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2/5/2018 2/6/2018
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    Holiday Inn Express Saugus (Logan Airport)

    999 Broadway, Saugus, MA 01906-4521
    +1 877-859-5095
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    2/5/2018 2/6/2018
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    $110
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    Traveler (78)
    Room & Suite (36)
    Dining (6)
    Overview
    • Excellent26%
    • Very good40%
    • Average16%
    • Poor10%
    • Terrible8%
    Travelers talk about
    “logan airport” (86 reviews)
    “free shuttle” (43 reviews)
    “shuttle service” (42 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Free Airport Transportation
    Fitness center
    Multilingual Staff
    Wheelchair access
    Business Center
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    2.5 Star Hotel
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    Rooms
    Feb 5Feb 6
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (620)
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    1 - 5 of 601 reviews

    Reviewed December 10, 2017

    I stayed at this property for one night, and I'm glad it wasn't two. The staff were rude and dismissive, the rooms were old and in poor condition, and the property is located in a very bad neighborhood. I was stupid enough to book this...More

    Thank BoogerBlaster
    Response from IHGService, Guest Relations Manager at Holiday Inn Express Saugus (Logan Airport)Responded 3 weeks ago

    Hello BoogerBlaster, Thanks for being a Spire Elite member and for choosing our hotel! On the other hand, I'm sorry that the quality of our room didn't meet your expectations including the overall level of service you received, which has fallen below our standards. Rest...More

    Hotel's Favorite
    Reviewed October 9, 2017 via mobile

    We had a family member who got Married. They reserved a block of rooms for all the guests that was traveling to stay. Our stay was excellent. The staff was more than accomadating. They saw to it that all the guests rooms was taken care...More

    Thank Elwood C
    Response from HIExpressSaugus, General Manager at Holiday Inn Express Saugus (Logan Airport)Responded October 13, 2017

    Thank you so much for your great review. Congratulations on the wedding! I know everyone was super excited for this day. It was our honor to have been able to host you guys such a big event.

    Reviewed November 27, 2017

    It seems like a common theme as I look through other reviews and I will confirm it. This Hotel "IS NOT" close to the airport. I had a late flight in and an early flight out the next day so I wanted something close. I...More

    Thank Neal H
    Response from IHGService, Guest Relations Manager at Holiday Inn Express Saugus (Logan Airport)Responded December 11, 2017

    Hi Neal H, Thanks for giving our hotel a try. I'm sorry to hear that there was a confusion on our hotel's name. It does not have anything to do with the airport proximity. I hope you can take advantage of the complimentary breakfast should...More

    Reviewed November 26, 2017

    I was about to say it was average, but decided really it's very good for what it is. A lot of reviewers comment to the effect of "not really near that near the airport", but you have to pay for that. And hey! Free Shuttle!...More

    Thank Adam045
    Reviewed November 16, 2017 via mobile

    I stayed here two nights on my recent business trip to the Boston area. I chose this hotel because it was about halfway between Logan International Airport and my customer’s office. I will say that the room was clean and bed was comfortable. There were...More

    Thank DDay1959
    Response from IHGService, Guest Relations Manager at Holiday Inn Express Saugus (Logan Airport)Responded November 30, 2017

    Dear DDay1959, First of all, allow me to thank you for taking the time to fill out this review and for sharing your experience about your recent stay with us. I am glad to know that you found the bed's comfort and room cleanliness at...More

    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Business Center with Internet Access
    • Free Parking
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast included
    • Meeting Rooms
    • Multilingual Staff
    • Dry Cleaning
    • Laundry Service
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Outdoor pool
    Details
    • Price range
    • $88 - $234 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 145
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Hotels.com, Booking.com, Expedia, Priceline, Travelocity, Orbitz, HotelQuickly, Cancelon, TripOnline SA and getaroom.com so you can book your Holiday Inn Express Saugus (Logan Airport) reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Massachusetts >
    • Saugus
    • Also Known As
    • Holiday Inn Express Saugus (Logan Airport) Hotel Saugus
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    Traveler (78)
    Room & Suite (36)
    Dining (6)
    Pool & Beach (2)
    Hotel & Grounds (60)
    Bathroom (4)
    Business Center & Event Rooms (3)
    Nearby
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    Ask a question
    Questions & Answers
    gsamplesrn
    May 10, 2017|
    Answer
    Response from to-live-in-Europe | Reviewed this property |
    approx. 10 miles, 30 minutes.
    1
    Vote
    Maureen S
    April 13, 2017|
    AnswerShow all 3 answers
    Response from HIExpressSaugus | Property representative |
    If you book one of our Park and Fly packages the room and parking will be included. We offer 3 different packages, a 7 day, a 10 day, or a 14 day. If you do not book a park and fly package parking is at a rate of $12 per... More
    0
    Votes
    4gb5
    December 29, 2016|
    Answer
    Response from HIExpressSaugus | Property representative |
    There is not way to walk to the walmart. If our shuttle service is not too busy with pick ups from the airport it can definitely take you over to WalMart. Please see the front desk for this once at the hotel.
    1
    Vote
    Room Tips
    "Find another hotel"
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    "Away from highway if possible"
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    "try to stay away from facing the highway"
    Read review
    "Had two different first floor rooms that were great."
    Read review
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