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Courtyard Flagstaff

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Courtyard Flagstaff
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662 Reviews from our TripAdvisor Community

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Showing 626: English reviews
Durham, North Carolina
Level Contributor
238 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stay Report - 8/4 - 8/5 Location: The hotel is located on Milton Road which is at the terminus of I-17 and AZ-89A. It's a few blocks from the Northern Arizona University campus and a mile or so from beautiful downtown Flagstaff. Around the hotel are some chain restaurants, a grocery store and a Walmart. FLG Airport is about 10... More 

Helpful?
Thank Sal_Paradise767
Brandie W, Front Office Manager at Courtyard Flagstaff, responded to this review

Dear Sal_Paradise767 Thank you for taking the time to review your recent stay with us! We appreciate it very much. We are definitely a 9 year old property, but we are the youngest in Flagstaff! We are also very excited for our upcoming renovation! Brandie Williams Front Desk Supervisor brandie.williams@marriott.com More 

Phoenix, Arizona
Level Contributor
429 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Beautiful property on the exterior...but worn out a bit inside. TVs are quite old and an inferior brand. Bathroom was very clean so that was a positive. When I asked about breakfast I was quickly informed that the buffet was open at 6:30 for $11.95 each. Considering you get a free breakfast at most chain hotels of this quality it... More 

Helpful?
1 Thank Arizonafoodguy
Brandie W, Front Office Manager at Courtyard Flagstaff, responded to this review

Dear Arizonafoodguy, Thank you for taking the time to let us know how your stay was; we appreciate it very much. Our hotel is scheduled for renovation in November, so hopefully that will take care of the worn out feeling you mentioned. We hope to see you again on your travels! Brandie Williams Front Desk Supervisor brandie.williams@marriott.com More 

Naples, Florida
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

So many negative reviews but we took a chance a cked n. Clean friendly staff & the property is lovely. We are priority members so we're given a free breakfast. Bartender very nice! Grounds great s'times the reviews aren't what they should b. That was the case here. We enjoyed our stay.

Helpful?
2 Thank Bettie H
Brandie W, Front Office Manager at Courtyard Flagstaff, responded to this review

Dear Bettie H, Thank you for your kind comments! We really appreciate them! It was absolutely delightful to host you, and we hope we see you again! Brandie Williams Front Desk Supervisor brandie.williams@marriott.com More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The staff was friendly and the breakfast adequate. The room we were give was for persons with handicapping conditions. While I'm pleased that they can accommodate people who need them, unless your bring your own wheelchair, there was no comfortable place to sit in the large, bare room. The bedskirts were filthy and totally disheveled. It looked as though every... More 

Helpful?
Thank Ventanacouple
Brandie W, Front Office Manager at Courtyard Flagstaff, responded to this review

Dear Ventanacouple, Thank you for taking the time to let us know how your stay was. We apologize that the room was not as clean as it should have been, and we have shared your comments with the appropriate departments. We try to keep the accessible rooms aside until they are all that are left so that if someone needs... More 

Fairfield, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The grounds and hotel were really nice but our bathroom was disgusting. The shower curtain had mold all around the bottom and there was mold all along the edge of the tile in the shower. Our room and bed was great but for $200 you would think the bathroom would be clean.

Helpful?
1 Thank Momoftri
Brandie W, Front Office Manager at Courtyard Flagstaff, responded to this review

Dear ritazahradka, Thank you for taking the time to share your comments. We are very sorry that you encountered a dirty bathroom while staying with us. We have shared your comments with our operations departments to make sure that we are looking at shower curtains and along the bathtubs. We hope that you give us an opportunity to improve your... More 

Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This is exactly what you expect from the courtyard brand. Clean room, pretty quiet Hotel comma and of course The Bistro with Starbucks. This place is very big for Courtyard , but the staff are still very friendly and the room was super comfortable. It's also near a lot of the shopping areas in Flagstaff, and there are a lot... More 

Helpful?
Thank Steve C
Brandie W, Front Office Manager at Courtyard Flagstaff, responded to this review

