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The Four Points in Scranton is a Sheraton in name only. It is an adequate overnight place, convenient to the highway. However the rooms are really worn out, although beds are comfortable and the room is clean. Staff were very good, and the main floor...More
Camper broke down while traveling back to NH from Hershey. The room was great clean and beds were extremely comfortable. Due to my extenuating circumstance, staff allow
us to do laundry beyond check out time while we waited for the repairs to be done on...More
Usually I put some time into a fun to read informative review that tells the good and the bad, but I just can't waste that much effort on this dump in which I am unfortunately staying for three nights. First of all, the electronic keys...More
I will keep this review short, because I have seen that this hotel engages in scare tactics on trip advisor when rated poorly.
I have stayed at this hotel a number of times. The beds in this hotel are the most comfortable I've ever encountered....More
Overnight business stay, as a place to pull off the road on a drive. Crappy neighborhood, barely competent front desk staff, dark/dingy little restaurant. The room was horrendous. Very bizarre set up, door opens into a cramped little sitting/TV room, with a microwave jammed in...More
Response from Mukib R, General Manager at Four Points by Sheraton ScrantonResponded 4 weeks ago
Thank you very much for your feedback.
We are disappointed that you had a unpleasant experience during your recent stay. Our hotel was renovated 3 years ago and we take your feedback constructively to improve the areas of opportunity.
Please accept our apologies...More