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Comfort Suites

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352 Reviews from our TripAdvisor Community

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Showing 348: English reviews
Trent Hills, ON
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed yesterday NEW

We upgraded to a suite. Very nice. This hotel has a terrific indoor pool, and is located close to a number of restaurants. Very nicely maintained place. Very nice furnishings in the room. I'd love to stay here again.

Helpful?
Thank Bradford M
Montgomery Village, Maryland
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

We frequently stay at Comfort Suites. On a trip to Cooperstown NY we arrived at this CS about 4 PM and were given room 337. Should have asked for a different room. It's next to the laundry drop which modifies the Room 337 bathroom so you can't take a shower with out closing the door or use the toilet. The... More 

Helpful?
Thank Alan N
Dan E, General Manager at Comfort Suites, responded to this review

Thank you for letting us know about your recent visit. I apologize that we were unable to meet your expectations. I will use the information you have provided to create a more enjoyable experience for all of our future guests. I hope you will decide to stay with us in the future, so we may provide you with an outstanding... More 

Boston, Massachusetts
Level Contributor
46 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Great way to start a 21 road trip to Colorado and back. The hotel and room very clean, king bed was comfortable, free hot breakfast was standard hotel type but breakfast area was very spacious. Had a kitchen suite that was very roomy, kitchen drain was a little slow and the bath room and vanity are little small. AC was... More 

Helpful?
Thank Jedd1017
Dan E, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to review your recent stay. I am so happy to hear that you enjoyed your visit. I'm glad a stop at our convenient location was a great way to kick off your trip. I appreciate your thorough feedback to your fellow travelers. I am thrilled to know you would stay again, and I hope... More 

Huntington, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

This is where we stay every time we go into Scranton to see family. Nice spacious rooms. Some of them have a kitchenette. All of the rooms have a refrigerator. Great breakfast in the mornings. Indoor pool and hot tub and a small gym off to the side. Great location right off the highway and close to Montage Mountain.

Helpful?
Thank Eridom3
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

once we arrived of course we are tired and just want to get to our room and relax. the front desk ms. kelsey helped us with our reservations and we proceeded to our room. we immediately turned right around and went back downstairs to the front desk to ask ms. kelsey why did she give us the wrong room? she... More 

Helpful?
1 Thank RITA G
Dan E, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to let us know how much you enjoyed your stay with us. I'll be sure to let Kelsey know how much you appreciated her help and hope to see you again soon. Sincerely, Dan Edwards General Manager More 

Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stopped going and coming at this welcoming motel on a trip to New England from Baltimore. The location just off I 83 is very convenient, and the staff couldn't be nicer. Rooms are clean and comfortable, with that extra space that the "suite" has to offer.

Helpful?
Thank MARY O
Dan E, General Manager at Comfort Suites, responded to this review

We're so glad that you enjoyed your first visit enough to come back a second time. We hope that you make us your regular stop when coming through our area. Thank you for taking the time to review our hotel. Sincerely, Dan Edwards General Manager More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

During my stay, I had the pleasure of dealing with an outstanding employee with the nickname Peanuts who was a wonderful ambassador for Comfort Suites in Scranton. While walking in the hallway, Peanuts greeted me with a warm welcome and inquired if there was anything that I needed. A day later, I saw her walking through the lobby area doing... More 

Helpful?
Thank Mike R
Dan E, General Manager at Comfort Suites, responded to this review

I know that Peanut is going to appreciate your comments very much. Her friendliness and personality are what the term hospitality means. Thank you for taking the time to let us know how much you enjoyed her guest service skills and we hope to see you again soon. Sincerely, Dan Edwards General Manager More 

Atlanta, Georgia
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 5 weeks ago

I do 100 percent travel, so when I say this I know what I'm talking about. Let's start with the front desk. Unfriendly, no smiles, including the General Manager, who didn't to also want to wait on me several times. My room bath room toliet was filthy, not just dirty. I had to tell them twice too clean it. The... More 

Helpful?
1 Thank SaintMichael69
Dan E, General Manager at Comfort Suites, responded to this review

I apologize for the issues that you raised in your review and have passed them along to our staff. As you can see by most of our other reviews that this in not the normal guest experience that we offer and if I personally made you feel unwelcome I can only offer my apology. Sincerely, Dan Edwards General Manager More 

Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed July 23, 2016 via mobile

The staff is really friendly and helpful. The room was for the most part clean. There was a spider web on the headboard to the curtains and a few little stains on the wall. Plus, the lock to the bathroom is missing. Other than these small issues the room was clean and the bed was comfortable. If in this area... More 

Helpful?
Thank Janb4bsb
Dan E, General Manager at Comfort Suites, responded to this review

Thank you for your nice comments regarding your stay with us. We appreciate that you took the time to let us know about your stay and we hope to see you again soon. Sincerely, Dan Edwards General Manager More 

allen, tx
Level Contributor
44 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 21, 2016

my sons an I stayed here on the way to Cooperstown. It was very comfortable and enjoyable stay. the room was large with 2 beds and a fold out couch. so each of the 3 of us had our own bed. We will stay here again when in the area.

Helpful?
Thank sassydogAllen_Tx
Dan E, General Manager at Comfort Suites, responded to this review

We're so glad to hear that you and your sons enjoyed your stay with us. We hope you had a good time in Cooperstown and we look forward to your next visit. Sincerely, Dan Edwards General Manager More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service

Additional Information about Comfort Suites

Address: 44 Montage Mountain Rd, Scranton, PA 18507-1753
Location: United States > Pennsylvania > Scranton
Price Range: $97 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 100
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Also Known As:
Comfort Hotel Scranton
Comfort Suites Scranton
Scranton Comfort Suites
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