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BEST WESTERN Pony Soldier Inn & Suites

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1,065 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Pony Soldier Inn & Suites
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Showing 969: English reviews
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 15, 2015 via mobile

Clean room. Nice breakfast. Courteous staff. Room was a little small and could hear the train but not enough to keep you awake. Would stay again. Breakfast room was large and spacious. Outside dated but rooms updated.

Helpful?
2 Thank Michelle D
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Greetings, Thank you for leaving a recommendation for others planning a trip to Flagstaff. A clean room, nice complimentary breakfast and a good night’s sleep equal a great stay worth repeating. Throughout the summer we planned projects to spruce up the exterior of the hotel too, to match all the recent interior enhancements. We look forward to welcoming you back... More 

Seymour, Tennessee
Level Contributor
215 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed May 15, 2015

Great, restful night of sleep. Stayed here for a rest between Sedona sightseeing and a day rafting trip in Page, AZ. Hotel was easy to find, staff were polite, and room was perfect. All amenities worked to perfection. Location was quiet, except for an occasion train, but not enough to bother. Parking was close along the side of the building... More 

Helpful?
1 Thank Ellejoycreek
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Greetings, Please accept our heartfelt thanks for the five star review and ratings! We sincerely enjoyed having you as our guests. It sounds like you were on quite a wonderful tour of some of Arizona’s best locales. We are grateful you chose to stop and rest at our inn. Our location in Flagstaff is perfect for this purpose. We hope... More 

Brentwood, United Kingdom
Level Contributor
147 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed May 14, 2015 via mobile

The hotel was fine perfectly good with comfy bed, clean room and decent breakfast but the outstanding thing was the price definitely good value for what you get. We are doing Route 66 and have stayed in different chains and boutique but this was the cheapest

Helpful?
2 Thank Tennisbanch
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Greetings, I am pleased to hear that among the Route 66 hotels you visited, you found ours to be the best value. With all the amenities we offer, we could not agree more! Thank you for highlighting specifically the comfort, cleanliness and tasty breakfast you experienced. We hope the rest of your adventure was equally successful. Best, Scott, General manager More 

Jerome, Idaho
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 13, 2015

We were taking a leisure trip to see some sights. We did not know exactly where we would be to spend the night until possibly the morning of, so we would call then and make reservations. All the Best Western hotels we called were so very accommodating - making sure we were satisfied. This hotel set us up in a... More 

Review collected in partnership with Best Western

Helpful?
Thank Mary C
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Greetings, Thank you for recommending the Best Western Pony Soldier Inn & Suites to families traveling with pets. We take a lot of pride in offering a convenient and affordable respite in the heart of beautiful Northern Arizona. The team will appreciate hearing your stay was comfortable. Best, Scott, General Manager More 

Scottsdale, United States
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 13, 2015

Having traveled cross country three times, I have always stayed at Best Westerns. This one however was disappointing. The rooms are not updated, the entry halls are down right creepy and the breakfast was poor. The breakfast area was under construction, which I did not mind, but the food was stale and overall inedible.

Review collected in partnership with Best Western

Helpful?
1 Thank Santina B
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Greetings, I am so sorry to hear we were unable to exceed your expectations. This doesn’t sound like the standard experience most of our guests have. We are currently in the process of completing the renovations (as you mentioned) and most rooms have been re-done over the last few years. With several different room configurations and locations, I am confident... More 

2 reviews
5 of 5 stars Reviewed May 12, 2015 via mobile

Best Western staff were very friendly and welcoming, made sure I had everything I needed. The location is not too far from historical downtown Flagstaff. The free breakfast they offer was absolutely great. Nice young lady kept the breakfast room clean and everything fresh. It was in the middle of renovation, I can't wait to come back this summer to... More 

Helpful?
Thank NelsonCA12
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Greetings, You are most welcome. We sincerely appreciate the encouraging and generous words. I will let the crew know they did an excellent job in securing your loyalty. We look forward to welcoming you back anytime. Best, Scott, General Manager More 

Lake Elsinore, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed May 7, 2015

Well maintained and well managed older facility. Great breakfast variety including fruit. Room was very clean and comfortable. Overall very good value. Location is convenient right on Old Historic Route 66,

Review collected in partnership with Best Western

Helpful?
Thank Lyn T
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Greetings, Thank you so much for the compliments. We take a lot of pride in offering a quality accommodation to our guests. We are completing a multi-year renovation and are excited to offer an updated breakfast room as the most recent enhancement. We understand that different travelers value different amenities but almost everyone appreciates a complimentary breakfast with hot and... More 

Rio Rancho, United States
1 review
4 of 5 stars Reviewed April 29, 2015

My reason for choosing this hotel was access to freeway and proximity to Flagstaff Pulliam Airport. Check-in staff was friendly and helpful. They let me know it would take approximately 15 minutes to reach the airport from the hotel. Express check out made it easy to leave the hotel and reach the airport in time to meet arriving family.

Review collected in partnership with Best Western

Helpful?
Thank Patti P
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Greetings, We understand that timing is important when it comes to travel. I am happy to hear that our team did an excellent job of anticipating and meeting your needs. We have a great team here that genuinely cares about guest satisfaction. We hope the rest of your trip was equally successful! Best, Scott, General Manager More 

Ashland, United States
1 review
4 of 5 stars Reviewed April 29, 2015

We picked this location as our hub. Everything we wanted to see was within 2 hours of Flagstaff. The staff gave us great advice on which places to visit. Our reservations for the Grand Canyon Tour van were made for us by the front desk. The van picked us up at the hotel. The tour was well worth it! We... More 

Review collected in partnership with Best Western

Helpful?
Thank Roberta T
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Greetings, Thank you for your compliments. We really enjoy working closely with guests to plan the perfect Northern Arizona adventure. I am pleased to hear your tour to the Grand Canyon was convenient and a good value. The Museum Club is fun too! I am glad you mentioned it for those who enjoy the historical side of Route 66. We... More 

Los Alamos, United States
1 review
5 of 5 stars Reviewed April 28, 2015

I make an annual trip through Flagstaff and usually stay that the Fairfield. It has now closed and the prices for the Courtyard were ridiculous. So I though I'd try the Best Western. - I've had good luck with BWs in the past. Turned out great! Nice place, great staff, convenient location. My new place to stay each year!

Review collected in partnership with Best Western

Helpful?
Thank Daniel O
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review

Greetings, Thank you on behalf of the entire team for such a great review. You honor us with your confidence in making our inn your new home away from home in Flagstaff. We are committed to offering the visitors of Flagstaff a quality experience at a great value. You can count on us to deliver the kind of service you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast

Additional Information about BEST WESTERN Pony Soldier Inn & Suites

Address: 3030 E Route 66, Flagstaff, AZ 86004-3936
Location: United States > Arizona > Flagstaff
Price Range: $87 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — BEST WESTERN Pony Soldier Inn & Suites 2*
Number of rooms: 75
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Also Known As:
Best Western Pony Soldier Hotel Flagstaff
Best Western Flagstaff
Best Western Hotel Flagstaff
Hotel Style:
#8 Business Hotel in Flagstaff
#14 Romantic Hotel in Flagstaff
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