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Four Points by Sheraton Scranton

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Four Points by Sheraton Scranton
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183 Reviews from our TripAdvisor Community

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Showing 182: English reviews
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Reviewed 4 days ago NEWvia mobile

This is an older building that has had some renovation, but not enough. The room doors are old and not steel/fire resistant. The paint is peeling on most of the room baseboards/trim. However, the furniture is nice, the carpet is newer, and the beds are comfortable. The bathroom is as clean as it can be considering the older tile and...

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Helpful?
Thank Susan W
relentless0221, General Manager at Four Points by Sheraton Scranton, responded to this review

Dear Susan, Thank you very much for your feedback regarding your recent stay with us. We did do total interior renovation about 2 years ago. We continue to follow a process to maintain ongoing upkeep of the property and assets. I do apolozise for the inconvenience for not having the hot tub available due to preventive maintenance work done. I...

Havertown, Pennsylvania
Reviewed 1 week ago

Although I don't normally write reviews after hotel stays, I feel very compelled to express my appreciation to some staffs, particularly Joanna, in the four points Sheraton after several stays at this property. First of all, this hotel is located conveniently next to I-81. It is a nice lodging option for people who are stopping by for a ski trip...

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Helpful?
1Thank Angel L
relentless0221, General Manager at Four Points by Sheraton Scranton, responded to this review

Dear Angel, Thank you very much for your gracious feedback about your great experience during your stay at the Four Points by Sheraton Scranton. I am very thrilled that our staff were able to impress you particularly Johanna, our Front Office Supervisor who we are extremely proud of and I'm honored to be a part of this team. We will...

Wilkes-Barre, Pennsylvania
Reviewed 1 week ago via mobile

Nice hotel. Quiet, clean and updated. I always look forward to staying here when I am in town. Food is good, especially the burgers and there is a great ice cream place across the street. The staff is courteous and helpful.

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Helpful?
Thank Ellen M
relentless0221, General Manager at Four Points by Sheraton Scranton, responded to this review

Dear Ellen, Thank you very much for your feedback and it's extremely important to us. I am glad you hade a pleasant experience with us. Will share your feedback with the all departments involved and recognize their great work. We look forward to having you back soon. Very Best!

Reviewed 3 weeks ago

I want to give Cassie an excellent, 5 star review. I travel for a living giving seminars in hotels across the country. I can say that I have met and worked with many hotel representatives in any given year and I can say that Cassie is absolutely the best I have ever met. I don’t know many people who love...

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Helpful?
Thank Ronald C
relentless0221, General Manager at Four Points by Sheraton Scranton, responded to this review

Dear Ron, Thank you very much for your feedback as we take them seriously. I am thrilled to know that Cassie was able to impress you by exceeding your expectations. We are very proud of Cassie and she will be recognized for her great work. We look forward to having you back in the near future. Very Best!

Ruston, Louisiana
Reviewed January 18, 2017

The room was spacious with a very comfortable bed. Staff was courteous and friendly. Food and bar services were good. Located within walking distance of church. We would recommend this hotel for business or leisure.

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Helpful?
Thank kencarter2016
relentless0221, General Manager at Four Points by Sheraton Scranton, responded to this review

Dear Mr. Carter, Thank you very much for your gracious feedback. Please accept our sincere condolences for your loss of love one. I am glad you had a great experience during your stay and also impressed by our staff. I will share your compliments with our staff and recognize their great work. We hope to serve you again in the...

Northfield, VT
Reviewed January 3, 2017 via mobile

Needed a place near the thruway that was economical and had good reviews. Was very happy that i chose Four Points by Sheraton. Nice large room with good wifi and a USB outlet at the desk. Checking and checkout were easy and fast. Added this hotel to my list of places to stay when traveling thru.

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Helpful?
1Thank taftdev
relentless0221, General Manager at Four Points by Sheraton Scranton, responded to this review

Dear Guest, Thank you very much for your feedback. I am glad you had a positive experience during your stay. We look forward to having you back in the future. Please feel free to let us know how we can create even a better experience for you. Very Best!

New York City, New York
Reviewed December 20, 2016 via mobile

I had a really nice time on a business trip to Scranton. The hotel gave me a free drink for being SPG Gold. The bartender was really awesome. It made the stay quite nice, to have such a positive beginning. The rooms were alright. I will stay here again the next time I am in Scranton. I am starting to...

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Helpful?
1Thank Sarah A
relentless0221, General Manager at Four Points by Sheraton Scranton, responded to this review

Dear Guest, Thank you very much for your feedback regarding your recent stay with us. I am very glad you had a nice experience and particularly impressed with our bartender, will be recognized. Thanks again for staying with us and we look forward to having you back. Very Best!

