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Four Points by Sheraton Scranton

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Traveler (129)
Room & Suite (46)
Dining (3)

About

Location
Cleanliness
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Value
The Place to Be. With easy access to Interstates 81 and 84, the Four Points by Sheraton Scranton is close to the areas major attractions, including the University of Scranton and Marywood University. Discover history where it happened at the Steamtown National Historic Site and on the Lackawanna Coal Mine Tour, or learn more at the Everhart Museum and the Harry Houdini Museum. Go skiing, enjoy fun water activities, and see a concert at Montage Mountain. Catch a Scranton/Wilkes-Barre RailRiders game at PNC Field, or try your luck at Mohegan Sun Casino. Everything You Want. Whether youre in town for business or leisure, youll find plenty to do here. Make time for a workout in our state-of-the-art fitness center or relax in our spacious indoor hot tub. Take a dip in our indoor heated pool. Meet up with relatives, friends, or colleagues at the Electric Grill, which serves comfort food and a range of craft beers. Or relax over a fresh brew at our coffee bar. Our five state-of-the-art function venues can host up to 250 people. And our experienced planning and catering staffs can assist with staging an event to remember. Work or Play. Our spacious guest rooms have everything you need for a great stay, plus free extras like wireless High Speed Internet Access. Catch up on work at our newly designed work desk with an ergonomic chair. Unwind in front of the 42-inch LCD flat screen TV with a delicious meal or snack from our room-service menu. After a long day, get a good nights sleep in a king- or queen-size Four Points signature bed.
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Property amenities
Pool
Free parking
Fitness Center with Gym / Workout Room
Room service
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Non-smoking hotel
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
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268Reviews
151Photos
5Q+A
40Room tips
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Popular mentions
Good Hotel ,Rooms are OK .In the center of Town ,Good accessibility to near by supermarket . Food Restaurants are little bit far away .Nice Place to stay between Buffalo and New york. Easy access to freeway
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Response from Mukib R, General Manager at Four Points by Sheraton Scranton
Responded 4 days ago
Dear Nishad, Thank you very much for your feedback regarding your recent stay with us. I am glad you had a good stay and found our location to be very convenient for you. We enjoyed having you here and we look forward to having you back soon. Once again, thank you for your feedback. Very Best!
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I arrived on February 18, 2019 for a two night stay. I was initially annoyed because of a lack of refrigerator in the room for the food I always bring for my meals. Luckily it’s February and cold so I adapted and kept the cooler in my vehicle. On February 19, 2019, I had an
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Response from Mukib R, General Manager at Four Points by Sheraton Scranton
Responded 2 weeks ago
Dear Guest: Thank you very much for your feedback as we take your comments seriously. I am very glad you were impressed with our staff particularly Brett at the Restaurant and other ladies at the front desk. We are very proud of our staff and we have recognized all staff involved for their service excellence. I do apologize for not having the fridge in the room when you arrived as we do not have fridges in all rooms (brand doesn't require) but I'm glad you were able to manage. We thank you for your patience and understanding. Once again, thank you for your feedback and we look forward to having you back soon. Please let us know so that we will make sure you have a fridge and a microwave in the room prior to your arrival. Sincerely,
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I don't have the need for travel often but when I do I appreciate a relaxing and quiet stay. My room was in the perfect location (as I had requested) toward the end of the hall. The young lady who checked me in was so sweet as I came in exhausted and starving. She pointed me
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Response from Mukib R, General Manager at Four Points by Sheraton Scranton
Responded 2 weeks ago
Dear Guest: Thank you very much for your time providing us your feedback during your recent stay with us. I am very glad that you had very pleasant stay and several staff were able to impress you including Johanna at the desk. We are very proud of our staff and all staff involved were recognized for their excellent service. I have asked our Food and Beverage Manager to enhance our existing wine list to give more selection options for further enjoyment. Once again, thank you very much for your feedback and we look forward to having you back in the near future. Very Best!
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I and my husband stayed in the hotel for one night. When we had put the blankets off we had seen many hairs under it. We were given another room after a while. I don't think that I will choose this hotel again as it has a big cleaning problem.
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Response from Mukib R, General Manager at Four Points by Sheraton Scranton
Responded Jan 21, 2019
Dear Guest, Thank you very much for your feedback. We are very embarrassed with our performance. Please accept our sincere apologies for the inconvenience caused by Housekeeping deficiency. I have addressed this issue with our Housekeeping Manager to avoid future reoccurrence. Once again, thank you for bringing this to our attention and do hope you will give us another opportunity to regain your confidence back. Very Best!
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Very convenient hotel if you are passing through Scranton on a road trip. Rooms are a decent size but bathroom slightly small. Showers did not get very hot so would not recommend this property of hot showers are important to you. Pool is very nice and warm compared to other
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Response from Mukib R, General Manager at Four Points by Sheraton Scranton
Responded 2 weeks ago
Dear Guest: Thank you very much for your feedback. I am glad you liked our pool, hotel location to be convenient and enjoyed your breakfast. I do apologize for the inconvenience caused by inadequate hot showers, hot tub jets malfunctions while you were here. I have addressed with the appropriate department heads to ensure no recurrences in the future. Once again, we are disappointed with our performance and would like to offer a 50% discount on your next stay. Please contact the hotel directly to redeem this offer. Sincerely,
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All photosTravelerRoom & SuiteDining Pool & BeachBusiness Center & Event Rooms
Shampoo, Conditioner, and Body Wash built in
Comfortable bed and down blanket
Dirty sheets with Hair by pillow
Sratched up furniture
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12345610
Yes. Thanks for enquiring
0 votes
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Are you pet friendly? We are traveling with a cat.
We are a pet free hotel.
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Is it possible to get a refrigerator in your room?
Yes, there is a fee of $20
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Is there bus service to Steamtown? Thanx
Not from the hotel. Sorry.
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"I personally like staying at the end of the hall"
"Fifth/Sixth floors quiet"
"Go somewhere else."
"Always recommend a room at the end of the hall."
"Check hotels around & if this is the only place then go for it if you have to."
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PRICE RANGE
$86 - $182 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
clarion hotel scrantonclarion scranton
FORMERLY KNOWN AS
Clarion Hotel
LOCATION
United StatesPennsylvaniaScranton
NUMBER OF ROOMS
135
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