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Holiday Inn Express Saugus (Logan Airport)

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Holiday Inn Express Saugus (Logan Airport)
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509 Reviews from our TripAdvisor Community

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Showing 495: English reviews
Fort Sill, Oklahoma
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed for 5 days while visiting Boston and were mostly happy with our stay. First, the hotel is in an odd place right on HWY 1, so it's a little hard getting into and out of the hotel driveway. The rooms were a little smaller than most of the HIE's I've stayed at and the pool fit that trend.... More 

Helpful?
Thank James M
HIExpressSaugus, General Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Thank you for your review. I am glad you would consider us for a future stay. I do apologize housekeeping missed cleaning your room. I will be sharing this information with our housekeeping department so we can ensure this does not happen in the future. Yours in hospitality, Ludwing Ardon General Manager More 

Orland, Maine
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Just did an overnight to pick up our son from an early morning flight into Logan. The staff were pleasant, helpful and efficient. The room was nice, comfortable bed, quiet. Breakfast was very good. The only downside is the hotel is on a one way busy arterial and there are not a lot of restaurants in walking distance. However, the... More 

Helpful?
Thank Dennis F
HIExpressSaugus, General Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Thank you for your 5 star review. I am pleased you enjoyed your stay with us. Papagayo's the mexican restaurant you speak about is a great restaurant just a short 7 minute walk from the hotel. Again I thank you for your review and hope to see you in the future. At your service, Ludwing Ardon General Manager More 

1 review
5 of 5 stars Reviewed 1 week ago

We stayed at the Holiday Inn Express Saugus the last night of our two week road trip. We had stayed at several hotels during our travels and the staff at this hotel was by far the friendliest and most helpful. They explained their services clearly and helped us with transportation when we explained that we needed to return our rental... More 

Helpful?
Thank Dallas B
HIExpressSaugus, General Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Thank you so much for your great review. I am thrilled to see your family enjoyed their stay with us. Our shuttle service, free breakfast and being 11 miles from the airport make us a great option to staying in the city. As you stated we save our guests money with these amenities. We hope to see you next time... More 

Weirs Beach, NH
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel offers some great benefits: First, their free 14 day park 'n fly program with a complimentary shuttle to the airport. Second, the staff go out of their way to insure guest satisfaction. Belinda exemplifies this in her desire to work through my off-the-wall requests. The breakfast person is on top of keeping her busy dining room stocked and... More 

Helpful?
Thank nhmotelguy
HIExpressSaugus, General Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Thank you so much for your awesome review. I am so pleased Belinda delivered such impression making service to you. Our park and fly program is very convenient and offers a lot of value to guests looking to spend one night with us and leave their car while away. We hope to see you next time you fly out of... More 

Tucson, Arizona
Level Contributor
49 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

This hotel claims to be convenient to the airport and to have 24 hour shuttle service. Let's get this part out of the way: this hotel is not convenient to Logan. We arrived at nearly midnight and called the hotel for the shuttle. This was just the first time we heard, "I've only got one driver on right now." Ultimately... More 

Helpful?
Thank wptaz
HIExpressSaugus, General Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Thank you for taking the time to write a review of your recent stay with us. I apologize for the inconveniences our shuttle provided to you. Our shuttle service runs every half hour from 3:30am to 7:30am for drop offs and which point it switches to every hour on the hour. In the afternoons we have 2 shuttles going back... More 

Travelers are raving about these Saugus hotels

Boston, Massachusetts
1 review
2 of 5 stars Reviewed 2 weeks ago

the staff was nice and helpful enough but NONE of the equipment in the workout facility worked. when I mentioned this to staff they acknowledged it was an issue. They said I could pay 20$ a day to workout at a local gym. Kids really thought pool was lame. Nice staff, clean rooms........ just don't plan on using the facilities... More 

Helpful?
Thank rsirkin
HIExpressSaugus, General Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Thank you for your review. I do apologize for the state of our fitness room. At the moment we are waiting for 2 new treadmills, an elliptical, and a bike to come in. We should have this new equipment in about 2 weeks. At your service, Ludwing Ardon General Manager More 

Maine
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We like to stay here when we travel to Boston for business. The hotel is a very convenient location and just outside of Boston. Pricing is very reasonable and just a short commute to Boston and Logan Airport.

