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Checked in 9/3/17. I was charged an additional $10.00 for a non-smoking room. I agreed to the up charge. Came to $64.00
On 9/4...they charged an additional $18.45 AND $40.63????
Called them to inquire on 9/5.....emailed them 9/6....Still haven't heard a reply or CCard credit....More
Front desk/owner very rude and continued to accuse me of trying to have 4 guests instead of 2. Wanted my credit card, room was prepaid. Rooms very small, beds old& uncomfortable, no phone in room. Tv would not come on, had to go to desk...More
First, as this was a Wyndham and I was booking it sight unseen, I had certain expectations based upon other stays across the country at Wyndham brands. This hotel, by comparison was a dump. Let's start with the saggy mattresses and 1980s bedspreads. The towels...More
Response from GMFlagstaff2014, Guest Relations Manager at Knights Inn FlagstaffResponded August 9, 2017
Thank you for taking the time to share your experience! I am terribly sorry to hear of your disappointment with our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Know that your voice is...More
Called day prior for reservation for myself and 4 grandkids on our way to Grand Canyon. Booked it at $98.00. When I got there asked for roll away for 3 yr old said didnt have one and would upgrade to 3 bed for 30.00 more....More
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Response from GMFlagstaff2014, Guest Relations Manager at Knights Inn FlagstaffResponded July 31, 2017
Thank you for submitting your review of our hotel. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. Your concerns regarding the outdated condition of the facility will be addressed accordingly....More
I don't understand people's negativity about this location. I found this location because it was the lowest price on Travelocity. I then booked through the Wyndham website to save addition money (only $79 for a room in Flagstaff in July!!).
Is this a 4 star...More
Response from GMFlagstaff2014, Guest Relations Manager at Knights Inn FlagstaffResponded July 27, 2017
Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient at a reasonable cost. We hope you were able to explore the area! We greatly appreciate that you've...More
$55 - $174 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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