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    Tower Square Hotel Springfield

    2 Boland Way, Springfield, MA 01115
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    10/1/2017 10/2/2017
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    $152$179
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    Traveler (89)
    Room & Suite (38)
    Pool & Beach (4)
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    Overview
    • Excellent22%
    • Very good42%
    • Average21%
    • Poor12%
    • Terrible3%
    Travelers talk about
    “room key” (18 reviews)
    Wifi
    Parking
    Breakfast Available
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness center
    Concierge
    Wheelchair access
    Business Center
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    3.5 Star Hotel
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    La Quinta Inn & Suites Springfield
    565 reviews
    #3 of 8 hotels in Springfield
     
    Hilton Garden Inn Springfield
    717 reviews
    #2 of 8 hotels in Springfield
     
    Hampton Inn West Springfield
    638 reviews
    #1 of 17 hotels in West Springfield
     
    Homewood Suites Holyoke-Springfield/North
    655 reviews
    #1 of 5 hotels in Holyoke
     
    Rooms
    Oct 1Oct 2
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (362)
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    1 - 5 of 357 reviews

    Reviewed 1 week ago

    1. Enter the hotel - it is old - it is clean, but it is dated. 2. Front Check in very friendly. 3. Elevators slow. 4. Room was clean but very dated. As a Platinum Marriott, they did not put me into a Club room...More

    Thank JeffHToronto
    Management response:Responded 1 week ago

    Thank you for staying with us and for providing your feedback. We appreciate your loyalty and your Platinum status. The name of the hotel was changed on August 1st and Marriott International will continue to run the operations until mid-December. During this time, our objective...More

    Reviewed 2 weeks ago

    Booking through Marriott means that I have a reasonable standard of quality and sad to say but I was disappointed with the room quality. This hotel certainly needs a makeover though I did find the staff helpful. I likely will not return.

    Thank MarkButt
    Response from Bill H, General Manager at Tower Square Hotel SpringfieldResponded 1 week ago

    Mark, Thank you for staying with us and sharing your feedback. Please accept my apologies for not meeting your expectations related to our room’s product. I appreciate your comments and the acknowledgement about the service provided by our team.

    Reviewed 3 weeks ago

    I thought I was reserving at the Marriott where I had stayed in the past, but the name has changed to Tower Square. It's still run as a Marriott, but I'm not sure for how long. It's still a nice place, though getting dated. Rooms...More

    Thank Andy V
    Response from Bill H, General Manager at Tower Square Hotel SpringfieldResponded 3 weeks ago

    Dear Andy, Thank you for staying with us and for providing your feedback regarding your stay. Please accept my apologies for the confusion with our name change. The Tower Square Hotel is listed on Marriott.com since Marriott International is managing the hotel for its ownership...More

    Reviewed 3 weeks ago via mobile

    I stay in this hotel every year for business. Staff is always exceedingly kind and helpful, though the owners don't make their job easy. In a nutshell, the hotel is shabby. It's in such need of a refresh, but it seems that they are weening...More

    Thank OnceMoreIBeatSunrise
    Response from Bill H, General Manager at Tower Square Hotel SpringfieldResponded 3 weeks ago

    Dear Traveler, Thank you for staying with us and for sharing your feedback regarding your stay. Please accept my apologies for not meeting your expectations related to technology and overall rooms product compared to other Marriott hotels you have visited. In addition, I thank you...More

    Reviewed August 16, 2017

    I was in Springfield, MA for a conference in August 2017, and stayed at Tower Square. The staff was helpful and friendly, and the room was beautiful, with a great view of the water, the bridge, and the city. My bed was the most comfortable...More

    Thank mechabot
    Response from Bill H, General Manager at Tower Square Hotel SpringfieldResponded 5 weeks ago

    Dear Traveler, Thank you for sharing your overall experience with us. I appreciate your positive comments regarding our staff, comfort of your bed and the amenities we offer. We look forward to your next visit.

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    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Airport Transportation
    • Concierge
    • Self-Serve Laundry
    • Breakfast Available
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    • Hot Tub
    Details
    • Price range
    • $186 - $304 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 262
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Expedia, Orbitz, Travelocity, Hotels.com, Booking.com, Cancelon, TripOnline SA and Hotwire so you can book your Tower Square Hotel Springfield reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Massachusetts >
    • Springfield
    • Also Known As
    • Marriott Springfield Hotel Springfield ,
    • Springfield Marriott
    Add Photo Photos
    Traveler (89)
    Room & Suite (38)
    Pool & Beach (4)
    Dining (3)
    Hotel & Grounds (63)
    Business Center & Event Rooms (3)
    Bathroom (1)
    Nearby
    Sponsored by:
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    .53 miles away
     
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    5.30 miles away
     
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Diane D
    June 15, 2016|
    AnswerShow all 4 answers
    Response from A J F | Reviewed this property |
    No pets allowed.
    1
    Vote
    Debbie A C
    January 7, 2015|
    AnswerShow all 6 answers
    Response from Bill H | Property representative |
    The Springfield Marriott is connected to a public parking garage with 1200 spots. The garage is run by a 3rd party and we do charge $17.00 per night per car with unlimited in and out privileges. This is a discounted... More
    0
    Votes
    Room Tips
    "Facing west over the river is a nice view, but can be noisy w/ highway and construction"
    Read review
    "I sayed on the 11th floor. Numbers were in the 1120s. Great view."
    Read review
    "Avoid the 'river view' it is really a highway view with the noise that comes with that."
    Read review
    "Bathroom is small, any room would be fine but everyone in our group said the same about the size if the..."
    Read review
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