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Hotel Aspen InnSuites Flagstaff / Grand Canyon

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Hotel Aspen InnSuites Flagstaff \/ Grand Canyon
Hotel Aspen InnSuites Flagstaff / Grand Canyon
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84 Reviews from our TripAdvisor Community

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Showing 72: English reviews
Phoenix, AZ
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

This is an old property that is trying to renovate into a modern hotel. While the finishes are ok, the quality of the renovation is really poor at best. Water valves reversed in sink, the faucet is literally just setting in the sink and the toilet wasn't fastened to the floor. On the plus side, they offer 2 drinks for... More 

Helpful?
Thank Azbkpkr
Fountain Valley, California
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Our family stays at this hotel often when traveling through Arizona. The hotel is older, but clean. The 2 bedroom suites are nice and the price is about the same as most 1 bedrooms in Flagstaff. Breakfast is in a separate building onsite that is decorated as a 50s diner. They have hot food items as well as lots of... More 

Helpful?
Thank urostequile
GMHotelAspen, Guest Relations Manager at Hotel Aspen InnSuites Flagstaff / Grand Canyon, responded to this review

Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean and comfortable experience. I am very pleased to learn that you enjoyed the breakfast offered at our hotel. Your... More 

Prescott Valley, Arizona
Level Contributor
65 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 1 week ago

I made a last minute booking and chose Hotel Aspen InnSuites - what a nice surprise! The rooms were very comfortable, there is a free happy hour, which I usually don't make use of, but I had just arrived from Prescott, so a drink was very welcome. There is ample parking and free breakfast, all this for a modest price.... More 

Helpful?
Thank princesslyka
GMHotelAspen, Guest Relations Manager at Hotel Aspen InnSuites Flagstaff / Grand Canyon, responded to this review

Thank you so much for your compliments to our breakfast options and service. We are so glad to know that you had a wonderful time with us and that you find great value in staying with us. We always aim to give you the best value for your money and we are so happy to know that our efforts are... More 

Indianapolis, Indiana
1 review
3 of 5 stars Reviewed 1 week ago

Hotel is in a great location with easy access to Flagstaff, Grand Canyon and Sedona. Rooms are clean and comfortable but could use small cosmetic updates. Breakfast is great and the staff are extremely friendly and helpful.

Review collected in partnership with this hotel

Helpful?
Thank jerrysU5655PC
GMHotelAspen, Guest Relations Manager at Hotel Aspen InnSuites Flagstaff / Grand Canyon, responded to this review

Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and to provide our customers the best we can offer in a reasonable price. I am glad that we were able to meet your... More 

Phoenix, Arizona
1 of 5 stars Reviewed 1 week ago

This is the worst hotel in Flagstaff. There were beer bottles under the bed, used condoms in the drawer, hair left in the shower drain and that is just what you can see!! The hotel main number was linked somehow directly to our room phone and rang constantly with people trying to reach the hotel! What??? The staff was rude... More 

Helpful?
Thank Tmulac

Travelers are raving about these Flagstaff hotels

2 reviews
2 of 5 stars Reviewed 1 week ago

it appeared as though my room had very recently been renovated and was impeccably clean however the toilet was not properly bolted to the floor. There was a nice new tv but no tv signal. I notified the desk clerk of these issues when I was checking out and was told I should have called the front desk, but there... More 

Helpful?
Thank Craig B
GMHotelAspen, Guest Relations Manager at Hotel Aspen InnSuites Flagstaff / Grand Canyon, responded to this review

Thank you for your review. We apologize for any inconvenience you experienced due to the noise level of the hotel. We strive hard to maintain a quiet and family friendly environment, but we can not control the actions of our guests. In the future, please speak with our front desk staff if there is too much noise, and we will... More 

Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is clean, located close to the main road which makes it easy to find. This is good place to stay overnight during travelling through Arizona. Room is well equiped. Bathroom is small but clean. Hotel is in close distance to town center (many restaurants and bars in the area). Laundry service available.

Review collected in partnership with this hotel

Helpful?
Thank HateAllLogins
GMHotelAspen, Guest Relations Manager at Hotel Aspen InnSuites Flagstaff / Grand Canyon, responded to this review

Thank you for letting us know how impressed you were with our services and amenities. I am glad that you enjoyed the cleanliness and the convenient location of our hotel! On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area! More 

Phoenix, Arizona
1 review
3 of 5 stars Reviewed 2 weeks ago

This is a potentially very nice property let down by being somewhat worn and rough around the edges. The reception staff were extremely friendly and helpful, and with breakfast included (albeit very basic in presentation - plastic cutlery and paper plates!), along with the other facilities provided, there is little to want for. The place just needs some tlc and... More 

Review collected in partnership with this hotel

Helpful?
Thank andyj474
GMHotelAspen, Guest Relations Manager at Hotel Aspen InnSuites Flagstaff / Grand Canyon, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We also appreciate your suggestions for improvement and... More 

Level Contributor
5 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

Older motel in need of TLC. On the plus side - bed was good (which is the main thing with any motel) bathroom was large and mostly functional. WiFi worked well and we got a good breakfast. On the minus side - Air con under the window meant the curtain was not full width allowing outside lights shine into the... More 

Helpful?
Thank Maxscho
GMHotelAspen, Guest Relations Manager at Hotel Aspen InnSuites Flagstaff / Grand Canyon, responded to this review

Thank you again for your thorough and insightful review. We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though I regret to hear that you weren't thoroughly impressed with our air conditioner and carpet. We appreciate your rating and are very glad that this... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

Not what I had expected from the photos on trip advisor. Rooms are very small and tight with everything they squeezed in. Left something in room,called and not herd back yet. Free breakfast was nothing to write home about either. The property needs much improvement. Will not go back.

Helpful?
Thank Mary F
GMHotelAspen, Guest Relations Manager at Hotel Aspen InnSuites Flagstaff / Grand Canyon, responded to this review

Thank you very much for voicing out your concerns to us! We apologize that we did not meet your standards but rest assured we will be going on a renovation in due time. We greatly appreciate your time in bringing a number of important matters to light and we hope that you will find your expectations to be far surpassed... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel Aspen starts off the day with a complimentary hot breakfast buffet with scrambled eggs, potatoes, homemade Belgian waffles and more. In the afternoon, swim in the outdoor seasonal pool or meet some new friends at the complimentary social hour. Surrounded by beautiful mountains and rugged desert canyons, this Flagstaff, Arizona hotel offers convenient, complimentary amenities just minutes from year around recreational activities and historic national monuments. In the city center : Centrally located in Flagstaff, this hotel is less than two miles from NAU, Lowell Observatory and historic downtown. Guests can enjoy the walking and jogging trails of the Urban Trail System and San Francisco Peak Mountains just steps from Hotel Aspen Flagstaff. Within a short drive, explore the Grand Canyon, Oak Creek Canyon or Sunset Crater Volcano National Monument. ... more   less 

Additional Information about Hotel Aspen InnSuites Flagstaff / Grand Canyon

Address: 1008 E Route 66, Flagstaff, AZ 86001-4747
Location: United States > Arizona > Flagstaff
Price Range: $58 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Aspen InnSuites Flagstaff / Grand Canyon 2.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Hotel Aspen Innsuites Flagstaff
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