Helpful?
Thank kdk505
HIExpressSaugus, General Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Thank you for your review and your continuous loyalty to us when you are in the area. We are glad we continue to deliver great service to you along with our convenient location for your business needs. At your service, Ludwing Ardon General Manager More 

Effingham, Illinois
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Because we were cruising out of Boston, we needed a hotel the night before. I always look for a free airport shuttle and a good breakfast that is included. I was very happy with this hotel and the friendly services they offered. No problems with the shuttle picking us up from the airport and no problems taking shuttle back to... More 

Helpful?
Thank Deb P
HIExpressSaugus, General Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Thank you for your great review of your recent stay with us. I am glad you were able to enjoy your stay with us. From our location to the staff and I am drilled we were part of your vacation trip. I hope to definitely see you in the future. Yours in hospitality, Ludwing Ardon General Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We used this hotel for our wedding block because of it's location to our church/venue.The price was very reasonable considering we also had a lot of guests flying into Logan and the hotel offered a free shuttle service. Nicole in sales was great to work with and very accommodating. I was able to drop off welcome bags for my guests... More 

Helpful?
1 Thank Sandra G
HIExpressSaugus, General Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Thank you for allowing us to be your host for such a big occasion in your life. I am glad we were able to be a big part of it and deliver a positive experience to you, your family, and friends. Nicole and the team at the hotel always strive to deliver great service. It is great to see when... More 

1 review
4 of 5 stars Reviewed 4 weeks ago

Stayed here overnight before flying back to Chicago. Picked this specific hotel because the price was right, the breakfast was free, and it had a free airport shuttle. Room was good; bed was comfortable; shower had a nice water flow (not a trickle of water like some hotels). Hotel was very clean. Breakfast buffet had lots of options; food was... More 

Helpful?
Thank Jan M
HIExpressSaugus, General Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

I am pleased to see you enjoyed your stay with us. You were looking for value and we delivered, which is always our goal. We have addressed the issue with the van you speak of. I thank you for your review and hope to see you in the future. At your service, Ludwing Ardon General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Multilingual Staff
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
You're invited to our contemporary accommodations in Saugus, just 11 miles north of Boston and Logan International Airport. Our hotel's free 24-hour shuttle to Logan Airport and the airport train station makes us the perfect pick for travelers, and our convenient location allows patrons easy access to all that Saugus has to offer. Our hotel's location allows guests to head south to nearby Boston to see the Red Sox at Fenway Park as well as the local attractions of Salem's Witch City. Corporate travelers find convenience and comfort in Saugus, MA since our hotel is just an 11 mile drive from Boston and the Hynes Convention Centers and Peabody office parks. Free long term parking is only available for guests that book a Parking Package. Otherwise, parking is only free during your stay. Complimentary Shuttle Info: Guests arriving in Boston via Logan Airport can use our hotel's complimentary 24-hour shuttle service by calling our front desk to be picked up or dropped off at Logan Airport or the Airport Train Station. Half hour departures from 3:30am-8:30am on the hour after that. Reservations are required. Whether business or pleasure brings you to Saugus, our hotel's amenities can satisfy your needs. Free Internet access keeps you connected, and our Express Start breakfast, complete with signature cinnamon rolls, makes a great start to the day. Guests can enjoy our outdoor pool, or work up a sweat in our fitness center, as well. Choose our always accommodating hotel and get a genuine value other hotels can't beat. ... more   less 

Additional Information about Holiday Inn Express Saugus (Logan Airport)

Address: 999 Broadway, Saugus, MA 01906-4521
Location: United States > Massachusetts > Saugus
Price Range: $149 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Saugus (Logan Airport) 2.5*
Number of rooms: 145
Reservation Options:
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Also Known As:
Holiday Inn Express Saugus (Logan Airport) Hotel Saugus
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