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Residence Inn Scranton

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Residence Inn Scranton
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132 Reviews from our TripAdvisor Community

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Showing 130: English reviews
Providence, Rhode Island
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We have been coming to this hotel for several years and as a loyal Marriott Platinum member it pains me to write the following review, but barring a major renovation we will never stay here again. It is unfortunate because the staff, especially the front desk, goes out of their way to be accommodating but this trip confirms we are... More 

Helpful?
1 Thank Shawn K
Amanda E, General Manager at Residence Inn Scranton, responded to this review

Dear Shawn K, As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay and have n a plan to correct the issues you noted. Thank you for recognizing that we have such a caring team, we certainly go above and beyond to provide service so... More 

Stillwater, Oklahoma
Level Contributor
86 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I love this place! I would stay here again. My room was clean and spacious. All my appliances and gadgets worked. The wifi worked. The staff was friendly. The breakfast had a large variety of hot and cold food. They also offer evening gatherings during the week that have finger food. There is an indoor pool, but I dd not... More 

Helpful?
Thank EEKlectic
Amanda E, General Manager at Residence Inn Scranton, responded to this review

Dear EEKlectic, We are so happy you loved our hotel, and are happy you were able to have a good nights sleep. We hope to welcome you back in the future and again thank you for staying with us! More 

Hastings
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We almost drove past the hotel as although there is a massive sign on the road, it doesn't say which turning to take. Fortunately, my guess paid off but it might be helpful to have a couple of arrows pointing you in the right direction. The staff that greeted us were friendly. We had a room on the ground floor,... More 

Helpful?
Thank Luckycharm83
Amanda E, General Manager at Residence Inn Scranton, responded to this review

Dear Luckycharm83, Thank you for your review! We are delighted that you enjoyed your stay with us and found us to be a good value. We hope to welcome you back in the future. More 

palm beach
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 9, 2016 via mobile

They treat you like you want to be treated. Always putting the guest first. Rooms have everything you need. Good free breakfast, and weekday evening's get togethers. We always stay here. Our grandkids have a blast in the pool. Near lits of shopping and restaurants.

Helpful?
Thank SueNov2010
Amanda E, General Manager at Residence Inn Scranton, responded to this review

Dear SueNov2010, Thank you for your kind review. At our property we live by the moto :" Remember to Take care of each other and our Guests" We are a family and want everyone to feel that they are part of our family when staying at the Residence Inn Scranton. More 

Washington DC, District of Columbia
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 28, 2016

This was a 1-nighter as we were traveling through PA. Close to the Interstate and adjacent to a nice mall (with plenty of shopping and restaurants). Clean and comfortable, with a very good (free) breakfast. The staff was extremely helpful. Jessica at the front desk went out of her way to help us locate exactly what we were looking for... More 

Helpful?
1 Thank ASeasonedTraveler060
Amanda E, General Manager at Residence Inn Scranton, responded to this review

Dear ASeasonedTraveler060, Thank you for your kind review. We are so pleased you enjoyed your stay with us and that Jessica was able to help you with area information. We hope to welcome you back in the future! More 

Level Contributor
64 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 14, 2016

An easy to find close to enough to the highway for navigation without the noise. the staff is friendly and the accommodations are adequate for a stay. Give it a try when you need a spot to stay in Scranton,PA!

Helpful?
Thank cgregory613
Amanda E, General Manager at Residence Inn Scranton, responded to this review

Dear cgregory613, Thank you for taking the time to review the Scranton Residence Inn, our friendly staff hopes to welcome you back if your travel bring you back to the Scranton area. More 

Level Contributor
80 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed June 12, 2016 via mobile

Our room was very nice and comfortable. The rate was quite reasonable and the room was comfortable and fairly large, nice to relax after a long day of driving. I would definitely stay here again. I did not try the breakfast or any of the other amenities.

Helpful?
Thank trcastor01
Amanda E, General Manager at Residence Inn Scranton, responded to this review

Dear trcastor01, Thank you for your review of our hotel, we are delighted you had a comfortable stay as we want all of our guests to feel they are at a home away from home. More 

1 review
5 of 5 stars Reviewed June 10, 2016

Stayed at the property while traveling to Maine. We chose to stay here to make the drive to Cooperstown easier in the AM. It is in a great location and very dog friendly. When checking in they offered a list of local restaurants with brief descriptions. Check-In was a breeze and the suite was spacious. It has everything we needed.... More 

Helpful?
Thank John M
Amanda E, General Manager at Residence Inn Scranton, responded to this review

Dear John M, Thank you for taking the time to write about The Scranton Residence Inn we are so happy you chose our location while passing through and hope to welcome you and your"furry" family back in the future. More 

Seminole, Florida
Level Contributor
188 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed May 28, 2016 via mobile

Really enjoyed the large rooms which were very comfortable. The room phone did not work but the free WiFi was very good and powerful. Very friendly staff served all guests apple pie for Memorial Day weekend. The breakfast buffet was great with hot entrees and great oatmeal.really enjoyed our stay. We will stay here again when we visit the area.

Helpful?
1 Thank jekcpa
Amanda E, General Manager at Residence Inn Scranton, responded to this review

Dear Jekcpa, Thank you for your kind word regarding your stay at the Scranton Residence Inn by Marriott. We are so happy you got to enjoy our breakfast buffet and apple pie! We look forward to welcoming you back! More 

Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed May 15, 2016 via mobile

Came here for my birthday weekend for a mini get away, one night from the 14th to Sunday the 15th noon. First walking in very beautiful great customer service. We were given room 127 which is the room with the King size bed(the bed is beyond comfortable did not want to get off the bed) Everything was clean. I didn't... More 

Helpful?
Thank ShareemaL
Amanda E, General Manager at Residence Inn Scranton, responded to this review

Dear ShareemaL, Thank you choosing to spend your Birthday weekend with us we are so happy you a wonderful nights sleep and enjoyed your room, we all need those weekends! We look forward to welcoming you back in the future! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Discover award-winning service and convenience at the favorite extended stay hotel- the Scranton Residence Inn! Our superior location is only a few miles from major highways and over 50 restaurants, shops and entertainment destinations. In addition, our hotel is in the heart of Northeastern PA's Oil and Gas region and only minutes from many healthcare facilities including CHS, Geisinger, TMG, and Allied. You'll feel right at home with complimentary perks that include daily hot American breakfast buffet and a social hour three nights a week featuring light fare with beer and wine. Guests enjoy access to our 24-hour fitness and business centers, indoor pool, and grocery shopping service. Our spacious suites feature fully equipped kitchens and free Wi-Fi. We're pet friendly, too! Are you a frequent Marriott guest? Take advantage of the exclusive Marriott Rewards Program. Whether traveling for work or play, make the smart choice of extended-stay hotels in Scranton, PA - Residence Inn by Marriott Scranton. ... more   less 

Additional Information about Residence Inn Scranton

Address: 947 Viewmont Dr, Scranton, PA 18519-1663
Location: United States > Pennsylvania > Scranton
Price Range: $138 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Scranton 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Residence Inn Scranton Hotel Scranton
Residence Inn Dickson City
Dickson City Residence Inn
Scranton Residence Inn
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