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Hampton Inn & Suites Springfield/Downtown

Traveler (101)
Room & Suite (70)
Dining (25)
Certificate of Excellence

About

#1 of 9 hotels in Springfield
Location
Cleanliness
Service
Value
Certificate of Excellence
Situated directly off I-91, in the heart of downtown Springfield, Massachusetts, Hampton Inn & Suites Springfield/Downtown is just 25 minutes’ drive from Bradley International Airport. Our modern Springfield, MA, hotel is surrounded by many major attractions, including Six Flags New England, the Basketball Hall of Fame, and the MassMutual Center.
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Property amenities
Pool
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Business Center with Internet Access
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Non-smoking hotel
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Mid-range
Hotel links
Visit hotel website
Special Offer:Price Match Guarantee
Hotel deals
468Reviews
3Q+A
28Room tips
Traveler rating
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  • 31
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  • 11
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Popular mentions
Everyone was so nice and friendly. The room and hotel is spotless l. Breakfast was filling. Only thing wrong was the coffee was only warm. Also Hilton reservation staff went beyond her duty to find me a hotel to stay when all the rooms were booked in Hartford Connecticut. She
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Hotel's Favorite
I stay her 10-12 times per year, very clean and reliable. Great pantry with beer, soda and sweets.... nice front desk and fairly good access off the hwy. It is a couple blocks from MGM. Never an issue.
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Response from LisaN3237, General Manager at Hampton Inn & Suites Springfield/Downtown
Responded Mar 25, 2019
We appreciate your feedback and thank you for taking the time to submit such a positive review! Your feedback goes a long way with us, and we are so pleased to have created such a memorable experience for you. Please make sure to keep us posted as to when your travels bring you back into the city, thank you!
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This place is well kept, clean, well served, good Wifi. Breakfast could be better but it’s in the range of the expectations. Also the main entrance has a nice place to work in, plenty of tables and plugs for electric energy.
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Requested 1:30 pm check out and was told 1:00 pm is what they can permit, keys stopped working at 12:30 pm, received no acknowledgment of Diamond status during our stay , the hotel staff just appeared indifferent
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Review collected in partnership with Hampton
fine experience. Room was fine but no upgrade for Hilton Diamond. All parking spaces for Hilton Diamond unavailable. One vehicle took up two spaces by parking in the middle of each on. Asking for 200 words is excessive. We were there only to sleep.
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PRICE RANGE
$134 - $230 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMassachusettsSpringfield
NUMBER OF ROOMS
87
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