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Four Points by Sheraton Scranton

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Four Points by Sheraton Scranton
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176 Reviews from our TripAdvisor Community

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Showing 175: English reviews
Lowville
Level Contributor
45 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 4 days ago NEW

This is the second time I have stayed here. It was Thanksgiving Day, and when we arrived we were greeted by a wonderful front desk clerk,friendly and helpful. The following is so Scranton and to the 4 points. The restaurant and bar were closed. Many of the restaurants nearby were closed. The chef made up dinner plates for the guests,... More 

Helpful?
Thank jgr6b1
Raleigh, North Carolina
1 review
Reviewed 2 weeks ago

This hotel is excellent. The rooms are clean and the staff is very friendly. It is a very good location as it has easy access to I-81 which makes getting around Scranton and Wilkes Barre easier. The hotel is close to restaurants . I would recommend this highly .

Helpful?
Thank doug5112
New York, NY
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 4 weeks ago

Location is convenient, close to the highway and a quick few minutes drive to downtown Scranton. Not especially scenic, with the highway on one side and a grocery and strip mall on the other, but that wasn't my main concern anyhow. Staff was especially friendly and helpful. Room wasn't ready on arrival, so I was offered a free beverage from... More 

Helpful?
Thank scaryblondechick
LA
Level Contributor
119 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed October 17, 2016 via mobile

I was very pleased with this hotel. My only complaint was that the bed was too soft. The room was very clean, large and modern. The staff were very good. The restaurant was good for breakfast and other good restaurants are nearby. There was a nice view from our 5th floor room. Parking was also very good.

Helpful?
Thank fehlow
San Francisco, California
Level Contributor
139 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed October 12, 2016 via mobile

Neither the area nor the hotel appear too glamorous, but it was a good place to catch some sleep in the middle of a long drive. The receptionist was a fabulous person with a good sense of humour, ot definitely added charm to the stay. She called after check in to make sure everything was OK; i only noticed that... More 

Helpful?
Thank DIOGENES L
Level Contributor
5 reviews
Reviewed October 5, 2016 via mobile

We were a little "uhh" when we first saw it. We decided to give it a chance. The front desk was very kind, and asked each of us how we liked the room. The gym is nice and quiet. Only downfall is how close it is to the restaurant. We decided to eat there and we were pleasantly surprised. The... More 

Helpful?
Thank jam2jar101015
relentless0221, General Manager at Four Points by Sheraton Scranton, responded to this review

Dear Guest, Thank you very much for your feedback regarding your pleasant stay with us. I am glad to hear you were impressed with our front desk staff, guest room and food you enjoyed. I apologize for the noise from Fitness center and Food server being less than friendly. Will address both issue to avoid future re-occurance. Thank you again... More 

Milwaukee, Wisconsin
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed October 2, 2016

We were in town for a Memorial Service so it was a last-minute booking. I'll simply list some observations here for the Reader to digest.. - This is a former Clarion Property downtown - It was sparsely occupied during our visit - "24 hour coffee in the lobby" as mentioned on their website, isn't quite 24 hours. It was not... More 

Helpful?
Thank Mark S

Travelers are raving about these Scranton hotels

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 8, 2016 via mobile

Last minute reservations once we decided and knew where we were passing through and needed to stop. Got a wonderful price off of Priceline.com... Front desk was nice. Not overly welcoming but pleasant. Directly next to a gas station and across from grocery store. Room was clean. Not immaculate but tidy and sanitary. Some traffic noise as it is directly... More 

Helpful?
2 Thank LouLouEightyTwo
Greenville, North Carolina
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 5, 2016

We checked in and noticed wet floors from kids running in from pool. Only one staff member was on duty and there was a line. The first room we were given had no electricity. We lugged everything back downstairs, the staff member walked up back up to the maintenance room and flipped the breaker to turn on the electricity. Why... More 

Helpful?
Thank 62barb53
1 review
Reviewed September 4, 2016 via mobile

Stayed here since Friday and we are pretty disappointed with the housekeeping service. Sink was dirty yesterday and hair ok the floor. Today we came back and the room was not service at all. We did not have any sign on the door. Fdesk was not apologetic

Helpful?
Thank Sophia Y
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Place to Be. With easy access to Interstates 81 and 84, the Four Points by Sheraton Scranton is close to the areas major attractions, including the University of Scranton and Marywood University. Discover history where it happened at the Steamtown National Historic Site and on the Lackawanna Coal Mine Tour, or learn more at the Everhart Museum and the Harry Houdini Museum. Go skiing, enjoy fun water activities, and see a concert at Montage Mountain. Catch a Scranton/Wilkes-Barre RailRiders game at PNC Field, or try your luck at Mohegan Sun Casino. Everything You Want. Whether youre in town for business or leisure, youll find plenty to do here. Make time for a workout in our state-of-the-art fitness center or relax in our spacious indoor hot tub. Take a dip in our indoor heated pool. Meet up with relatives, friends, or colleagues at the Electric Grill, which serves comfort food and a range of craft beers. Or relax over a fresh brew at our coffee bar. Our five state-of-the-art function venues can host up to 250 people. And our experienced planning and catering staffs can assist with staging an event to remember. Work or Play. Our spacious guest rooms have everything you need for a great stay, plus free extras like wireless High Speed Internet Access. Catch up on work at our newly designed work desk with an ergonomic chair. Unwind in front of the 42-inch LCD flat screen TV with a delicious meal or snack from our room-service menu. After a long day, get a good nights sleep in a king- or queen-size Four Points signature bed. ... more   less 

Additional Information about Four Points by Sheraton Scranton

Address: 300 Meadow Avenue, Scranton, PA 18505 (Formerly Clarion Hotel)
Location: United States > Pennsylvania > Scranton
Price Range: $82 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Scranton 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Clarion Hotel Scranton
Clarion Scranton
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Questions & Answers

Here's what travelers have asked, with answers from Four Points by Sheraton Scranton staff and other travelers.
3 questions
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Maine, USA
6 months ago
New York City, New York
11 months ago
Chicago
over a year ago

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Questions? Get answers from Four Points by Sheraton Scranton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“no suggestion”
 of 5 bubbles jgr6b1, 4 days ago | Read review
“With the orientation of the property, all rooms face parking lots.”
 of 5 bubbles MarkS978, Oct 2, 2016 | Read review
“Don't stay here!”
  • no bag in bathroom trashcan
  • yellow stains on wall and floor around toilet
  • bathroom vent is clogged with hair and dust
  • dirt on floor and carpet
  • bathroom door was dirty with handprints, smears, and mystery gunk.
  • trash can was full of trash when we checked in
  • Dirty handprints on wall above toilet
  • hair dryer is nasty
 of 5 bubbles 62barb53, Sep 5, 2016 | Read review
“There are six floors. Choose a ground floor or second floor room just in case there is a power outage.”
 of 5 bubbles rainydaywoman2013, Aug 17, 2016 | Read review
“Elevator was slow and crowded, maybe get a lower floor and take the stairs.”
 of 5 bubbles 855micahm, Jul 24, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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