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Fairfield Inn Scranton

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Fairfield Inn Scranton
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212 Reviews from our TripAdvisor Community

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Showing 211: English reviews
Washington DC, District of Columbia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 1, 2014

Stayed for only one night at the Fairfield Inn in Scranton. The hotel was nice, quiet and clean. I did not partake in the free breakfast, but went down for coffee and it looked pretty good (for free). Only downside was that the hallway on the third floor smelled very smoky. It's a non-smoking hotel, but it looks like there... More 

Helpful?
1 Thank Susan H
Chelsea C, Manager at Fairfield Inn Scranton, responded to this review

Thank you for taking the time to review our hotel and post some pictures! We are glad that you enjoyed your stay with us and appreciate you letting us know about the smokey smell you experienced. We are a 100% non-smoking and do have to charge a fee for any guest who decides to smoke in their room. Thank you... More 

Commack, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 27, 2014

This hotel was very nice hotel and the staff was very helpful. Very clean and a good value for the money. The free breakfast had a good selection. The pool and exercise room were in good shape. The room was clean and no major problems occurred.

Helpful?
1 Thank djsfolks1
Chelsea C, Manager at Fairfield Inn Scranton, responded to this review

Thank you for taking the time to review our hotel! We are happy to hear that you found our staff friendly and helpful, our hotel clean, and enjoyed our breakfast and pool! We look forward to accommodating you the next time you visit Northeastern PA! More 

New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 25, 2014

Conveniently located, good price, clean hotel, decent breakfast (good orange juice! good coffee!), lovely pool, nicely appointed room, free wifi, friendly helpful staff, HUGE all-you-can-eat buffet restaurant right close by. Beautiful drive to the hotel from NYC and from the hotel to our daughter's camp. Yes, you have to pull open the front door - it is not automatic. That... More 

Helpful?
1 Thank NBN174
Chelsea C, Manager at Fairfield Inn Scranton, responded to this review

Thank you for taking the time to review our hotel! We are happy that you enjoyed your stay with us while visiting your daughters camp! We appreciate your loyalty to Marriott and hope that we will have the opportunity to accommodate you the next time you visit Scranton! More 

Emmitsburg, Md
Level Contributor
145 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
3 of 5 stars Reviewed August 18, 2014

One expects the usual problem with signage, particularly at night. That happens at many venues. The real problem was the front door- heavy and unwieldy. How could you ever yank it open it with several pieces of luggage? The desk clerk was fine as was the room. I'd note the excellent mattress. The sink seemed crafted of fairly flimsy plastic,... More 

Helpful?
2 Thank Michael R
Lois G, General Manager at Fairfield Inn Scranton, responded to this review

Thank you very much for the time you took to review our hotel. The front door is a bit of a problem and will be looked into. I am glad you found the staff and bed to your satisfaction. We greatly appreciate you rbusiness with our property and hope that if you are in the area you will give us... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 12, 2014

We have stayed at this hotel now for half a dozen times and each time appreciate the friendliness of the staff, the comfortable, clean rooms and convenience of the location. The breakfast is clean and adequate for our needs, (hot stuff hot, cold stuff cold), and delicious.The staff quick to clear away when we were done eating and enjoying the... More 

Helpful?
1 Thank Jeanne R
Chelsea C, Manager at Fairfield Inn Scranton, responded to this review

Thank you for taking the time to review our hotel and for your loyalty to the Scranton Fairfield Inn by Marriott! We sincerely appreciate you choosing to stay with us and are glad that you find our accommodations comfortable, our breakfast fulfilling, and our staff friendly! We appreciate you letting us know your suggestions and will make sure that towels... More 

Dover
Level Contributor
234 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 stars Reviewed August 3, 2014

This was our second visit to this hotel. We arrived late in the morning expecting a room. Unfortunately due to a NASCAR event no rooms were ready, but the wait of 15 minutes was fine. The hotel clerk even prepared two gift bags for my wife and I as a result of the wait, which was a very nice touch.... More 

Helpful?
1 Thank ronDover
Chelsea C, Manager at Fairfield Inn Scranton, responded to this review

Thank you for taking the time to review our hotel! We sincerely appreciate your feedback and are grateful for your loyalty to our hotel! We look forward to seeing you next time! More 

