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Courtyard Flagstaff

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Courtyard Flagstaff
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662 Reviews from our TripAdvisor Community

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Showing 626: English reviews
Sidney, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 17, 2014

customer service is top notch! motel was immaculate inside and out! young guy at front desk was absolutley , the most proffesional and friendly we have ever experienced, if we ever travel to Arizona again we would surely stay here again and would highley recomend it to anyone!

Helpful?
1 Thank Bill B
Gina L, Director of Sales at Courtyard Flagstaff, responded to this review

Thank you for your review on your recent stay with us! We pride ourselves on delivering superior customer service and are so pleased that our staff went above and beyond to make your stay enjoyable. We look forward to welcoming you back on a future trip to Northern Arizona! More 

Flagstaff, Arizona
Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed March 16, 2014

Nice motel in all respects in appearance! The hot tub is nice and hot, but they use so much chlorine your eyes burn!! The beds are like sleeping on the ones @ the Flintstones or Rubles. They must have cut them from the rock that was blasted away to make this bed!! It also has paper thin walls, u can... More 

Helpful?
2 Thank flaggers
Gina L, Director of Sales at Courtyard Flagstaff, responded to this review

Thank you for your review on your recent stay with us! We aplogize that the beds were too firm for your comfort. The matresses in the guest rooms are the Courtyard Marriott standards. The hote does provide foam mattress toppers to guests that would like the beds a little softer at no charge, just ask the front desk and they... More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 10, 2014 via mobile

First of all, anybody who complains about this hotel, is probably somebody who is NEVER satisfied!! We loved the location, the hotel was immaculate, up to date, the rooms smelled great and the hotel front desk staff was superb! We had the pleasure of meeting Jacob. He checked us in that night and checked us out the next morning. He... More 

Helpful?
1 Thank Hazleyes1969
Gina L, Director of Sales at Courtyard Flagstaff, responded to this review

Thank you for your review on your recent stay with us! We are so pleased that Jacob made your stay an enjoyable one! He exemplifies true customer service and he is a vital part of our team! We look forward to welcoming you back on a future stay in Northern Arizona! More 

Gilbert, Arizona
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed March 3, 2014

The last two times I stayed here I did not get any sleep. The first time I was on the 3rd floor facing the highway and heard trucks all night. This time, I told the receptionist about the problem and she put me on the side facing the peaks. About 12:30 I was woken up to the sound of loud... More 

Helpful?
1 Thank dobarv
Gina L, Director of Sales at Courtyard Flagstaff, responded to this review

Thank you for your review on your recent stay with us. We apologize for the noise that you experienced and were happy that our staff was able to move you rooms to help make your stay more enjoyable. Also, thank you for the toner comment. We have to replace our tonor on a weekly basis to to the high volume... More 

Santa Fe
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed March 2, 2014 via mobile

We went to Flagstaff mid February on a family trip. Sister was buying a new car and the brother that lived their met his new nephew (our son) for the first time. Our last night there, Saturday, February 15th, we were woken by a loud bang next door. Keep in mind we have a month old baby asleep. Then we... More 

Helpful?
1 Thank Loni L
Gina L, Director of Sales at Courtyard Flagstaff, responded to this review

Thank you for your review on your recent stay with us. Our guest’s safety is one of our top priorities, and we appreciate your call to the front desk to alert us of the situation. Our front desk was unable to initially answer your phone call because they were already on the phone with the Flagstaff Police requesting the assistance... More 

Tempe, Arizona
1 review
4 of 5 stars Reviewed March 2, 2014 via mobile

When I recently stayed at the Courtyard I had a fabulous stay except for when I was checking out. I could see the over night front desk in the back office on the far back computer on Facebook. I didn't make any noise to see how long it would take for him to notice me. But instead of Joe noticing... More 

Helpful?
Thank marriottfriend
Gina L, Director of Sales at Courtyard Flagstaff, responded to this review

Thank you for your review on your recent stay with us. We have addressed the issue with our Night Auditor, Joe not being at the front desk and also let Jason know that you appreciated his service. We look forward to welcoming you back on a future trip to Flagstaff! More 

chicago
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed February 12, 2014

