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Naomi's Inn

Certificate of Excellence
Hotel website
20 Springfield Street, Springfield, MA 01107
Special Deal
Free breakfast inn bed
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164 Reviews from our TripAdvisor Community

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Showing 163: English reviews
2 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

I just called and spoke to Marcy Webber. From the moment she got on the phone she sounded like I was bothering her, she had an extremely annoyed tone, and was very condescending for no reason at all. I asked typical questions: availability, price, parking, etc. I let her speak this way to me for about 3 to 5 minutes,... More 

Helpful?
Thank AnthonyHarris1
naomisinn, Owner at Naomi's Inn, responded to this review

This is a lie. This WOMAN called 4+ times. Harassed my employees and another manager. She kept asking for a discount for a time period that was already booked. We were very polite on the first 4 calls... She kept rephrasing the question and asked if there was a way we could move people around or cancel other reservations. When... More 

Sydney
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I recently returned from a 2 night stay in the 'Asian room' at Naomi's Inn and I'm so glad I decided to opt for the charm of a local run business than a generic hotel room! The 'Asian room' is delightful bedroom with comfy soft sheets and oriental inspired furniture along with a lovely bathroom to boot! It matches the... More 

Helpful?
Thank OnlyOneKiwi
Las Vegas, Nevada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 3, 2016

I was in town doing research for DRI last November and this was one of the few places that really stood out for me on my trip. First off, I am from Seattle and they had NFL Sunday ticket, and the room I stayed in had a 65 inch TV. I don't know if it was because the Seahawks won... More 

Helpful?
Thank mattobray
Greenfield, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 3, 2016

Wonderful, easy-going place! Staff was very responsive to my needs, always available. Room was incredible, bathroom exquisite! Mom was in the hospital for cardiac surgery and after long, stressful days at the hospital - such a great, comfortable, peaceful respite. Close by and convenient so I could be at the hospital if Mom needed me in 5 minutes flat! Breakfast... More 

Helpful?
Thank BeanieW1111
Springfield, Massachusetts
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 24, 2016

I am an attorney in the area and Naomi's become my 'goto' for out of town clients. I used to use the Sheraton because it was downtown and closer 'to the action.' A few months ago I had a client who had stayed there previously request it and couldn't say enough. So I gave it a try with my wife... More 

Helpful?
1 Thank 344dan
naomisinn, Owner at Naomi's Inn, responded to this review

We'll be sure to use you if a tree drops on our house! HAHAHA. We are so happy you enjoyed your stay and Ironically Ron picked those fish because he thought people would recognize them as Nemos! We hope you can stay again and we have another room with a fish tank as well! More 

RI
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed March 30, 2016

A family member had to have major surgery and it was to be done at Baystate Medical Center in Springfield. Since he had to be at the hospital at 6AM and Springfield is 110+ miles away, we decided to stay overnight the night before and stay the night of the surgery. Naomi's was recommended by the surgeon, and she was... More 

Helpful?
Thank HappyGuest15
naomisinn, Manager at Naomi's Inn, responded to this review

The more and more we try to improve the Inn the more and more things like meeting with people from the city and doing landscaping and just the general maintenance in the inn unfortunately monopolizes a lot of our time! I am just happy we were able to accommodate you and hope we can see you again on a more... More 

Norwalk, Connecticut
1 review
5 of 5 stars Reviewed March 22, 2016

I was fortunate to learn about Naomi's Inn when I was planning a one night overnight stay in Springfield, MA. My traveling companion is not a big fan of Bed & Breakfasts; however, our stay at Naomi's Inn may have turned him into a fan. The Inn is cozy and conveniently located off of the highway. We loved our room... More 

Helpful?
Thank Barbara C
naomisinn, Manager at Naomi's Inn, responded to this review

We are happy to hear we may have converted someone to the Dark side! ( B&Bs are fun) Thank you for staying with us, we love hearing how the little things we do for people can make a difference. ;) More 

1 review
5 of 5 stars Reviewed March 17, 2016 via mobile

I found Naomi's Inn when visiting a friend who was there. What charm! The room was large and each suite was themed. Such a nice hidden gem right across from Baystate. The guy that cooked breakfast was friendly and the food was hot and delicious. Hoping to find a reason to book soon! Highly recommend staying at Naomi's !

Helpful?
Thank Lis R
1 review
5 of 5 stars Reviewed March 17, 2016

I was visiting with family and they stayed with me at Naomi Inn. Was treated with curtosy and they provided information about the area that was very help. The room was clean and would recommend this place to all my friends also. Thank you NAOMI INN.

Helpful?
Thank Raymund L
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed March 16, 2016 via mobile

Booked reservation. Credit card charged. Specified late arrival. Arrived after 8 hours of driving and there was no one to let me in. Called the phone number for half an hour to let me in nothing. Terrible customer service. Had to find another hotel at midnight.

Helpful?
4 Thank Melissa S
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Golf course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
We are Springfield's only B&B/Boutique Hotel, we have all en-suite baths and accommodations on the first floor. Paired with affordability, exceptional service, and convenient highway access, we offer the Inn experience five minutes from the Basketball Hall of Fame, and Dr. Suess Memorial. We are ten minutes from the Big E and Six Flags, and twenty minutes from Bradley International Airport. ... more   less 

Additional Information about Naomi's Inn

Address: 20 Springfield Street, Springfield, MA 01107
Location: United States > Massachusetts > Springfield
Price Range: $110 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Naomi's Inn 3.5*
Number of rooms: 6
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