Washington DC, District of Columbia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed July 30, 2014

My first impression pulling up to this Fairfield Inn was "it's small". There was no sliding door upon entry which is difficult when you are juggling 4 suitcases plus other things, and one of you has to hold the door open. I haven't been to a hotel without a sliding door in I don't know how long. And it's not... More 

Helpful?
1 Thank eastwestmom
Lois G, General Manager at Fairfield Inn Scranton, responded to this review

Thank you very much for the time you took to review our hotel. Any and all feedback is greatly appreciated. We do apologize that your stay was not satisfactory. I would like you to know that the items that are within our control have been addressed (i.e. staff service). Unfortunately, some of the other items can not be fixed immediately.... More 

Baltimore, Maryland
Level Contributor
169 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
3 of 5 stars Reviewed July 22, 2014 via mobile

As other reviewers mention, this place has a very competitive rate, but when I see Marriott I expect more than what I got. I travel regularly for work, and I've come to review hotels fairly liberally and always consider my review fair when it isn't positive. The staff is very friendly! The hotel is conveniently located. Parking was great. The... More 

Helpful?
2 Thank SedoneStars
Lois G, General Manager at Fairfield Inn Scranton, responded to this review

Thank you very much for your review. We greatly appreciate any and all feedback we can get. I am glad that you found our staff to be accomodating. I do apologize for the cleanliness and mechanical issues you experienced. I have brought the issues to the attention of my housekeeping and engineering staff. As mentioned, we do appreciate the feedback... More 

Lancaster County, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 22, 2014

We spent two nights at the Scranton Fairfield while visiting family in the area. Our room was clean and comfortable, and it included a mini-fridge and microwave which are always nice to have when traveling. Staff was very friendly and accommodating. Breakfast included a nice variety of hot and cold items, including fresh fruit. It was a very pleasant experience.

Helpful?
1 Thank Janet L
Lois G, General Manager at Fairfield Inn Scranton, responded to this review

Thank you so much for the time you took to review our hotel. We greatly appreciate any and all feedback. I am glad you enjoyed your stay with us. We hope that if you are in the area again to visit your family you to decide to stay with us again. Thank you for your business! More 

Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 21, 2014

We stayed one night and enjoyed the stay. The pool was great, the breakfast had a great variety. We needed extra towels and had no problem getting them. We also got a roll-away, which was found to be uncomfortable. We managed with placing the pillows on the mattress to make it more tolerable. Aside from that, we had no complaints.... More 

Helpful?
1 Thank threemstotravel
Lois G, General Manager at Fairfield Inn Scranton, responded to this review

Thank you so much for taking the time to review our hotel. We are glad that you enjoyed your stay here. I would like to apologize about the comfort level of the rollaway. We will be happy to welcome you back next time you are in the Scranton area. Thank you for your business with our property. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Scranton Fairfield Inn by Marriott welcomes you with excellent amenities and always-friendly service with a smile. We're conveniently located, within miles of major highways and over 50 restaurants, shops, and other attractions. Business travelers have made us one of the go-to hotels in the Scranton, PA area for our close proximity to the Oil and Gas region, major healthcare facilities such as CHS, Alliance Global, TMG, Geisinger and other major companies! Likewise, leisure guests love to stay at Scranton Fairfield Inn for a convenient rest near popular attractions: NBC's "The Office" Tour, Viewmont Mall, Steamtown National Historic Site and Mohegan Sun Casino. When you're ready to relax, do so in our spacious rooms complete with luxury bedding, free Wi-Fi and premium Satellite channels on 32" flat screen TVs. Start each morning with our newly expanded free hot breakfast, now featuring scrambled eggs, sausage, fresh fruit, Dannon yogurt and more. You'll also enjoy an indoor pool. ... more   less 

Additional Information about Fairfield Inn Scranton

Address: 949 Viewmont Dr, Scranton, PA 18519-1663
Location: United States > Pennsylvania > Scranton
Price Range: $99 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Scranton 2.5*
Number of rooms: 81
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Also Known As:
Scranton Fairfield Hotel Dickson City
Fairfield Dickson City
Fairfield Inn Dickson City
Scranton Fairfield Inn
Dickson City Fairfield Inn
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