The room was large and very nice and in a great location for my trip to AZ Bowl ski resort. I didn't know the breakfast wasn't free until after the second omelette though. free parking. The Manager came up to people during breakfast and thanked then for coming and started a conversation which I thought was very nice and a... More 

Helpful?
Thank chicago9
Gina L, Director of Sales at Courtyard Flagstaff, responded to this review

Thank you for your review on your recent stay in Flagstaff! We are pleased to hear that you enjoyed your stay for your ski trip. We apologize that you were not informed that the breakfast is not complimentary. Our General Manager, David takes great pride in our hotel and he truly enjoys greeting our guests each morning. We look forward... More 

Tucson, Arizona
1 review
5 of 5 stars Reviewed February 10, 2014

Everything about my stay here was amazing. The staff are all so friendly and willing to help. Upon checking in, I was greeted with a smile. The check-in was quick and so easy! The hotel was very clean and quiet. In Flagstaff, regardless of where you are, you are always able to hear the train. However, at night, it was... More 

Helpful?
Thank Daren N
Gina L, Director of Sales at Courtyard Flagstaff, responded to this review

Thank you for your review on your recent stay with us! We are so pleased that you enjoyed your stay with us and we look forward to welcoming you back on a future stay in Northern Arizona! More 

Green Valley, United States
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 8, 2014 via mobile

We stayed here four nights on our recent trip to Flagstaff for some skiing at Arizona Snowbowl and sightseeing. Overall very pleased. It appears to be relatively new, nicely appointed and the staff are friendly. And although situated adjacent to the freeway we never heard traffic noise. We liked being able to walk to nearby restaurants in the evening. The... More 

Helpful?
Thank Lynn M
Gina L, Director of Sales at Courtyard Flagstaff, responded to this review

Thank you for your review on your recent stay with us! We are pleased that you enjoyed your stay and our staff helped wipe off your car from our freshly fallen snow! We look forward to welcoming you back on a future ski trip to the Arizona Snowbowl! More 

Phoenix AZ
Level Contributor
234 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 243 helpful votes
4 of 5 stars Reviewed January 25, 2014

The front desk staff that work here are some of the most consistently genuinely cheerful people I've encountered at hotels. They appear to really enjoy their jobs! From check-in to the others manning the front desk, I was always greeted in a chipper manner! It's refreshing! My room was really comfortable with a beautiful view of the mountains. It was... More 

Helpful?
2 Thank DesertDweller32
Gina L, Director of Sales at Courtyard Flagstaff, responded to this review

Thank you for your review on your resent stay with us! We pride ourselves on providing top notch customer service and are so pleased that our staff helped make your stay an enjoyable one. We look forward to welcoming you back ona future trip to Northern Arizona! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Conveniently located at the crossroads of I-17 and I-40, the hotel sits up on a hill overlooking Northern Arizona University. Relax around the outdoor fire pit or soak up the magnificent views of the San Francisco Peaks from one of our balcony rooms. Whether traveling on business or pleasure our hotel is just minutes away from local restaurants, shopping and historic downtown Flagstaff. Not sure where to go? Use our GoBoard™, which is designed to put all the information you’re looking for right at your fingertips, including time, weather, local headlines and events, sports, and restaurant recommendations. In addition to enjoying the ideal location, ambiance and service, your guests will appreciate our room accommodations featuring either one king size or two queen beds. Each guest room offers amenities which include hair dryers, coffee makers, iron and ironing boards, on-command movies and cable television, a large work desk, separate dual data ports, phone line with personalized voice mail and complimentary high speed internet. ... more   less 

Additional Information about Courtyard Flagstaff

Address: 2650 S Beulah Blvd, Flagstaff, AZ 86001-8924
Location: United States > Arizona > Flagstaff
Price Range: $119 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Flagstaff 3*
Number of rooms: 164
Reservation Options:
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Also Known As:
Courtyard Flagstaff Hotel Flagstaff
Hotel Style:
#11 Family Hotel in Flagstaff
#14 Business Hotel in Flagstaff
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