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Howard Johnson Inn - Flagstaff

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Howard Johnson Inn - Flagstaff
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341 Reviews from our TripAdvisor Community

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Showing 313: English reviews
Gustine, Texas
1 review
3 of 5 stars Reviewed 6 days ago NEW

The train noise is very bad in this location, and also there's a loud nightclub next door. The room was clean and comfortable, but the front desk staff was largely just not there. The restaurant was terrible - I can open cans myself.

Review collected in partnership with Howard Johnson

Helpful?
Thank 302marshas
Dipesh P, Guest Relations Manager at Howard Johnson Inn - Flagstaff, responded to this review

Thank you for your review. We apologize for any inconvenience you experienced due to the noise level of the hotel. We strive hard to maintain a quiet and family friendly environment, but we can not control the actions of the train . In the future, please speak with our front desk staff if there is too much noise, and we... More 

Athlone, Ireland
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 1 week ago

I booked this motel through booking.com and searched motels for 5 people and this came up. I booked it and paid extra for 5 people which was fine. On arrival after checking in I requested the extra bed. I was told that they do not have rooms for five and none of their rooms have room for an extra bed.... More 

Helpful?
Thank Wae12
Dipesh P, Guest Relations Manager at Howard Johnson Inn - Flagstaff, responded to this review

Thank you for taking the time to complete our survey and share your experience! I am sorry to hear that you did not have a completely comfortable stay at our hotel we are now informed the management about your concerns regarding with your request which didn't grant your comfort and convenience are our top priorities. I do thank you for... More 

Travelers are raving about these Flagstaff hotels

Goddard
2 reviews
1 of 5 stars Reviewed 2 weeks ago

Pretty sure the room I was in needs condemned. The second floor room whole floor was slanted and soft. It was higher around the edges like it had been "repaired". This room a 150 for one Saturday night! The whole lobby and room smelled of curry. Was afraid all my stuff would smell too.

Review collected in partnership with Howard Johnson

Helpful?
Thank Will A
Dipesh P, Guest Relations Manager at Howard Johnson Inn - Flagstaff, responded to this review

Thank you for taking the time to complete our survey and share your experience! I am sorry to hear that you did not have a completely comfortable stay at our hotel we are now informed the management about your concerns regarding with your request which didn't grant your comfort and convenience are our top priorities. I do thank you for... More 

San Diego
1 review
3 of 5 stars Reviewed 2 weeks ago

I had better experience in other hotels, no room service, we stayed for 3 days 2 nights my room was no take care, run out of towels my and they didn't cleaning my room in our stay.

Review collected in partnership with Howard Johnson

Helpful?
Thank Julio M
Dipesh P, Guest Relations Manager at Howard Johnson Inn - Flagstaff, responded to this review

Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. We thank you for taking the time to share your experience and we want to assure you that the housekeeping issues which you have brought to our attention are being addressed with renewed efforts to improve upon our policies to ensure that... More 

Out West
Level Contributor
171 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I booked this place through Booking.com, deciding to travel on the cheap. I had intended to pay cash for the room, but that was not to be the case. When i arrived, the front desk clerk never rose from his chair and handed me a charge-card slip already made out at a price higher than the print-out I received from... More 

Helpful?
Thank I-heart-Travel
Dipesh P, Guest Relations Manager at Howard Johnson Inn - Flagstaff, responded to this review

Thank you for completing our guest satisfaction survey and letting us know about your recent experience at our hotel. I want to apologize for the misunderstandings and inconvenience that you experienced with our hotel staff. I hope you will forgive this error and the service that did not meet your expectations and that you will someday return to see how... More 

Wadsworth, Ohio
Level Contributor
49 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We have not had good experiences at Howard Johnson motels, but this was a little better. The check in was easy and we were given good advice. The location was also very convenient for some shopping we needed to get done. Our room had the worst view ever, of some sort of care repair facility. It was a little scary... More 

Helpful?
Thank Lois L
Dipesh P, Guest Relations Manager at Howard Johnson Inn - Flagstaff, responded to this review

Thank you for sharing your perspective of our hotel’s accommodations and services! We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve we want you to know that the matters you mentioned are being addressed to our management. I do thank you for bringing this matter to... More 

Capon Springs, West Virginia
1 review
4 of 5 stars Reviewed 3 weeks ago

Adequate for an older property along the historic Route 66. Breakfast in hotel not much, but HO JO restaurant adjacent to hotel. Did not eat there though. Booked thru third party and told they could not award reward points.

Review collected in partnership with Howard Johnson

Helpful?
Thank X2216KMdavidw
Dipesh P, Guest Relations Manager at Howard Johnson Inn - Flagstaff, responded to this review

Thank you for completing the survey regarding your recent stay at our property. I am sorry to hear that you did not thoroughly enjoy the breakfast options, and I want to let you know that we take your suggestions. On behalf of our entire staff, we thank you for your business and we hope to see you again when your... More 

Bossier City
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Not that bad though if you can sleep through anything. So the family slept through the night I was up every half hour or so though. They got a train that seems to run every 45 minutes. The train doesn't honk but the engine is loud. And next door to this place is a bowling alley that plays club music... More 

Helpful?
Thank 327kevanm
Dipesh P, Guest Relations Manager at Howard Johnson Inn - Flagstaff, responded to this review

I do apologize for the disturbance of your rest, and we appreciate that you have let us know about this inconvenience. We strive hard to maintain a quiet and family friendly environment, but we can not control. In the future, please speak with our front desk staff if there is too much noise, and we will move you to a... More 

Gilbert, Arizona
1 review
2 of 5 stars Reviewed 5 weeks ago

The door didn't latch unless you slammed it. Tub has no grip on it. My 8 year old son slipped in the shower and fell on his back. Had to use a towel in the tub. Next day told the girl at the desk she took notes. Got back later that day, nothing was different. Went to the desk and... More 

Review collected in partnership with Howard Johnson

Helpful?
Thank 845disappointed
Dipesh P, Guest Relations Manager at Howard Johnson Inn - Flagstaff, responded to this review

Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. We thank you for taking the time to share your experience and we want to assure you that the housekeeping issues which you have brought to our attention are being addressed with renewed efforts to improve upon our policies to ensure that... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Renovated in 2013, all rooms feature plush bedding, refrigerators, wifi, coffee makers. Seasonal outdoor pool & Spa. Guest laundry and the Crown Railroad Café onsite. ... more   less 

Additional Information about Howard Johnson Inn - Flagstaff

Address: 3300 E Route 66, Flagstaff, AZ 86004-4031
Location: United States > Arizona > Flagstaff
Price Range: $67 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Howard Johnson Inn - Flagstaff 2*
Number of rooms: 55
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Also Known As:
Howard Johnson Hotel Flagstaff
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