributor
39 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
2 of 5 stars Reviewed June 27, 2016

I will start off by saying that we booked this hotel from the road, on a 10.5 hour leg from Monterey - as part of our 37 hour military move across country. This was one of the few that was dog friendly and under our per diem government rate. My husband and 2 daughters (8 and 5), Labrador retriever and... More 

Helpful?
Thank Nova8284
FrontDesk_GM, General Manager at Quality Inn I-40 & I-17, responded to this review

Firstly, we would like to thank you for your detailed comments and for taking the time to share your experience with us. We always strive to continually improve guests' experience with us. You have given us much to think about and to consider. We are happy to hear you enjoyed our location as well as our pool and complimentary breakfast.... More 

Jacksonville, Florida
Level Contributor
70 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 21, 2016 via mobile

I picked out this hotel using a coupon book and looking at the reviews on TripAdvisor. Upon arrival I could not use the coupon because of it beening a weekend and they could say "no". The kind front desk person gave it to me for goverment rates, in the double digits. Oh yeah. The last room by seconds. The room... More 

Helpful?
Thank Judy B
FrontDesk_GM, General Manager at Quality Inn I-40 & I-17, responded to this review

We are very excited to hear we may get the privilege of seeing you again during future visits to the area. We thank you for your encouraging comments and appreciate your recognition of our staff that works hard to accommodate our guests. Our hotel offers a variety of rooms with different in-room amenities including microwaves and refrigerators. We are sorry... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free Breakfast
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Quality Inn also an ideal hub for Sedona, Meteor Crater, the San Francisco Peaks, Walnut Canyon, Sunset Crater and Wupatki Indian Ruins. Adjacent to Northern Arizona University, this charming hotel is 80 miles from the Grand Canyon. Let the friendly staff book guided Canyon tours via van, plane or helicopter. ... more   less 

Additional Information about Quality Inn I-40 & I-17

Address: 2000 S Milton Rd, Flagstaff, AZ 86001-6314 (Formerly Quality Inn University)
Location: United States > Arizona > Flagstaff
Price Range: $68 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn I-40 & I-17 2*
Number of rooms: 96
Reservation Options:
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Also Known As:
Quality Inn University Hotel Flagstaff
Quality Inn Flagstaff
Flagstaff Quality Inn
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