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Four Points by Sheraton Scranton

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300 Meadow Avenue, Scranton, PA 18505 (Formerly Clarion Hotel)
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Breakfast for 2 Included
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Four Points by Sheraton Scranton
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149 Reviews from our TripAdvisor Community

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Showing 149: English reviews
Level Contributor
2 reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

This used to be a Clarion or a similar hotel that has seen its better days. The Sheraton did a good job renovating the hotel. Everything is clean, comfortable beds, nice LG tv, good coffee pods in the room. The lobby is nice - i didn't visit the pool but it looked average maybe the old one from the previous... More 

Helpful?
Thank bluedoggie1
massachusetts
Level Contributor
126 reviews
122 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
4 of 5 stars Reviewed 2 weeks ago

You can't beat the location of this hotel. The access from I-81 was perfect for us. The hotel lobby is very new and well appointed. The bedroom was nice, too, but as another reviewer pointed out, the bathroom needed a deep cleaning. The bathroom door was a bit worn. Breakfast was decent and the staff was nice and responsive.

Helpful?
Thank leftwing
Vincent S, General Manager at Four Points by Sheraton Scranton, responded to this review

Thank you very much. We hope top see you again should your travels bring you through our area. More 

Houston, Texas
Level Contributor
15 reviews
12 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

We stayed at the Four Points on our way across country, arriving quite late. They were friendly at the front desk and check in was easy. The hotel room was fine, super comfy beds and nice pillows. I'm not giving it a five rating because the bathroom could use a little updating/deep cleaning. Overall it was fine and we had... More 

Helpful?
Thank itpsd
Vincent S, General Manager at Four Points by Sheraton Scranton, responded to this review

Thank you for providing us valuable input regarding your stay. We review each and every comment to help us improve our service and product. We hope to have te pleasure of serving you again whenever you are in our area. More 

Atlanta, Georgia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Excellent food, comfortable rooms and the best customer service ever. When you come to Scranton, PA, make sure you stay at the Four Points by Sheraton. I stay here each and everytime. ENJOY YOUR STAY!

Helpful?
Thank SaintMichael69
Vincent S, General Manager at Four Points by Sheraton Scranton, responded to this review

Michael, Thank you for your kind words. We are pleased that you enjoyed your stay with us. Our entire team works hard to provide our guests the best possible experience. We hope you will continue to use our hotel whenever you are in Scranton. More 

Midwest
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 15, 2016

Although we arrived late, we were very surprised to find such a nice welcome. Not only was the front desk attendant really professional and welcoming, the hotel was surprisingly upbeat and clean. It kind of sparkled. Despite our late arrival, it was still possible to eat in their bar. It was near closing time, but the bartender went in the... More 

Helpful?
Thank HappyTravelMidwest
Vincent S, General Manager at Four Points by Sheraton Scranton, responded to this review

Thank you very much. I am pleased that were able to accommodate your needs. Our staff is truly focused on servicing our guests. We are extremely proud of our Front Desk and Housekeeping staff as well. They work hard to provide a clean hotel with friendly service. Please come back soon. More 

1 review
4 of 5 stars Reviewed June 11, 2016 via mobile

Hotel is easily accessible from 81. Short drive to downtown and the UofS. Clean with a friendly staff. Only issue was that housekeeping didn't come during our stay to empty trash or replace toilet paper. Overall would stay again.

