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Room & Suite (50)
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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Scranton & Conference Center
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#1 of 10 hotels in Scranton
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Gold level
The Hilton Scranton is located in downtown Scranton Pennsylvania. The Hilton offers 193 guest rooms and suites with on-site dining options in Casey's Corner, PJ's Pub and the Electric City Cafe which proudly brews Starbuck's coffee. The hotel features a beautiful 50' lap pool, a whirlpool and a 24 hour exercise room. The conference center has a varitety of meeting rooms including a grand ballroom accommodating up to 500 guests.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Skiing
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Parking garage
Wifi
Hot tub
Indoor pool
Heated pool
Restaurant
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Vending machine
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English
Location
Full view
93Great for walkers
Grade: 93 out of 100
56Restaurantswithin 0.3 miles
27Attractionswithin 0.3 miles
Contact
100 Adams Ave, Scranton, PA 18503-1826
Getting there
Rental CarsSee all Scranton rental cars
1,267Reviews16Q+A90Room tips
Reviews
Traveler rating
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Popular mentions
I don’t live in Pennsylvania so this was an out there trip for me. About five hours one way. I brought a pillow with me that I’ve had since I was born and realized after I got home that I had left it at the hotel. I called several times throughout the day/night, probably annoying them to no end and everyone was super sweet and sympathetic about the situation even though to a person looking in it doesn’t seem like a huge deal. They helped me to track down my pillow and assured me they’d help get it back to me and they shipped it right to my house, being extremely nice and sweet the whole time I was bothering them. They made me feel a lot better about the situation and I’m sure many other hotels would have just thrown it away when they cleaned the room. I am extremely grateful to the head of housekeeping and anyone else who helped me. And not to mention the service while we were there was great too! The man at the front desk showed me all of the best places to go in Scranton. It was a great trip and even in annoying situations I can see that they are kind the whole way!…
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Date of stay: October 2020Trip type: Traveled with friends
Helpful
Hotel's Favorite
I give this hotel 5 stars as someone who stays in mid-level hotels regularly. For a mid-range Hilton in a smaller town - it deserves all 5 stars! LOBBY/STAFF: the lobby/front desk/restaurant/coffee area is super clean and nice - but more importantly, the staff were extremely helpful and caring. The shuttle service is good, and when I had to change plans and go to the airport last minute (but the shuttle driver had already left) - they recognized that I was in a hurry and got me a cab. FOOD: The breakfast is really really good. Custom, made to order omelettes are a must-try. I did not try the restaurant or bar but they do exist in the lobby and it looks like a pretty nice spot to hang out! AMENITIES: The pool looks okay (did not go in), and the gym was great! Has everything you need and even a few extras (for a hotel gym): dumbbells, cardio machines, bench, cable machine, stability ball... and if I remember correctly even medicine balls as well. It's also pretty spacious in there. Lots of mats and room to move around. ROOMS: Rooms were clean, and fairly up to date. What you'd expect from a run-of-the-mill Hilton. No complaints!…
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Date of stay: February 2020Trip type: Traveled on business
Rooms
Cleanliness
Service
Helpful
Checked into hotel and room reservation was given to other, forced to take a smaller lower grade room. After going to room found out there was a corn hole tournament on second floor with large crowds of people with no mask wondering around halls and open hotel area. Hotel management stated that they could not deal with the mask rules and the group was too large to police. Regardless of how well they clean the room, the exposure opportunity in the hotel was extremely high. Would recommend staying somewhere else, where they care about the health in the whole hotel, not just your room.
