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Radisson Lackawanna Station Hotel Scranton

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Radisson Lackawanna Station Hotel Scranton
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806 Reviews from our TripAdvisor Community

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There are newer reviews for Radisson Lackawanna Station Hotel Scranton
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Showing 804: English reviews
Scranton, Pennsylvania
1 review
2 of 5 stars Reviewed November 1, 2015

We had to switch rooms 3 times because of the deplorable room conditions. Found a used coffee filter left in the one room and toothpaste spit in the sink. The second room they put us in smelled of cigarettes and had some sort of stain all over the bed.

Review collected in partnership with Radisson Hotels

Helpful?
Thank AlpineWolf
MBK_GM, General Manager at Radisson Lackawanna Station Hotel Scranton, responded to this review

We are very proud to be a 100% Smoke Free Hotel. Our nonsmoking policy includes all areas of the hotel, all guest rooms, and even to our staff. Occasionally we do receive a disrespectful guest, and I do apologize that affected your stay. We have scheduled the appropriate staff for full re-training; thank you for making us aware. We are... More 

Scranton, Pennsylvania, United States
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 29, 2015 via mobile

The room was great clean, pretty, comfortable. When the t.v. went out the front desk told me it was because it was raining. Later I was able to get about 6 channels. There was no porter in the morning. They overbooked the airport van and wanted to get me a cab. Then the driver rearranged some seating & squeezed me... More 

Helpful?
1 Thank Debbie S
Colebrook, NH
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 28, 2015

Passing through this trip but spent a Thanksgiving weekend here about 10 years ago. Greatly enjoyed both experiences. I'm a train lover so the ambiance of this old station comes through to me. The staff was very friendly and helpful. The bar and restaurant were pleasant and the food was outstanding. Would go out of my way to stay at... More 

Helpful?
Thank duffyd_sixigma
Charlotte, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 26, 2015

Extremely poor employee communication during the reservation and check in process. Spent 2 hours on the phone with 6 different people because the hotel could not find my reservation even tho I had confirmations. The hotel had separate reservations for each night I was there which would have led to us changing rooms each night we were there if I... More 

Review collected in partnership with Radisson Hotels

Helpful?
Thank Michael F
MBK_GM, General Manager at Radisson Lackawanna Station Hotel Scranton, responded to this review

Thank you for your review as we are very proud of our extensive renovations we are undergoing and of our staff that strives for excellence. We certainly do apologize for the inconsiderate neighboring guest that knocked on your door while security was present with him. Due to his actions he was immediately removed from the Hotel. I understand your frustration,... More 

Travelers are raving about these Scranton hotels

Richmond, Virginia
Level Contributor
82 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed October 26, 2015

Convenient location (can walk to several restaurants) and parking is sufficient if not ample. The building is grand and has retained many lovely features, including the Tiffany glass ceiling, marble work, and mosiac. It has plenty of charm and is a lovely place to sit and have a drink or a meal. However, it could use some refurbishing. There were... More 

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Thank nocares67
Beeville
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 21, 2015 via mobile

Awesome building, former train station , fantastic Carmen's restaurant ! Unbelievable breakfast and dinner. 5***** Rooms need to be updated AND soundproofed! Essences of years gone by in the architecture of this magnificent old building! Noise from street and sirens add to being in the heart of the city!

Helpful?
Thank afanofCIprissina
Ocala, Florida
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 20, 2015

From the moment of arrival guests are treated to the grandeur of a by-gone era. The vaulted stained glass ceiling, elaborate chandeliers, frieze of scenes from the train route, and marble walls are an experience in themselves. Guest rooms are immaculately clean and contain modern amenities, wonderfully comfortable beds, and luxury linens. Staff members cheerfully fill guests every need. The... More 

Review collected in partnership with Radisson Hotels

Helpful?
Thank Jan6875
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
Beautifully restored former D.L.& W rail station. Designed by Kenneth Murchison and dedicated by President Truesdale in 1908, this neo-classical French Renaissance structure is the gem of Scranton boasting 146 renovated guest rooms along with Carmen's 2.0 Restaurant, Trax Bar & Grille, and elegantly appointed modern Banquet and Event space. We also offer freshly brewed coffee along with 10 wines by-the-glass, specialty Italian desserts, and pastries in our Station Cafe located in the Grand Lobby. Our distinctively professional and qualified staff proudly offer a 24-hour Fitness Center, 24-hour Business Center, 24-Hour Security, Free in-room high speed wireless, and complimentary airport shuttle to/from Scranton/Wilkes Barre International Airport. ... more   less 

Additional Information about Radisson Lackawanna Station Hotel Scranton

Address: 700 Lackawanna Ave, Scranton, PA 18503-1705
Location: United States > Pennsylvania > Scranton
Price Range: $94 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Radisson Lackawanna Station Hotel Scranton 3.5*
Number of rooms: 146
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Also Known As:
Radisson Scranton
Scranton Radisson
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