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MGM Springfield

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Traveler (98)
Room & Suite (18)
Dining (9)

About

#6 of 9 hotels in Springfield
Location
Cleanliness
Service
Value
Property amenities
Free parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Room service
Banquet Room
Business Center with Internet Access
Casino and Gambling
Concierge
Dry Cleaning
Laundry Service
Meeting rooms
Wheelchair access
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Room features
Air conditioning
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Hotel links
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Location

Full view
91Great for walkers
Grade: 91 out of 100
44Restaurantswithin 0.3 miles
9Attractionswithin 0.3 miles
563Reviews
130Photos
8Q+A
24Room tips
Traveler rating
  • 199
  • 138
  • 80
  • 68
  • 79
Time of year
Traveler type
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  • English
Popular mentions
We were so impressed by the cleanliness of the casino and the amount of cleaning staff always available . The food was delicious at the restaurants. The drinks were on par for a casino and the beverage service on the casino floor was great and prompt. The hotel was a hotel
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Review collected in partnership with MGM Resorts International
Hotel's Favorite
Convenient location off of highway. Could improve signage to free self-parking garage for people less familiar with the area. Complimentary stay. Thank you. Very comfortable room and mattress. Friendly and helpful front desk staff. Good night's sleep. Loved the shower and
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Review collected in partnership with MGM Resorts International
Response from NicoleS8162, Guest Experience Specialist at MGM Springfield
Responded Jan 14, 2019
Thank you for taking a moment to review your recent visit to MGM Springfield. We are delighted to hear that you greatly enjoyed your stay and the accommodations provided. In future visits, please note that our televisions are on swivel mounts which can be pulled out and turned for a more comfortable viewing experience. We hope to have the pleasure of welcoming you back again in the near future.
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The hotel here is lovely. The decor is fashioned with a literary theme both in the rooms and the lobby. The lobby was warm and inviting and the room very comfortable with a large bathroom. The king sized bed was very comfortable. The casino is about average....some table
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Fun time but rooms lack refrigerators and room service. Very spacious and comfortable rooms at a very good price. Glad we stayed for two nights. Easy access on and off of the highway as well. SMOKE FREE
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Review collected in partnership with MGM Resorts International
Response from NicoleS8162, Guest Experience Specialist at MGM Springfield
Responded 2 days ago
Thank you for taking a moment to review your recent visit to MGM Springfield. We are truly sorry for any miscommunication regarding your stay. We have refrigerators available upon request for our guest rooms, at an additional fee. We also have room service available to all guests staying in our hotel. Please feel free to inquire with any of our team members upon your next stay and they would be happy to assist you. We hope to have the pleasure of welcoming you back again soon.
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Went to Springfield MGM for gaming, dinner and an overnight stay. Blackjack rules were very fair, dealers were friendly. Dinner in the steakhouse was quite good, if a little pricey. Rooms are spacious and well appointed. An all around good time.
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Review collected in partnership with MGM Resorts International
Response from NicoleS8162, Guest Experience Specialist at MGM Springfield
Responded 5 days ago
Thank you for your review of MGM Springfield. We are positively thrilled to hear you greatly enjoyed your stay with us and had a wonderful dining experience as well. We look forward to welcoming you back for another spectacular stay in the future.
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View from Rotunda Suite
Dining area Rotunda Suite
Rotunda Suite
Living room in Rotunda Suite
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Good afternoon, We have complimentary parking available in our eight level self park garage. If you choose to valet park your car, a fee may apply.
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Thank you for taking a moment to share your question regarding our suites. Your observation is correct. We do have a limited number of suites and most times they are fully committed. We hope to have the pleasure of welcoming you to our resort in the future.
0 votes
Good morning, At MGM Springfield, there is a $20 resort fee per night plus applicable taxes. This fee is mentioned at the time of booking and includes access to our gym, Starbucks coffee pantry located on the second floor of our hotel, and high-speed internet access. Please do not hesitate to reach out to our guest services team at 413-273-5000. Thank you. We look forward to welcoming you to our resort. Best regards, Nicole St. Marie Guest Experience Specialist
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I called the hotel to see if they were dog friendly and I am curious how truly dog friendly they are?
Good morning, Thank you for your question. We allow one dog up to forty pounds per hotel room. While you are out, your dog must be kept in a crate or carrier. There is a dog park available on property available 24 hours per day. Due to health code regulations, dogs (with the exception of service dogs) are not allowed in public areas. Your dog must be kept on leash at all times when it is out of your hotel room. There is a $100 pet fee per stay as well as a refundable deposit of $150 which will be returned to you upon checkout depending on the condition of your room. We hope to have the pleasure of welcoming you and your pup to stay in the near future!
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How much winnings
Gone 4x and have played blackjack each time. Won a fair amount the first time I went. The lost lesser amounts the other 3 times. I am up only $100 overall.
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"Near the elevators"
"Select a room near the Spa on the second floor so you’re close to the free Starbucks coffee machine."
"If your traveling on a weekday, ask if there are any upgrades."
"Room prices can double based on the time of the week or year you book"
"Elevators are at both ends of the guest room corridors, so there is easy access to the casino/restaurants from all rooms."
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PRICE RANGE
$217 - $490 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMassachusettsSpringfield
NUMBER OF ROOMS
252
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