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Comfort Suites

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342 Reviews from our TripAdvisor Community

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Showing 341: English reviews
Atlanta, Georgia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I do 100 percent travel, so when I say this I know what I'm talking about. Let's start with the front desk. Unfriendly, no smiles, including the General Manager, who didn't to also want to wait on me several times. My room bath room toliet was filthy, not just dirty. I had to tell them twice too clean it. The... More 

Helpful?
1 Thank SaintMichael69
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

The staff is really friendly and helpful. The room was for the most part clean. There was a spider web on the headboard to the curtains and a few little stains on the wall. Plus, the lock to the bathroom is missing. Other than these small issues the room was clean and the bed was comfortable. If in this area... More 

Helpful?
Thank Janb4bsb
allen, tx
Level Contributor
44 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

my sons an I stayed here on the way to Cooperstown. It was very comfortable and enjoyable stay. the room was large with 2 beds and a fold out couch. so each of the 3 of us had our own bed. We will stay here again when in the area.

Helpful?
Thank sassydogAllen_Tx
2 reviews
5 of 5 stars Reviewed 1 week ago

Clean room and bath. Clean facility all around. Close to a restaurant (across the parking lot). Pretty location with great access. VERY helpful staff, AM and PM. Worth the stay and would stay again. Restaurant was good! It also had a little convenience store in the lobby, candy, crackers, milk, soda, cookies, jerky that sort of stuff. I hear the... More 

Helpful?
Thank larry p
Dan E, General Manager at Comfort Suites, responded to this review

Thank you Larry. We're so glad you enjoyed your recent stay with us and hope you'll return soon. We appreciate your comments very much. Sincerely, Dan Edwards General Manager More 

Boulder, Colorado
1 of 5 stars Reviewed 1 week ago

Literally worst hotel experience I've ever had. Evidently they have some kind of arrangement where the Comfort Inn has shuttles to a concert venue. Beginning at 3:15 am, the halls were flooded with people going up and down the halls, partying in various rooms, carrying on all night. It was hell. I called the front desk and they asked the... More 

Helpful?
Thank eor180
Level Contributor
5 reviews
2 of 5 stars Reviewed 1 week ago

We stayed at the Hampton inn on the way north, fabulous experience. Didn't pay attention when booking our return trip and booked comfort inn. Our room was dirty. It looked like someone had been laying on one of the beds, plastic spoon on the floor, windowsill hadn't been wiped. Bed dipped in the middle.NOT IMPRESSED.

Helpful?
Thank Jerry D
Dan E, General Manager at Comfort Suites, responded to this review

Dear Jerry, Please accept my apology for the issues that you mentioned regarding your stay with us. Please know that this is not normal for us and hope that you'll try us again sometime in the future. We use all comments from guests to make improvements and your comments will certainly be addressed with our staff. Sincerely, Dan Edwards General... More 

Boston, Massachusetts
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

My family stayed at this motel during the first weekend in March to visit a relative who lives nearby. This motel is located on a feeder road running parallel to the Insterstate and is also next to another motel. We booked a 2-bedroom suite and were given a unit on the second floor. The suite was clean and the accommodations... More 

Helpful?
Thank Robert F
Dan E, General Manager at Comfort Suites, responded to this review

Thank you Robert. I'm so glad to hear how much you enjoyed your recent stay with us and appreciate that you took the time to let us know. I hope that you enjoyed visiting with family and hope you had some time to visit some of our area attractions while you were here. We hope we'll see you again soon.... More 

Poughkeepsie, New York
Level Contributor
149 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were planning on attending a concert at Montage Mountain and booked this hotel because it was on the same road. We were most delighted with our choice. Although we did have difficulty finding it at first, once we found it, we realized that it is so close to so many things in the area. There is a large shopping... More 

Helpful?
Thank Noreen M
Dan E, General Manager at Comfort Suites, responded to this review

Thanks Noreen. We're so glad you enjoyed your recent stay with us and appreciate that you took the time to let us know. We hope you enjoyed the concert and look forward to seeing you again soon. Sincerely, Dan Edwards General Manager More 

Ottawa, Canada
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a relatively new hotel, and so are the decor and furniture. We stayed one night and our room was clean and comfortable. We were in the area to see a baseball game at PNC Field, and this hotel was conveniently located (perhaps a five minute drive, at most). The included breakfast had the basics, and the dining area... More 

Helpful?
Thank Kathlyn B
Dan E, General Manager at Comfort Suites, responded to this review

Thank you for letting us know how much you enjoyed your recent stay with us. We hope you enjoyed the baseball game and suggest that you also visit some of our other summertime attractions that are close by. They include the Coal Mine tour, Steamtown National Historic Site, The Montage Water park and the Electric City Trolley Museum. We hope... More 

Blackburn Lancs
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Hotel is not by the side of a main road, so was quiet. Staff very welcoming and helpful with instructions on where to fin Walmart and Liquor store. Room was very clean and comfortableHot chocolate in a machine all day long! Breakfast was quite good and staff were constantly filling up on bread muffins etc. Would stay again.

Helpful?
Thank edgworth
Dan E, General Manager at Comfort Suites, responded to this review

I'm so happy to hear how much you enjoyed your stay with us. Our staff makes every effort to see that our guests are comfortable and we always enjoy hearing from guests like you that appreciate our efforts. We hope to see you again soon. Sincerely, Dan Edwards General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service

Additional Information about Comfort Suites

Address: 44 Montage Mountain Rd., Scranton, PA 18507
Location: United States > Pennsylvania > Scranton
Price Range: $96 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 100
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Also Known As:
Comfort Hotel Scranton
Comfort Suites Scranton
Scranton Comfort Suites
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