I decided to stay here the night before my graduation at NAU. I was class of 2020 so it was technically my 2nd stay and the place was AWESOME! The room was so cool, pretty and cozy. The staff was super kind and nice and the entertainment was great. Staying in town helped me have such a great night before graduation. Only thing I did not like overall was the window in the bathroom. It always made me a bit uneasy, could do with a curtain there.
I would certainly stay here again and again. No elevator, but the steps are worth it!! The staff throughout the hotel and all its facilities were polite and helpful. In the cooler seasons of the year,you will enjoy the hot water heating system with the original radiators.
So…no front desk staff, no real parking - you park around the block in the dirt, very limited and very dark. I expect my car to be gone or broken into- very low end area. No elevator, so on top of dragging you luggage around the block, you have to lug it upstairs with no help. Room slightly better than a motel 6. There are 3 remotes for the tv, none of which work. There is a very noisy radiator- that sprung to life when another guest either turned their’s on or maybe some other reason. No phone in the room, I was supplied a phone # that had a recording. So again no help. There is a modern type heat/cool appliance on the wall, with a remote- again no instructions. I took the batteries out to try and reset to no avail. I broke down and opened the window and it’s so noisy from all the drunks outside smoking (that’s also pleasantly wafting into my room-ugh!). When I got off the highway and saw the doubletree I should have stopped and stayed there and forfeited the cost of this room, which is almost twice the cost. Unless you are a loud, smoking, drinking hipster this place is not for you. With zero service and zero amenities I would be shocked if they ever get repeat business. I have been warned the noise will go on until after 1:00- of course this was after I was already committed. Should have kept driving when I saw the area…
It was a real treat to stay in this late 1800s Hotel. A step back into the earlier days of the United States. Friendly staff and great food in Charly’s Pub. Right in the center of downtown Flagstaff with lots of activity.
The staff was very friendly and attentive. The rooms are clean and well done although I wouldn't mind seeing a little more of the historic parts of the hotel. There was noise from the hotel bars as advertised, but nothing that we couldn't handle. The location is amazing and we were able to walk to some very good downtown restaurants. Drinks at Charly's in the hotel were great. Will stay here again for sure.
We enjoyed a one night stay the Wednesday before Halloween. The historic hotel is nicely renovated, retaining much of the original charm. The parking is tight but the location of the hotel is perfect for exploring old town Flagstaff, route 66, the local breweries and restaurants. The staff were very friendly and helpful, the room and bathroom were very comfortable and clean. The live music in the bar was really good and we did not experience any late night noise issues (but we were adequately warned it was possible). We felt it was a treat to stay at this unique hotel with all its history. We would recommend it and hope to return.
My husband I stayed here one night on our way back from the Grand Canyon. We loved this place and will definitely stay here when we are in the area. The staff was so friendly and accommodating. Seeing we were interested, one went out of his way to point out pictures and tell us about the history of the hotel. Some of the best service we've had since COVID. Our room was spacious yet cozy with an original claw foot tub. There was live music in one of the bars with no cover for guests of the hotel. Easy walk to area craft brew pubs and excellent dining.
This hotel is fairly shabby — I know they are working on bringing it back to a former glory — but a long way to go. The bathroom situation is truly strange — you have four hotel rooms sharing one locked toilet. And when I say toilet, that is exactly what I mean. A tiny closet sized toilet — and you have to wash your hands back in your hotel room. And no way to bolt the toilet — so even if you lock it on the inside, anyone with a key can unlock it. There were flyers everywhere (front desk, our room etc.) that advertised a cheaper rate than what they charged us. We tried to ask for an explanation and never received a good answer — also not a refund… The beds were decent and clean, the radiator was efficient if rather clanky and hissing all night. I would have enjoyed seeing a ghost — but they were off haunting someone else.…
I wish I had read other reviews before staying here. I was so excited to stay in this historic district and beautiful hotel. There website does state there may be noise in the building as it is in the entertainment district. We were ok with street noise, noisy pipes, and the heater we turned off due to squeaking, but the DJ blasting music until 2 am on a Thursday night was crazy! Then after, people yelling obscenities in the street. We called the front desk only to be told his hands were tied and he basically just worked there. So sadly my advice is if you are planning a visit to Flagstaff, visit the hotel maybe eat here, but stay SOMEWHERE else.
This was a great old property with tons of character. Character brings very squeaky floors and beds, you could hear people walking on the floor above you at all hours. Bathroom was large but clawfoot tub/shower inconvenient and created a flood on the floor. Staff extremely helpful and pleasant but you have to ring the bell every time you want to get into the building so someone can unlock the door - in much need of a keypad. Biggest negative was that this hotel has three different clubs/bars that were packed on weekend nights; if you don't mind hearing loud music and people until about 2 AM, then you'll do fine here. After a long day, it was a bit too much.