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Embassy Suites by Hilton Flagstaff

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Embassy Suites by Hilton Flagstaff
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1,205 Reviews from our TripAdvisor Community

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Showing 1,180: English reviews
San Tan Valley, Arizona
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Only reason not 5 star is cost per night. Always stay at this hotel when working in Flag; friendly staff, comfortable beds, and great breakfast, and great location. Easy walking distance to downtown which features many great restaurants and shopping. About 10 minutes, so maybe not if you have toddlers or young kids. Easy walk to Beaver Street Brewery or... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank nripley1
Bill D, General Manager at Embassy Suites by Hilton Flagstaff, responded to this review

Thank you for taking the time to write a review. While I know that our rates can be on the higher end for flagstaff we just hope we make up for it with our complementary drinks and morning breakfast. We hope to see you again soon. Yours in service, Bill More 

1 review
5 of 5 stars Reviewed 1 week ago

This was our first trip to the Grand Canyon and we wanted to stay at location that was central to what we were doing during the trip. Embassy Suites in Flagstaff is in a beautiful area and easy access to multiple restaurants. Great for the family in the evening with pool. Great breakfast for the whole family and staff were... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank kimberlylg2016
Bill D, General Manager at Embassy Suites by Hilton Flagstaff, responded to this review

Kimberlyg2016 Thank you for your wonderful survey. I am glad to hear you enjoyed the hotels amenities. I hope to see you again soon. Yours in service, Bill More 

Tucson, Arizona
1 review
4 of 5 stars Reviewed 1 week ago

Very close to historic downtown. Place was a little old but overall good. Train noise wasn't a problem. Campus and downtown within a close walk. Breakfast was good a nice selection. Didn't use the pool but it looked adequate.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 396janiceh
Bill D, General Manager at Embassy Suites by Hilton Flagstaff, responded to this review

396janiceh Thank you for taking the time to write a review. I'm glad to hear the train didn't bother you. I'm glad to hear we directed you to the right area for walking options. Have a wonderful week, Bill More 

Kingman, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

The staff of this hotel helped make our wedding weekend awesome. They were very responsive to the needs of our large family and paid special attention to the needs of our daughter, the bride. The food was great, as always and the accommodations, were very comfortable.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Susan C
Bill D, General Manager at Embassy Suites by Hilton Flagstaff, responded to this review

Susan C, Congratulations to your daughter we loved having you stay with us. Its a true blessing to have you stay with us. Yours in service, Bill More 

2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Car trouble needed a place to stay for the night. The staff was sensitive to our situation. Great customer service, all the staff members were very nice and greeted as they passed you. Rooms were clean, food and drinks included, worth the money.

Helpful?
Thank Mongie M
Bill D, General Manager at Embassy Suites by Hilton Flagstaff, responded to this review

Mongie M I am sorry to hear about your car trouble I hope you were able to get it all worked out. I am however pleased you chose to stay with us. It was our pleasure to be there in your time of need we look forward to seeing you again hopefully under better circumstances. Yours in service, Bill More 

Phoenix, Arizona
1 review
5 of 5 stars Reviewed 1 week ago

The breakfast and Managers Happy Hour are amazing and rival the value you would get going to a bar AND a breakfast place but with the convenience of never leaving your hotel. I will always stay here when I visit Flagstaff.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank nickbT1305ZR
Bill D, General Manager at Embassy Suites by Hilton Flagstaff, responded to this review

nickbT1305ZR I am so happy to read your review. We pride ourselves on being the best hotel in Flagstaff. Can't wait to see you again next time. Yours in service, Bill More 

Landenberg, United States
2 reviews
3 of 5 stars Reviewed 1 week ago

I had a bad trip where I was assigned a smoking room. Staff claimed I reserved it and because hotel was sold out they couldn't move me. I checked out the next day and went to a different hotel. I'm sure this was an isolated experience. Otherwise this is a good hotel to stary.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Lonzo M
Bill D, General Manager at Embassy Suites by Hilton Flagstaff, responded to this review

Lonzo M I am sorry to learn about the issue with the room type selection. I have already worked with the desk staff to make sure that we cover our side making sure that you always get the room type you reserved. Yours in service, Bill More 

Phoenix, Arizona
Level Contributor
853 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 246 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Our first 2 night stay was enjoyable enough that we stayed here again on our return to Flag. Embassy is easy to find, close to NAU, has a friendly staff, and a first rate made to order breakfast. Time for management to get after some of that deferred maintenance.

Helpful?
Thank Mike K
Bill D, General Manager at Embassy Suites by Hilton Flagstaff, responded to this review

Mike K Thank you for your review. I am glad you enjoyed your 2 night stay with us. We are constantly working on improving our maintenance program and will continue to do so. I hope on your next visit you will see the improvement. Your in service, Bill More 

Flagstaff Arizona
1 review
2 of 5 stars Reviewed 2 weeks ago

Have stayed at many Embassy suites, we will never stay at this one again. Was not able to get even an hour early check in. The rooms were smaller than other Embassy suites stayed at stuffing all the furniture together rooms were old not fresh and Crisp feeling, pool too small, disappointed in evening reception, stale appetizers. At the end... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank gloriao907
Bill D, General Manager at Embassy Suites by Hilton Flagstaff, responded to this review

gloriao907 I am very disappointed in your stay. We pride ourselves in providing much better service than this. Please accept my sincere apologies for your sub par experience with us. All of your issues are valid. One however I will mention just for the future we do offer early check in and late checkouts when requested to honors guests. If... More 

Phoenix, Arizona, United States
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Staff is always great at the Embassy Suites. The hotel is older and smaller than most Embassy's, but still a nice experience and one of the better hotels in Flagstaff. Rooms are in good shape, smaller but have all of the amenities. Internet speed on premium is good. Breakfast is good, smaller breakfast area is always crowded, especially in summer... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Robert C
Bill D, General Manager at Embassy Suites by Hilton Flagstaff, responded to this review

Robert C Thank you for your review. Your absolutely right about the size of our breakfast area. Just for your information we are now using our banquet room as overflow seating on our busy days as well. I am glad overall you were pleased with your experience with us. Yours in service, Bill More 

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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the gateway of Northern Arizona--Flagstaff and the Embassy Suites Flagstaff. Our All Suite Flagstaff hotel is close to all Northern AZ attractions like the Grand Canyon, Arizona Snowbowl, Lowell Observatory and much more. Enjoy our free cooked to order breakfast and the Evening Reception with complimentary drinks and snacks. ... more   less 

Additional Information about Embassy Suites by Hilton Flagstaff

Address: 706 South Milton Road, Flagstaff, AZ 86001
Location: United States > Arizona > Flagstaff
Price Range: $186 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Flagstaff 3.5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Embassy Suites Flagstaff Hotel Flagstaff
Flagstaff Embassy Suites
Hotel Style:
#5 Business Hotel in Flagstaff
#7 Romantic Hotel in Flagstaff
#9 Family Hotel in Flagstaff
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