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Rodeway Inn Downtown

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Rodeway Inn Downtown
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137 Reviews from our TripAdvisor Community

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Showing 125: English reviews
Roswell, New Mexico
Level Contributor
6 reviews
4 hotel reviews
1 of 5 stars Reviewed 1 week ago via mobile

The rooms are small, smelly, outdated, we didn't even shower here , waited for the next day and hotel we were going to. Wouldn't give us a discount with our aarp cause she said the rooms were already booked, we were 4 families passing through on a road trip and had booked these rooms, rude , not worth 138.00, worth... More 

Helpful?
Thank lindarU6594YM
lg1955
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Stayed here last weekend for my daughters wedding, the price of the room was totally outrageous. Room was so small you could almost touch the walls with outstretched arms. Parking was horrible, lobby stunk of cooking smells and so did our clothes. Not even a hairdryer in the bathroom and the soap was nasty. Right across the street from the... More 

Helpful?
Thank lg1955
riflagstaff2016, Guest Relations Manager at Rodeway Inn Downtown, responded to this review

Sonal .P, Guest Relations Manager at Rodeway Inn Downtown, responded to this review, Jun 5, 2016 I am sorry to hear that you did not have a completely comfortable stay at our hotel we are now informed the management about your concerns regarding with your request which didn't grant your comfort and convenience are our top priorities.I do thank you... More 

Austin, Texas
Level Contributor
2 reviews
1 of 5 stars Reviewed 4 weeks ago

The staff is very nice, but the room was smelly and not well cleaned. There was hair on the wall, and in the sink and shower. Bad repair jobs make the place look really run down and our room smelled bad when we checked in, but the nice lady at the front sprayed some spray to help it smell better.... More 

Helpful?
Thank chulaleo70
Management response:

Dear guest, We thank you for taking the time to share your experience. We will work hard to be able to provide our guests the best experience at our hotel and guests’ feedback are used as reference so we could further improve our services. We hope to see you again soon. More 

Mesa, Arizona, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 13, 2016 via mobile

Room not clean. Sink dirty, coffee and grinds still in the coffee pot. Q-tips and Kleenex on the floor from previous guests. Bed was made but don't think the sheets were clean. Have stayed here previously and was not that bad. Not expecting opulence at this property but do expect clean. And rate way to high for this place, clean... More 

Helpful?
Thank Bill T
Dipesh P, Guest Relations Manager at Rodeway Inn Downtown, responded to this review

Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. We thank you for taking the time to share your experience and we want to assure you that the housekeeping issues which you have brought to our attention are being addressed with renewed efforts to improve upon our policies to ensure that... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed June 11, 2016 via mobile

No parking, no pillows, rooms are so small 2 people cannot move around, bathroom sink is in the middle of the room below the tv!!, I wish I knew what was coming, no cancellation available, u book it its yours , $160 per night, I could have stayed at motel 6 and got a better room, NE greeting when check... More 

Helpful?
Thank dst t
Dipesh P, Guest Relations Manager at Rodeway Inn Downtown, responded to this review

Thank you for reporting this incident you had in the hotel. We are already making reports about this so the management will be informed by this news. We are very sorry about your disappointment but rest assured, your concerns will be highly appreciated to better our services to our dear customers. We hope you can consider us again after the... More 

Cedar Rapids, Iowa
Level Contributor
5 reviews
1 of 5 stars Reviewed June 3, 2016

Please do yourself a favor and do not stay here (Downtown Roadway). You will regret it. It is not worth your money, Saturday was over $200. The rooms are small, the bed slopes in the middle, and there is no hair conditioner. You get 3 small square pillows, with creaking floors you are most likely, annoying the people below. Checked... More 

Helpful?
Thank AmandaHappel
Dipesh P, Guest Relations Manager at Rodeway Inn Downtown, responded to this review

I am sorry to hear that you did not have a completely comfortable stay at our hotel we are now informed the management about your concerns regarding with your request which didn't grant your comfort and convenience are our top priorities.I do thank you for bringing this matter to our attention and I assure you that we are correcting this... More 

Peoria, Arizona
Level Contributor
69 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
1 of 5 stars Reviewed May 23, 2016

1. had to pay utility charge of $4 a night we had a king size bed, tv frig and micro. but 2 people could not fit in bathroom .room by the bed what so small you felt like you needed to turn sideways closet was really small. the only good thing the shower was large and water pressure was great... More 

Helpful?
1 Thank Senseifb
Dipesh P, Guest Relations Manager at Rodeway Inn Downtown, responded to this review

I apologize that you are not made aware of the additional charge on your stay. I will discuss this concern to the management so they can assist with this thoroughly. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the... More 

Henderson, Nevada
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 25, 2016

Don’t stay here. This hotel is on the corner of a busy train track, and a busy intersection, and is extremely noisy. We stayed in room 104, which had a broken toilet seat that pinched you if you sat on it, plywood for a window, stained linens, no smoke detector, no fire sprinklers, a bathroom door that didn’t close, and... More 

Helpful?
1 Thank Karie L
Dipesh P, Guest Relations Manager at Rodeway Inn Downtown, responded to this review

I do apologize for the disturbance of your rest, and we appreciate that you have let us know about this inconvenience. We strive hard to maintain a quiet and family friendly environment, but we can not control. In the future, please speak with our front desk staff if there is too much noise, and we will move you to a... More 

Vancouver, Canada
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed April 4, 2016

Caution as there are several Rodeway Inn in Flagstaff, AZ (a couple of them are on the same street). We booked Rodeway Inn through Priceline, and relied on GPS to get us there (it was late, we were tired). At check-in, I gave the clerk my Priceline booking number. The clerk (Sonia), didn't acknowledge anything and proceeded to charge my... More 

Helpful?
Thank Time T
Dipesh P, Guest Relations Manager at Rodeway Inn Downtown, responded to this review

I am deeply saddened to know that you got disappointed with our staff. We already informed the management about this already as we see this a serious matter. We promise to be more careful soon as we believe that our customer's convenience are at the peak of our interest. In addition, we promise that these instances will never happen again.... More 

California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 15, 2016 via mobile

So my wife i and went to just visit flagstaff. Booked this room because it was in downtown flagstaff. First walking in, the whole lobby smelled like someone was cooking curry. My wife gagged and walked out. The lady at the front desk was dealing with a somwhat of a difficult guest, so it took a while just to get... More 

Helpful?
1 Thank Ken S
Dipesh P, Guest Relations Manager at Rodeway Inn Downtown, responded to this review

I am very sorry to hear that you experienced such unusual circumstances and inconveniences during your visit with us, especially that we were not able to address the issues and misunderstandings right away. I want to assure you that we are thoroughly investigating this claim. The standard procedure in such cases is to confer with management regarding what can be... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff

Additional Information about Rodeway Inn Downtown

Address: 122 W Route 66, AZ, Flagstaff, AZ 86001-5543
Location: United States > Arizona > Flagstaff
Price Range: $56 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:1.5 star — Rodeway Inn Downtown 1.5*
Number of rooms: 26
Reservation Options:
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Also Known As:
Downtown Rodeway Inn
Rodeway Inn Flagstaff
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