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Holiday Inn Express Saugus (Logan Airport)

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Holiday Inn Express Saugus (Logan Airport)
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516 Reviews from our TripAdvisor Community

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Showing 502: English reviews
Poplar Bluff, Missouri
Level Contributor
132 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

What can I say, the people and convenience that makes this place. The rooms were normal. The breakfast was a little better than normal. The location in relationship to the airport is good but not for much else. The highway out front isn't pedestrian friendly so you can walk to a Mexican restaurant, hooters or friendly's. You can walk to... More 

Helpful?
Thank southwesttravel
Portland, Maine
Level Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here for 2 nights before our honeymoon loved it!! Room was clean and comfortable staff was great and inviting as a platinum elite member I had no complaints at all breakfast was 10/10 buffet style and the shuttle got us to Logan in under 20 minutes. Great convenient hotel for all traveler's!

Helpful?
Thank den4rius
HIExpressSaugus, General Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Congratulations on becoming newlyweds!!!!!!! We are glad we were a part of your honeymoon. Yours in hospitality, Ludwing Ardon General Manager More 

Boiling Springs, South Carolina
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Used the shuttle to take us to the hotel from Logan. The hotel was very clean and the staff were always pleasant. There was always someone at the front desk willing to answer all our questions regarding destinations or great places to eat... I'd go there again

Helpful?
Thank Rex R
HIExpressSaugus, General Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Thank you so much for your positive review. Our staff love to ensure our guests love their vacation. Boston and New England have so much to offer to our guests. We hope to see you in the future. At your service, Ludwing Ardon General Manager More 

Providence, Rhode Island
Level Contributor
141 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed 2 weeks ago

we were there just for the night to take a 6am at logan. Room was average. The hard part is trying to get to the place due to the one way traffic in front of the hotel. We walked to a restaurant to eat rather then drive the loop. Our shuttle ride to logan in the morning was full and... More 

Helpful?
Thank TomRIUSA
HIExpressSaugus, General Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

I apologize for the type of audio playing in one of our shuttles. As you stated we are a business which caters to guests from all over the world and we do not want to impose any personal religious or any type of beliefs onto our guests. You can rest assure this will not continue in our shuttles. I hope... More 

New Haven, Connecticut
Level Contributor
60 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

We assumed that the hotel was near Logan. It is not. On the day we needed the shuttle to go to the hotel from the airport, we did not get to the hotel until about an hour and a half after we got our bags. The room was small. The breakfast OK. The staff was friendly and helpful. They directed... More 

Helpful?
Thank MkMD11
HIExpressSaugus, General Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Thank you for taking the time to post a receive. I apologize our name lead to any confusion of our location. Our hotel is located 11 miles from the airport and we offer a complimentary shuttle service to the airport and the airport train station. The staff and our complimentary shuttle service and breakfast make us a great value to... More 

Travelers are raving about these Saugus hotels

1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Had trouble with my door not locking and had to have keys activated 4 times. Maintenance was sent up closed The door once and never put a tool to it said it was fine plus did not understand English.The staff at the front desk most had no name tags. Manager told me would discount my bill never did. The room... More 

Helpful?
Thank Thomas L
Cape Coral, Florida
Level Contributor
34 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Reliable brand, but a couple of surprises at this Holiday Inn Express: couldn't print out boarding passes (staff helpful, but no connection to printer), clean well decorated room but small toilet/shower combo, noisy ( could hear water from next room), small vanity and no microwave in the room, but one near lobby for visitor convenience. Breakfast always good and plentiful!

Helpful?
Thank Lillian L
HIExpressSaugus, General Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Thank you for your review. Although you had some surprises with us we are glad you still had a positive experience with us. We hope this stay will lead to future stays not just to our hotel but to other IHG hotels. Thank you, Ludwing Ardon General Manager More 

West Point, New York
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed for 5 days while visiting Boston and were mostly happy with our stay. First, the hotel is in an odd place right on HWY 1, so it's a little hard getting into and out of the hotel driveway. The rooms were a little smaller than most of the HIE's I've stayed at and the pool fit that trend.... More 

Helpful?
Thank James M
HIExpressSaugus, General Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Thank you for your review. I am glad you would consider us for a future stay. I do apologize housekeeping missed cleaning your room. I will be sharing this information with our housekeeping department so we can ensure this does not happen in the future. Yours in hospitality, Ludwing Ardon General Manager More 

Orland, Maine
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just did an overnight to pick up our son from an early morning flight into Logan. The staff were pleasant, helpful and efficient. The room was nice, comfortable bed, quiet. Breakfast was very good. The only downside is the hotel is on a one way busy arterial and there are not a lot of restaurants in walking distance. However, the... More 

Helpful?
Thank Dennis F
HIExpressSaugus, General Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Thank you for your 5 star review. I am pleased you enjoyed your stay with us. Papagayo's the mexican restaurant you speak about is a great restaurant just a short 7 minute walk from the hotel. Again I thank you for your review and hope to see you in the future. At your service, Ludwing Ardon General Manager More 

1 review
5 of 5 stars Reviewed July 19, 2016

We stayed at the Holiday Inn Express Saugus the last night of our two week road trip. We had stayed at several hotels during our travels and the staff at this hotel was by far the friendliest and most helpful. They explained their services clearly and helped us with transportation when we explained that we needed to return our rental... More 

Helpful?
Thank Dallas B
HIExpressSaugus, General Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Thank you so much for your great review. I am thrilled to see your family enjoyed their stay with us. Our shuttle service, free breakfast and being 11 miles from the airport make us a great option to staying in the city. As you stated we save our guests money with these amenities. We hope to see you next time... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
You're invited to our contemporary accommodations in Saugus, just 11 miles north of Boston and Logan International Airport. Our hotel's free 24-hour shuttle to Logan Airport and the airport train station makes us the perfect pick for travelers, and our convenient location allows patrons easy access to all that Saugus has to offer. Our hotel's location allows guests to head south to nearby Boston to see the Red Sox at Fenway Park as well as the local attractions of Salem's Witch City. Corporate travelers find convenience and comfort in Saugus, MA since our hotel is just an 11 mile drive from Boston and the Hynes Convention Centers and Peabody office parks. Complimentary Shuttle Info: Guests arriving in Boston via Logan Airport can use our hotel's complimentary 24-hour shuttle service by calling our front desk to be picked up or dropped off at Logan Airport or the Airport Train Station, half hour departures from 4:00am-8:30am on the hour after that. Reservations are required. Whether business or pleasure brings you to Saugus, our hotel's amenities can satisfy your needs. Free internet access keeps you connected, and our Express Start breakfast, complete with signature cinnamon rolls, makes a great start to the day. Guests can enjoy our outdoor pool, or work up a sweat in our fitness center, as well. Free parking available (during your stay). Look to us for genuine value! ... more   less 

Additional Information about Holiday Inn Express Saugus (Logan Airport)

Address: 999 Broadway, Saugus, MA 01906-4521
Location: United States > Massachusetts > Saugus
Price Range: $148 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Saugus (Logan Airport) 2.5*
Number of rooms: 145
Reservation Options:
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Also Known As:
Holiday Inn Express Saugus (Logan Airport) Hotel Saugus
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