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Sheraton Springfield Monarch Place Hotel

Traveler (223)
Room & Suite (82)
Dining (7)

About

#6 of 9 hotels in Springfield
Location
Cleanliness
Service
Value
Springfield, Massachusetts' largest hotel, Sheraton Springfield Monarch Place Hotel is conveniently located in the heart of the city just minutes away from several of Springfield's attractions including MGM Springfield.
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Property amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room service
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Sauna
Wheelchair access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Hotel links
Visit hotel website
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Location

Full view
100Great for walkers
Grade: 100 out of 100
57Restaurantswithin 0.3 miles
16Attractionswithin 0.3 miles
640Reviews
6Q+A
100Room tips
Traveler rating
  • 155
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  • 140
  • 82
  • 48
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Popular mentions
This hotel seems to be transitioning from Sheraton to Marriott. The bed was great and comfy. Room had space and was well appointed. Could have used a vacuum before I got there. Housekeeping wasn’t great; they ignored the sign on my door foregoing housekeeping, and then did not
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Response from Safari27365359565, General Manager at Sheraton Springfield Monarch Place Hotel
Responded 2 days ago
Dear Guest, Thank you for sharing your experience at the Sheraton Springfield Monarch Place Hotel. We strive each day to provide every guest with a memorable, exceptional experience and we are truly very sorry that we felt short in not more efficiently addressing the issues you encountered in your guestroom. My management team shares in your disappointment and has shared your comments with their teams. Again, thank you for taking the time to write your review. Without your valuable feedback we can not learn and grow.
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+1
This was our first time visiting Springfield we wanted a hotel within decent walking distance from MGM Casino so we found this to be the best choice. Parking was easy and is $18 per day, I thought that was kind of expensive but whatever anyway when you check in you get charged
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First the parking garage is terrible. The turn in is very narrow. It feels like our car would scratch the wall. The exit is better plenty of room to maneuver the car. There is only one elevator to the parking garage. The food made me sick. We attended a conference here. It's in
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We enjoyed a quiet night after a visit to the Basketball Hall of Fame. Front desk staff was very helpful and friendly as was our waitress at Picks restaurant where we had breakfast. The pool is large compared to other local hotels. The conference spaces seem large too though we
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5 star reviews from me are VERY rare. This hotel deserves it though!! We booked a 2 queen, high floor room, but the hotel upgraded us to the club level because of my loyalty. I highly recommend the club level, all the rooms have AMAZING glass showers, and the lounge (open 24/7)
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PRICE RANGE
$189 - $436 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton springfield at monarch place hotel springfieldsheraton monarch placespringfield sheraton
LOCATION
United StatesMassachusettsSpringfield
NUMBER OF ROOMS
325
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