Dear Steve C, Thank you so much for taking the time to share your kind words! We don't actually have a Bistro with Starbucks yet but we are getting one this November! We are very excited! We hope to see you back again soon. Brandie Williams Front Desk Supervisor brandie.williams@marriott.com More 

Tucson, Arizona
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

As Courtyards go, this is not one of the better ones. Service is a little slipshod -- our room keys weren't coded properly on arrival and didn't work and there was no shampoo in the bathroom (of course, I discovered this in the morning as I was getting into the shower). I stayed again a second time and checked in... More 

Helpful?
1 Thank EllenHF
Brandie W, Front Office Manager at Courtyard Flagstaff, responded to this review

Dear EllenHF, Thank you for taking the time to let us know how your stay was. We are very sorry that it was not up to par with Courtyard expectations. We are still training our staff to make customer service our number one priority and the situations you encountered will be used as teaching moments for all involved. We hope... More 

Stittsville, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Fabulous location and nice, cleanrooms. It is in the centre of Arizona and we visited many attractions within a 1.5 hr to just over 2 hr drive. Sedona, Painted Desert, Petrified Forest, Grand Canyon, Lower Antelope Canyon, Horseshoe Bend, Barringer Crater are all close by. They have a nice fire pit in the courtyard.

Helpful?
Thank ShannonLynnA
Brandie W, Front Office Manager at Courtyard Flagstaff, responded to this review

Dear ShannonLynnA, Thank you for taking the time to share your kind words with us! We hope to see you again soon! Brandie Williams Front Desk Supervisor brandie.williams@marriott.com More 

Gilbert, Arizona
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stay at this hotel as a last minute business trip from 7/26/16 - 7/28/16. I called the afternoon of to book a room, was greeted on the phone by a friendly guest representative. She took all of my information, assisted me with my requests and emailed me a confirmation number immediately. Check-in: Very smooth. I walked in, gave the... More 

Helpful?
1 Thank frankfurt9882
Brandie W, Front Office Manager at Courtyard Flagstaff, responded to this review

Dear frankfurt9882, Thank you so much for you through review! It is very helpful to see the things we do well and also the things that we need to improve on. We hope to see you back again soon! Brandie Williams Front Desk Supervisor brandie.williams@marriott.com More 

Tempe, Arizona
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

After our last experience with Marriott The Buttes in Tempe, Arizona we were very apprehensive about using another one. Very glad we did! This hotel is fantastic. Great views, room was very clean, appeared to have been upgraded recently, extremely friendly staff who are always willing to help with any questions you have. Stayed here for two nights and our... More 

Helpful?
Thank Reagan L
Brandie W, Front Office Manager at Courtyard Flagstaff, responded to this review

Dear Reagan L, Thank you so much for your kind review and for taking the time to share it with us! We are concentrating on making Customer Service our number one priority, so we are very glad you found our staff so friendly! We look forward to seeing you here again! Brandie Williams Front Desk Supervisor brandie.williams@marriott.com More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Conveniently located at the crossroads of I-17 and I-40, the hotel sits up on a hill overlooking Northern Arizona University. Relax around the outdoor fire pit or soak up the magnificent views of the San Francisco Peaks from one of our balcony rooms. Whether traveling on business or pleasure our hotel is just minutes away from local restaurants, shopping and historic downtown Flagstaff. Not sure where to go? Use our GoBoard™, which is designed to put all the information you’re looking for right at your fingertips, including time, weather, local headlines and events, sports, and restaurant recommendations. In addition to enjoying the ideal location, ambiance and service, your guests will appreciate our room accommodations featuring either one king size or two queen beds. Each guest room offers amenities which include hair dryers, coffee makers, iron and ironing boards, on-command movies and cable television, a large work desk, separate dual data ports, phone line with personalized voice mail and complimentary high speed internet. ... more   less 

Additional Information about Courtyard Flagstaff

Address: 2650 S Beulah Blvd, Flagstaff, AZ 86001-8924
Location: United States > Arizona > Flagstaff
Price Range: $119 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Flagstaff 3*
Number of rooms: 164
Reservation Options:
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Also Known As:
Courtyard Flagstaff Hotel Flagstaff
Hotel Style:
#11 Family Hotel in Flagstaff
#14 Business Hotel in Flagstaff
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