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Date of stay: November 2020
Value
Location
Service
Helpful
Stayed here previously, good one night visit but in morning wanted to get two coffee at Starbucks in lobby before long ride home.No one behind the counter but a woman’s pocketbook or bag was sitting out in view behind counter. Waited 5 minutes, no one shows. Go to front Hilton desk, asked employee if Starbucks person would be there. Told she probably went to back. 5 minutes later still no clerk. Asked Hilton person again, says nothing but heads back to rear area, I’m thinking she’s going to get her. 5 minutes later, no clerk, ask same Hilton employee again where is Starbucks person? Her reply was now “I don’t know”. we leave after telling her this is ridiculous. Now, I realize this was not a huge deal but if area is open make sure someone is there and Hilton should ensure that normal service is provided. And tell missing clerk not to leave her stuff sitting out.…
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Date of stay: October 2020
Rooms
Service
Sleep Quality
Helpful
With COVID on the prowl, we opted to travel close and go on vacation in PA. So we decided to go to Scranton and use the Hilton as our home base. When entering the lobby, it was nice and clean and had a sanitizing station. Check in was quick and easy and Paul was very friendly. We went up to our room - via the elevator which seemed dirty and sticky. Also out of 2 elevators, only one was functioning throughout our stay. The hall was nice and clean and all cleaned rooms are sealed with a sticker. When we entered our room, it seemed nice, renovated and fresh looking. When I entered the bathroom and wanted to shower I discovered hairs from the previous occupant still stuck to the wall. I didn't feel very assured of the cleaning job housekeeping did sanitizing the room, considering they didn't even clean the bathtub. The water stream in the shower was pretty weak (despite using the standard speakman shower head) and drainage was poor. In addition we discover the safe was locked open. I went down to complain and spoke to Paul again who was very apologetic and even offered to move us to another room. I decided since it was just a clean up - to have the room serviced again. A couple of hours later when we came back to the room we found nothing was done. I spoke to Paul again, who assured me again it would be addressed immediately. Unfortunately 2 hours later it was still unresolved. We decided to go to sleep and address it the next day. Around an hour later we started smelling the funky smell of pot coming from a room next to us. That was disgusting. The next day I spoke to Tyler. He was very apologetic and suggested we move to another floor. He went the extra mile and gave me a few options and came with me to make sure the new room was OK. Once we moved, the rest of the stay was pretty good, except for another issue with housekeeping. At these times, both the pool and gym were open with some limitations. Breakfast is not served at the restaurant, but a few pre packaged items are provided free of charge to all guests, which is a nice gesture. So to sum it up: 1. The hotel is nicely furnished and the rooms, halls and lobby are nice. Elevator needs urgent attention. 2. Housekeeping is sub-standard and failed multiple times during our stay. 3. Front office is outstanding and very eager to get things right. 4. Despite covid he amenities are available and both the gym and pool are nice. 5. The parking is not directly connected to the hotel, which isn’t very convenient. Bottom line - if I’m again in Scranton I would be happy to stay here again with hopefully a better housekeeping performance. …
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Date of stay: September 2020Trip type: Traveled as a couple
1 Helpful vote
Helpful
PRICE RANGE
$101 - $267 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton scranton hotel scranton, hilton scranton and conference center
LOCATION
United StatesPennsylvaniaScranton
NUMBER OF ROOMS
193
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Claim Your Listing Frequently Asked Questions about Hilton Scranton & Conference Center
Which popular attractions are close to Hilton Scranton & Conference Center?
Nearby attractions include Noteology (0.2 miles), Electric City Escape (0.2 miles), and Electric City Aquarium & Reptile Den (0.3 miles).
What are some of the property amenities at Hilton Scranton & Conference Center?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hilton Scranton & Conference Center?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Scranton & Conference Center?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at Hilton Scranton & Conference Center?
Yes, a parking garage and paid public parking nearby are available to guests.
What are some restaurants close to Hilton Scranton & Conference Center?
Conveniently located restaurants include Backyard Ale House, Abe's Kosher Delicatessen, and Thai Rak Thai Restaurant.
Are there opportunities to exercise at Hilton Scranton & Conference Center?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Hilton Scranton & Conference Center have an airport shuttle?
Yes, Hilton Scranton & Conference Center offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Hilton Scranton & Conference Center located near the city center?
Yes, it is 0.3 miles away from the center of Scranton.
Are any cleaning services offered at Hilton Scranton & Conference Center?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Scranton & Conference Center?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.