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Radisson Lackawanna Station Hotel Scranton

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700 Lackawanna Avenue, Scranton, PA 18503
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773 Reviews from our TripAdvisor Community

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Showing 771: English reviews
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

The WORST experience ever. Hair in bath that was NOT ours. Sheets were questionable and the WORST service ever. Our shuttle was missing a mirror. Lots of people who stayed were complaining and considering leaving early.bi should have listened and read reviews before choosing!!

Thank Tony917us
Katie C, Front Office Manager at Radisson Lackawanna Station Hotel Scranton, responded to this review

Thank you for taking the time to review your stay with us on TripAdvisor! I am so sorry to read that you were dissatisfied with your accommodations while you were here with us. Cleanliness is very important to us and we take it very seriously. We will be sure to address this internally and ensure that it does not happen... More 

Level Contributor
178 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Converted rail station, very well decorated and charming. Room was a little bizarre in that the bed seemed too big for the room. There was barely room to open and close the door, you could not roll a suitcase between the dresser and the bed. Dresser was a cabinet whose doors were not able to be opened full because of... More 

Thank TSExpert
Medina, Ohio
Level Contributor
124 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed 1 week ago

I have never stayed at a Radisson Hotel or in a train station before and I crossed both off that list. This a beautiful historic building. I wouldn't describe it as grand, but it is adequately kept. The crown jewel of course is the lobby. You can eat in the lobby at the restaurant and enjoy some very well prepared... More 

Thank watchyoursix
ft. lauderdale, florida
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

Overall, a very comfortable stay. Bed was comfortable and the upgrades were nicely appointed. The lobby looked very historic, but also had all the amenities - food and drink - of a more contemporary hotel. The staff was very nice and accommodating. We would definitely stay again.

Thank poodletude
Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

We stayed in this hotel in late June 2016. The staff were all friendly and helpful, but we noticed right away that our room did not have the furnishings typically available, even in an economy hotel. We had one waste basket for the entire unit. The bath tub was dirty; we could wipe the grime off with our fingers. The... More 

1 Thank bbluhm
MBK_GM, General Manager at Radisson Lackawanna Station Hotel Scranton, responded to this review

Thank you for your feedback, Mr Bluhm, and I enjoyed our conversation. We are all very excited about the extensive renovations we have been conducting for the past year as we truly enjoy fully restoring this magnificent structure. While all of the hard work has been accomplished with new floors, flooring, walls, wallcoverings, oversized headboard installation and many other wonderful... More 

Travelers are raving about these Scranton hotels

Chalfont, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed at the Radison for an event in Scranton and it was perfect. Location is convenient to the area attractions, many locations are within walking distance. Jenna, Danielle, and Katie at the front desk we just so nice and made our stay very enjoyable. Hotel is pet friendly and this is a huge plus for us. Will 100% go again.

Review collected in partnership with Radisson Hotels

Thank Mark J
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a nice hotel, in what was once Scranton's central train station, now fully renovated. There is a huge central atrium, and marble everywhere, overall a very interesting and historic place. One end of the central area is devoted to the breakfast area, and the food was excellent. I believe there's a lounge at the other end, though I... More 

Thank Gary B
Questions? Get answers from hotel staff and past guests. Ask a question

153 photos of this hotel

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Dining (10)
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Dining (15)
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Hotel & Grounds (12)
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Meeting Rooms
  • Banquet Room
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
Beautifully restored former D.L.& W rail station. Designed by Kenneth Murchison and dedicated by President Truesdale in 1908, this neo-classical French Renaissance structure is the gem of Scranton boasting 146 renovated guest rooms along with Carmen's 2.0 Restaurant, Trax Bar & Grille, and elegantly appointed modern Banquet and Event space. We also offer freshly brewed coffee along with 10 wines by-the-glass, specialty Italian desserts, and pastries in our Station Cafe located in the Grand Lobby. Our distinctively professional and qualified staff proudly offer a 24-hour Fitness Center, 24-hour Business Center, 24-Hour Security, Free in-room high speed wireless, and complimentary airport shuttle to/from Scranton/Wilkes Barre International Airport. ... more   less 

Additional Information about Radisson Lackawanna Station Hotel Scranton

Address: 700 Lackawanna Avenue, Scranton, PA 18503
Location: United States > Pennsylvania > Scranton
Price Range: $106 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Radisson Lackawanna Station Hotel Scranton 3.5*
Number of rooms: 146
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Also Known As:
Radisson Scranton
Scranton Radisson
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