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Hilton Garden Inn Springfield

742 reviews
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Traveler (49)
Room & Suite (23)
Pool & Beach (4)
Overview
  • Excellent51%
  • Very good30%
  • Average11%
  • Poor5%
  • Terrible3%
Travelers talk about
“hall of fame”(260 reviews)
“parking lot”(97 reviews)
“uno restaurant”(23 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Springfield
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (742)Write a Review
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367
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367
218
80
41
25
Show reviews that mention
All reviewshall of fameparking lotuno restaurantfront deskattached restaurantrestaurant next doorhilton gardenbreakfast staffnice hotelwould definitely stay here againgreat place to staylobby areaclean roomsroom servicenice breakfastconvenient locationbusiness center
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1 - 5 of 731 reviews
Reviewed 2 weeks ago

Excellent value, beautiful property, close to so much, great amenities, restaurants and bars next door, super friendly and helpful staff, most delicious breakfast with huge variety!! We’ve stayed at this property at least twenty times and have never been disappointed.

Review collected in partnership with Hilton Garden Inn
Thank taha763
Hotel's Favorite
Reviewed September 24, 2017

We recently were in Springfield and selected the Hilton Garden Inn has our lodging and we could not have been more pleased. The property is extremely well maintained and exceptionally clean and the personnel who work at the hotel truly go out of their way...More

Thank Larry096
Response from katelynmarcelina, Manager at Hilton Garden Inn SpringfieldResponded November 15, 2017

Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future. You Can Count On Us!

Reviewed 2 weeks ago

From the early check-in through the check-in process, through room service for dinner, through the wonderfully helpful breakfast staff, the stay here made the outpatient surgery at Baystate the matter we were able to devote all our attention to. Good job!!

Review collected in partnership with Hilton Garden Inn
Thank BetweentheLakes
Reviewed 2 weeks ago

Stayed here for 3 nights during Xmas holiday. The hotel was plowed, clean, warm, and quiet. (A blessing after being surrounded by toddlers most of the weekend). Staff were friendly and responsive. Only issue on the last day did not receive new shampoo bottle for...More

Review collected in partnership with Hilton Garden Inn
Thank japharl
Reviewed 2 weeks ago

A beautiful hotel, excellent location, incredibly friendly staff, immaculate, great hot tub and fitness room. When we checked in late afternoon on Christmas Eve the desk agent I think his name is Jack, assisted us because we had flowers to keep in a cool place....More

Thank michaeln693
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Center with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Business Center with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Restaurant
Bar/Lounge
Hot Tub
Tennis Court
Details
Price range
$137 - $212 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$137 - $212 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (49)
Room & Suite (23)
Pool & Beach (4)
Hotel & Grounds (33)
Bathroom (4)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
leona mae S
September 12, 2017|
AnswerShow all 6 answers
Response from Shawn F | Reviewed this property |
No, they have a " buffet" breakfast at about 12$ per person. If you don't mind a short walk there is a Dunkin and a McD within a half mile
0
Votes
Betsy B
November 10, 2016|
AnswerShow all 2 answers
Response from katelynmarcelina | Property representative |
Hello, Unfortunately we do not have a shuttle service. Uber and a few local Taxi companies are all possible options to get back and forth from the airport. Please let me know if you have any other questions. Thank... More
1
Vote
civil-warrior
May 13, 2016|
Answer
Response from Kasac1943 | Reviewed this property |
The hotel looks as if it was built in the 1990's, and they said it had been renovated in the last 5 years. The beds had fresh duvets that supposedly are changed with each guest. don't know when beds/mattresses were... More
0
Votes
Room Tips
"Request a room as far away from the restaurant if possible if you do not want to be disturbed by the band..."
Read review
"there are live bands on the patio in the summer but they only play to 10pm. if that may bother you ask for a..."
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"No helpful tips can I come up with for this place."
Read review
"Our family had booked a total of 5 rooms some with kids and others for just adults all were fine."
Read review
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