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Naomi's Inn

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Certificate of Excellence
05/07/2017 05/08/2017
1 room 2 adults 0 children
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195 Reviews from our TripAdvisor Community

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Showing 194: English reviews
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Reviewed 2 days ago NEWvia mobile

We are currently staying at Naomi's Inn while my child has surgery at Baystate Medical Center across the street. The pros - the location is terrific. The rooms are quite nice, very clean and comfortable. The not so good - the customer service is non existent. The day prior to our stay I received an email saying that I would...

Thank pecunning
naomisinn, Manager at Naomi's Inn, responded to this review

Unfortunately, we did accidentally enter the room. Everything else is an INCREDIBLE exaggeration or simply untrue. First off the accidental entry was made by a staff person wearing a staff shirt. Not a random stranger. So the exaggerated fairy-tale about her safety is blown out of proportion... We own our mistakes when we make them. We also are not afraid...

Reviewed February 15, 2017

I traveled to Mass on business at an area hospital to visit a dying client. The day dragged on and I needed lodging. One of the nurses at the Hospital recommended Naomi's Inn which was located across the street. I can't believe this place was in Springfield...very out of the ordinary to find a place this nice and reasonable in...

Thank Mitch B
About Hotel's Favorite Review
Belchertown, Massachusetts
Reviewed March 21, 2017

I recently stayed at Naomi’s when my husband was at Baystate Medical Center for open heart surgery. I was looking for a place to stay that was close to the hospital and stumbled upon Naomi’s. I am so glad that I did. Located directly across the street from the hospital, it couldn’t have been more convenient. I can’t say enough...

Thank Denise-BillS
Worcester, Massachusetts
Reviewed March 12, 2017 via mobile

My boyfriend was hesitant to stay at a B&B (he's never stayed at a B&B & is a self proclaimed "hotel guy") but this place completely won him over. We've stayed at the Hampton Inn & Suites in Downtown Springfield & he loved it - but he loved our stay at Naomi's even more! I'd only ever stayed at a...

Thank Jana B
Rancho Cucamonga, California
Reviewed March 9, 2017

From start to finish this was a delightful experience. We arrived late but the self check-in was simple and efficient. The room was cozy and the bed was comfortable. Having stayed in many hotels, this was such a pleasant change. Marci was lovely each morning, offering breakfast and Nate entertained us with conversation each day. It was truly a personal...

Thank cbmagladry
Hartford, Connecticut
Reviewed March 9, 2017

Our room was very pretty and absolutely spotless. Nice size bathroom. The owner and staff were very friendly. Wish I could have stayed longer, but it wasn't on the schedule. Would like to go back and spend a summer evening on the deck next to the chiminea.

Thank jergle
Millington, New Jersey
Reviewed February 26, 2017

We were going to visit colleges in the area and wanted to stay at a B&B so I booked this one and it was such a great place. The owners are so sweet and so is the breakfast they serve. The rooms are beautiful and so clean and the newly renovated bathrooms are gorgeous. I highly recommend Naomi's if you...

Thank Jacqueline A
Reviewed February 20, 2017 via mobile

Everything was perfect! Very easy to get to and get back on the interstate. Room was imaculant and so very cozy. Breakfast was delicious and everyone was super nice. Absolutely no complaints. So happy.

Thank Ashley K
Boston, Massachusetts
Reviewed February 16, 2017 via mobile

Stayed here with my family in room 6. Room was very drafty and the inn overall was not cozy. Breakfast was not good and the inn keepers tone was off putting and abrupt when interacting with the guests. Overall not a very good stay. I think the inn would be better in the spring and summer.

Thank ladielisa
Manassas, Virginia
Reviewed February 7, 2017 via mobile

My wife and I stayed there recently on a Monday night. We confirmed all the positive things that we had read before staying here. The staff person was very helpful. The Fusion Room for 2 persons was perfect for us. It had a very comfortable bed, a great sitting room, TV, Wi-Fi, lovely bathroom, and Victorian prints.

Thank TrainManDan10
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Management photos: Courtesy of the property manager

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05/07/2017 05/08/2017
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Free Parking
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
Official Description (provided by the hotel)
We are Springfield's only B&B/Boutique Hotel, we have all en-suite baths and accommodations on the first floor. Paired with affordability, exceptional service, and convenient highway access, we offer the Inn experience five minutes from the Basketball Hall of Fame, and Dr. Suess Memorial. We are ten minutes from the Big E and Six Flags, and twenty minutes from Bradley International Airport. ... more   less 

Additional Information about Naomi's Inn

Address: 20 Springfield St, Springfield, MA 01107-1250
Location: United States > Massachusetts > Springfield
Price Range: $119 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Naomi's Inn 3.5*
Number of rooms: 6
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Questions & Answers

Questions? Get answers from Naomi's Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Some rooms had balconies, which would be nice in better weather!”
jergle, Mar 9, 2017 | Read review
“Anthony's Room was good for business stays while Louis IV was better for leisure”
244mitchb, Feb 15, 2017 | Read review
“The entire place is quiet. I doubt if there is a bad room. The ones we saw were all comfortably furnished and each had a 'theme'.”
dfuller, Jan 22, 2017 | Read review
“There all different, ask Marci and she will help pick a room that meets your needs.”
anng75, Jan 3, 2017 | Read review
“It is located in a quiet area ... our first floor room was fine”
aquate, Dec 4, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
$112* /night
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Prices are for 1 room, 2 adults
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