Lowville
Reviewed December 1, 2016

This is the second time I have stayed here. It was Thanksgiving Day, and when we arrived we were greeted by a wonderful front desk clerk,friendly and helpful. The following is so Scranton and to the 4 points. The restaurant and bar were closed. Many of the restaurants nearby were closed. The chef made up dinner plates for the guests,...

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Helpful?
1Thank jgr6b1
relentless0221, General Manager at Four Points by Sheraton Scranton, responded to this review

Dear Guest, Thank you very much for your generous feedback. I am glad you had a great experience during your stay with us. Also, I'm very happy that you were very impressed with our staff. We are very proud of our staff and will be recognized for their great work. Once again, thank you very much for staying with us...

Raleigh, North Carolina
Reviewed November 18, 2016

This hotel is excellent. The rooms are clean and the staff is very friendly. It is a very good location as it has easy access to I-81 which makes getting around Scranton and Wilkes Barre easier. The hotel is close to restaurants . I would recommend this highly .

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Helpful?
1Thank doug5112
relentless0221, General Manager at Four Points by Sheraton Scranton, responded to this review

Dear Guest, Many thanks for your feedback and time. I am glad you had a positive experience during your stay with us. We look forward to having you back in the near future. Very Best!

New York, NY
Reviewed November 2, 2016

Location is convenient, close to the highway and a quick few minutes drive to downtown Scranton. Not especially scenic, with the highway on one side and a grocery and strip mall on the other, but that wasn't my main concern anyhow. Staff was especially friendly and helpful. Room wasn't ready on arrival, so I was offered a free beverage from...

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Helpful?
1Thank scaryblondechick
relentless0221, General Manager at Four Points by Sheraton Scranton, responded to this review

Dear Guest, Thank you very much for your feedback as we take it seriously. I'm glad you had a nice experience despite you had to wait for your room. We appreciate your understanding and am glad our staff was able to make you happy. We look forward to having you back. Very Best!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Place to Be. With easy access to Interstates 81 and 84, the Four Points by Sheraton Scranton is close to the areas major attractions, including the University of Scranton and Marywood University. Discover history where it happened at the Steamtown National Historic Site and on the Lackawanna Coal Mine Tour, or learn more at the Everhart Museum and the Harry Houdini Museum. Go skiing, enjoy fun water activities, and see a concert at Montage Mountain. Catch a Scranton/Wilkes-Barre RailRiders game at PNC Field, or try your luck at Mohegan Sun Casino. Everything You Want. Whether youre in town for business or leisure, youll find plenty to do here. Make time for a workout in our state-of-the-art fitness center or relax in our spacious indoor hot tub. Take a dip in our indoor heated pool. Meet up with relatives, friends, or colleagues at the Electric Grill, which serves comfort food and a range of craft beers. Or relax over a fresh brew at our coffee bar. Our five state-of-the-art function venues can host up to 250 people. And our experienced planning and catering staffs can assist with staging an event to remember. Work or Play. Our spacious guest rooms have everything you need for a great stay, plus free extras like wireless High Speed Internet Access. Catch up on work at our newly designed work desk with an ergonomic chair. Unwind in front of the 42-inch LCD flat screen TV with a delicious meal or snack from our room-service menu. After a long day, get a good nights sleep in a king- or queen-size Four Points signature bed. ... more   less 

Additional Information about Four Points by Sheraton Scranton

Address: 300 Meadow Avenue, Scranton, PA 18505 (Formerly Clarion Hotel)
Location: United States > Pennsylvania > Scranton
Price Range: $87 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Scranton 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Clarion Hotel Scranton
Clarion Scranton
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Questions & Answers

Here's what travelers have asked, with answers from Four Points by Sheraton Scranton staff and other travelers.
3 questions
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Maine, USA
9 months ago
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over a year ago
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over a year ago

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Questions? Get answers from Four Points by Sheraton Scranton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“no suggestion”
 of 5 bubbles jgr6b1, Dec 1, 2016 | Read review
“With the orientation of the property, all rooms face parking lots.”
 of 5 bubbles MarkS978, Oct 2, 2016 | Read review
“Don't stay here!”
  • no bag in bathroom trashcan
  • yellow stains on wall and floor around toilet
  • bathroom vent is clogged with hair and dust
  • dirt on floor and carpet
  • bathroom door was dirty with handprints, smears, and mystery gunk.
  • trash can was full of trash when we checked in
  • Dirty handprints on wall above toilet
  • hair dryer is nasty
 of 5 bubbles 62barb53, Sep 5, 2016 | Read review
“There are six floors. Choose a ground floor or second floor room just in case there is a power outage.”
 of 5 bubbles rainydaywoman2013, Aug 17, 2016 | Read review
“Elevator was slow and crowded, maybe get a lower floor and take the stairs.”
 of 5 bubbles 855micahm, Jul 24, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question