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Naomi's Inn

Certificate of Excellence
3.5 of 5
Hotel website
20 Springfield Street, Springfield, MA 01107
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1 room 1 adult
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153 Reviews from our TripAdvisor Community

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Southport, Maine
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Inn (B&B) is one of limited rooms, each unique, each with decided "character" - it is not a motel or hotel room! Rooms were very large - suites, actually, with lots of seating space and furniture that was part of the ambiance of the room. "Asian Fusion", where we were, contained a collection of many pieces of furniture that... More 

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1 Thank John L
California
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed January 1, 2016

This lovely place is located right across the street from Baystate's excellent hospital in Springfield Massachusetts, where my father was receiving care. I stayed here for 5 nights and fell deeply in love with its ambiance and staff as I was warmly welcomed like family with each interaction. From the big, comfortable rooms, great beds, big breakfasts, super coffee and... More 

Helpful?
Thank labambita
1 review
5 of 5 stars Reviewed December 11, 2015

I stayed at Naomi's Inn for 10 weeks. It truly was a home away from home. From the breakfasts to the clean and comfortable room, I couldn't have picked a better place to stay. The breakfasts were absolutely delicious - pancakes, eggs, sausage, bacon, all cooked to order from the personal cook Shawn. If there were any concerns, someone would... More 

Helpful?
Thank Ktreger
Hollywood
2 reviews
5 of 5 stars Reviewed November 8, 2015

Room was very clean and comfortable, they have a few different types of rooms we were told, and they welcomed pets (huge plus ) the host was very friendly, it was easy on and off the highway, and we had a nice breakfast also. This was a much nicer experience than a large chain type hotel.

Helpful?
Thank Anthony S
Greensboro, North Carolina
1 review
4 of 5 stars Reviewed November 3, 2015

My SO and I stayed at this wonderful inn on weekend of Oct 16th and had an amazing time. Room we stayed in (Global Fusion) was very well done and very comfortable. The staff was very helpful and even offered us suggestions on where to dine and what local attractions to see. Overall it was a great experience and we... More 

Helpful?
Thank Tony M
Estes Park, Colorado
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed October 18, 2015

This was a VERY BAD experience! We never saw a Host in person. Everything was done by telephone. We were promised a hot breakfast with a Chef, only to arrive in the breakfast room to no lights, a bowl of cold scrambled eggs and sausage. A call to the "Host" finally yielded the "chef" who came in, never said a... More 

Helpful?
6 Thank Bill M
Wales
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed October 17, 2015

We had Room number 1 at Naomi's Inn. The guest house is beautiful, and the room was amazing, huge with a fantastic bed, plus a day bed & separate seating area. Although we only stayed one night I wish we could have stayed for more. The breakfast was nice, French toast with bacon & eggs. There was also cereal on... More 

Helpful?
Thank WelshwomanTraveller
Cerritos, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 2, 2015

I had the opportunity to stay here for 10 weeks as I interned at Baystate Medical Center across the street. I'd say Naomi's Inn is very much like home, some may find flaws, but I think I'll definitely remember this place with a lot of fondness. I am so grateful that I found this place because if it wasn't for... More 

Helpful?
1 Thank scarletsun
Weston, Florida, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 29, 2015

The inconsistancies in management, policies, customer service and supplies in our room left us scratching our heads. Lots of potential but needs a more professional touch. We would not stay here again unless we were utilizing services at the hospital across the street. Then it would be worth it.

Helpful?
1 Thank Sherry K
naomisinn, Manager at Naomi's Inn, responded to this review

I would first like to start off by saying we did indeed have an issue with your room that we could not avoid and said we would give you a healthy amount off of your stay as a result. I would then like to state I don't want guests like you in my home... ever. Anyone scared of reading this... More 

A TripAdvisor Member
5 of 5 stars Reviewed August 28, 2015 via mobile

We come to Springfield a couple of times a year because our son goes to school there. We have never been happy with the large chain hotels in Springfield and decided to try Naomi's Inn. We couldn't have been more pleased. Our room was very spacious and clean. The manager Ron was very informative and helpful. Great breakfast was included.... More 

Helpful?
Thank A TripAdvisor Member
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