Helpful?
Thank Dominick B
Vincent S, General Manager at Four Points by Sheraton Scranton, responded to this review

Thank you staying with us. I am concerned regarding housekeeping. Please call my office to discuss. I am wondering if you booked a Making a Green Choice Rate. 570-344-9811, ext. 100 I hope to hear from you More 

Harrisburg, Pennsylvania
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 8, 2016

When we pulled up the outside looked a bit rough but inside everything was clean and in good condition. Front desk staff when we checked in and checked out were very friendly. That's always a bonus! Our room was nice. Bed was comfy. Room was clean. We stayed on a Thursday night so hotel wasn't super busy. We didn't hear... More 

Helpful?
Thank Michelle H
Vincent S, General Manager at Four Points by Sheraton Scranton, responded to this review

Thank you Michelle. We look forward to serving you again in the future. More 

Connecticut
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 6, 2016

Overall a nice stay. Hotel has recently been remodeled so everything was new and clean. Rooms were modern, clean, and quiet. Front desk staff was friendly as was the restaurant staff. Prices at the restaurant were very good - pleasant surprise. Lobby area was new and well appointed. Plenty of parking at no charge - another perk. We arrived at... More 

Helpful?
1 Thank maryvb
Vincent S, General Manager at Four Points by Sheraton Scranton, responded to this review

Mary, Thank you very much. Please call me at 570-344-9811. I want to find out what happened with your rooms. I am wondering if your reservation may have been Make a Green Choice. I'd like to follow up on this. We hope to see you again in the near future. More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 3, 2016 via mobile

Me and my husband and the 2 boys stayed in the hotel 2 nights while we visited some different waterfalls around the area. We had a king suite which was ample room for 4 of us. My husband and I had the bedroom and the 2 boys slept on the pull out couch in the little living room. We had... More 

Helpful?
Thank Brooke E
Vincent S, General Manager at Four Points by Sheraton Scranton, responded to this review

Thank you Brooke. I'm glad your family had a good time over the weekend. We find that most kids really enjoy our pool. Thank you for spending the Memorial Day Weekend with us. Please visit us again. More 

Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed May 26, 2016 via mobile

I'm extremely easy but, when we checked into room toilet was running had to call desk! Breakfast ok! (Paid for it) we left the room at 10:00 am and came home at 5:30 pm room NOT made up!!!!! Seriously!!!! Mentioned that at the desk and they asked if we wanted towels to bring up!!! Stay at the Raddision...... Not at... More 

Helpful?
Thank nah4847
Vincent S, General Manager at Four Points by Sheraton Scranton, responded to this review

I apologize that you did not have a good experience. We pride ourselves in providing excellent service to our guests. Four Points does not provide a complimentary breakfast as part of their standards. As to your room not being serviced, please call me at my office to discuss this as we want to make it right for our guests. (570)... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Place to Be. With easy access to Interstates 81 and 84, the Four Points by Sheraton Scranton is close to the areas major attractions, including the University of Scranton and Marywood University. Discover history where it happened at the Steamtown National Historic Site and on the Lackawanna Coal Mine Tour, or learn more at the Everhart Museum and the Harry Houdini Museum. Go skiing, enjoy fun water activities, and see a concert at Montage Mountain. Catch a Scranton/Wilkes-Barre RailRiders game at PNC Field, or try your luck at Mohegan Sun Casino. Everything You Want. Whether youre in town for business or leisure, youll find plenty to do here. Make time for a workout in our state-of-the-art fitness center or relax in our spacious indoor hot tub. Take a dip in our indoor heated pool. Meet up with relatives, friends, or colleagues at the Electric Grill, which serves comfort food and a range of craft beers. Or relax over a fresh brew at our coffee bar. Our five state-of-the-art function venues can host up to 250 people. And our experienced planning and catering staffs can assist with staging an event to remember. Work or Play. Our spacious guest rooms have everything you need for a great stay, plus free extras like wireless High Speed Internet Access. Catch up on work at our newly designed work desk with an ergonomic chair. Unwind in front of the 42-inch LCD flat screen TV with a delicious meal or snack from our room-service menu. After a long day, get a good nights sleep in a king- or queen-size Four Points signature bed. ... more   less 

Additional Information about Four Points by Sheraton Scranton

Address: 300 Meadow Avenue, Scranton, PA 18505 (Formerly Clarion Hotel)
Location: United States > Pennsylvania > Scranton
Price Range: $102 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Scranton 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Clarion Hotel Scranton
Clarion Scranton
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