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Canyon Inn Flagstaff

501 South Milton Road, Flagstaff, AZ 86001
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Canyon Inn Flagstaff
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164 Reviews from our TripAdvisor Community

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Showing 133: English reviews
St. Gallen, Switzerland
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

When we arrived, the staff at the reception was very friendly (we think he was the owner). Everything was good until we went to our room and discovered how unclean the room was (some hair in the bath, breadcrumbs on the floor, a chewing gum near the bad etc.). Under the sink dropped down some water, (just some drops per... More 

Helpful?
Thank playmusic88
Springdale, Utah
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed there several times and like the convenient location. It's pretty basic, but clean. I'm put off because they refused to give any refund when I was unable to get there. I was stuck out in the desert and out of cell service. I've been a regular customer and thought they might give me a break, but they seemed happy... More 

Helpful?
Thank Ron M

Travelers are raving about these Flagstaff hotels

So Cal
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We stayed there for two nights while we were attending orientation at NAU for our son. We arrived really late our first night, manager was up and waiting for us to check in. Room was clean and comfortable. Staff was very helpful and friendly. We will definitely stay again. It's exactly what we were looking for. Don't let your first... More 

Helpful?
Thank SoCalHappyMom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 18, 2016 via mobile

The customer service was excellent! AJ the manager was very attentive. They have an early checkin . The location is good and its a short walk to downtown Flagstaff. But the property needs to be updated.

Helpful?
Thank Debbie D
Lund, Sweden
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 10, 2016 via mobile

I stayed here with two friends for one night. It does not look like much from the outside, but from the inside the room was really nice and fresh. The complimentary breakfast consists of cereal and toast, and we were not too impressed by it....

Helpful?
Thank kaardell
Bratislava, Slovakia
Level Contributor
64 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed May 4, 2016

This property has a look and feel of the past times from outside and inside. Reasonably priced, placed on Route 66, and having spacious rooms it lured us. The owner (or just manager) was a smoking lady that somehow scared us so that we preferred to miss the breakfast (just joking). Rooms spacious, quite clean, bath rather old with all... More 

Helpful?
Thank JVa70
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 23, 2016 via mobile

The guy at the front desk is young but knows his stuff and is very precise and efficient with what he is doing, we usually stay here but with the new manager things are looking a lot better property is looking clean, rooms are adorable, valuable and most of all amazing. The front desk is what makes us come here... More 

Helpful?
1 Thank Mikala C
Avery E, General Manager at Canyon Inn Flagstaff, responded to this review

Thank you for your review of our property. We are happy to hear that you were satisfied with your stay. Additionally, we are glad to hear that AJ was able to make your stay with us that much more enjoyable. We hope to see you again the next time you pass through Northern Arizona! More 

Flagstaff, Arizona
Level Contributor
4 reviews
5 of 5 stars Reviewed February 8, 2016

this place was a good fit for me and the family despite having issues in the past with the managers, id say this a good place to get away and enjoy the view of the peaks . the front desk manager is good at his job and knows the business and took good care of us

Helpful?
Thank infamousg1214
Avery E, General Manager at Canyon Inn Flagstaff, responded to this review

Thank you for your review and feedback! We are happy to hear that you enjoyed your stay with us. Thank you for giving our property another chance after previous issues with the management. We hope to see you again soon! More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed February 5, 2016

This hotel is super shady. I called and reserved a room, but never got the confirmation email I was promised. I called again a few days later to make sure my reservation was confirmed, and they had made it for the wrong day. After rereserving on the phone, I got the following "confirmation email": "hey this is aj from canyon... More 

Helpful?
2 Thank Michael S
Avery E, Public Relations Manager at Canyon Inn Flagstaff, responded to this review

Thank you for your review and feedback. I do apologize for the inconvenience you had faced over the phone when the reservation was made and for the miscommunication from our side to your side. I do want to mention that I recently took over the property and my job is to accommodate my guests and to make sure they have... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 29, 2016 via mobile

The staff at the check out didn't know what to do and took us about 30 min to just check in. The rooms were ok and the cleaning crew would look in the Windows to make sure no one was in the room instead of knocking on the door. I would not recommend staying here.

Helpful?
2 Thank Butters2
Avery E, General Manager at Canyon Inn Flagstaff, responded to this review

Thank you for your response. We would like to apologize for the issues that you faced while checking in and checking out. We have spoken to our housekeeping about the methods that they were using to verify if the room was vacant or occupied, and informed them that they should be knocking to verify if the room is occupied. However,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Canyon Inn Hotel is located across from the Northern Arizona University campus - within easy walking distance. Canyon Inn Hotel Flagstaff offers 24-hour services and a friendly staff. Canyon Inn Flagstaff Across Convention center NAU/downtown. ... more   less 

Additional Information about Canyon Inn Flagstaff

Address: 501 South Milton Road, Flagstaff, AZ 86001
Location: United States > Arizona > Flagstaff
Price Range: $69 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:1 star — Canyon Inn Flagstaff 1*
Number of rooms: 21
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Also Known As:
Canyon Hotel Flagstaff
Canyon Motel Flagstaff
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