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Palm Garden Hotel

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417 Reviews from our TripAdvisor Community

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Showing 399: English reviews
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Reviewed 5 days ago NEWvia mobile

Stayed at my favorite hotel, the Palm Garden, in Thousand Oaks. Fast check in, great room and friendly staff. Enjoyed a nice dessert from Brendans and spent some time in the comfy outdoor furniture. This hotel is always a great experience. I will be back!!

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Helpful?
Thank Jon B
Reviewed 1 week ago

Stayed 2 nights for a business trip. Picked this place on price and reviews; it was one of the lesser expensive hotels, it was definitely a great value and did not disappoint. Stayed in a nice king room facing the courtyard/pool, bed was a little softer than I personally like, but was comfortable and I slept well. Staff was very...

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Helpful?
Thank hzracing
PalmGardenManager, Director of Sales at Palm Garden Hotel, responded to this review

Dear hzracing, Thank you for sharing your experience on tripadvisor, We appreciate you selecting us from the great hotels in our area. It is our goal to stand out online, and during our guest's stay with us. We hope you will return to the area soon and choose to stay with us again. Have a wonderful day. Yours in hospitality,...

Reviewed 1 week ago

I stayed the hotel few times. comfortable room and friendly staffs. I and my daughter love there. We will definitely go back. I totally recommend this hotel, it's near the freeway so easy access.

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Helpful?
Thank kikue n
PalmGardenManager, Director of Sales at Palm Garden Hotel, responded to this review

Dear kikue, Thank you for writing a review on tripadvisor, It is great to hear you and your family enjoy staying with us. I will share your review with our staff! We look forward to your return to the Thousand Oaks area. Have a wonderful day. Yours in hospitality, Michael Reardon Director of Sales

Beijing, China
Reviewed 2 weeks ago

I have been staying at this property for a few years know when I visit the Thousand Oak area. For me, it's the best deal in the area. Very nice property with well maintained landscaping. My boys and I use the pool every visit. The gym facilities are also very nice and well equiped. The rooms are very comfortable, with...

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Helpful?
Thank MKP78
PalmGardenManager, Director of Sales at Palm Garden Hotel, responded to this review

Dear MKP78, Thank you for sharing your experience on tripadvisor, We are happy to hear you have been able to enjoy many of our complimentary features. Our pool is unique with a wading area and it is a great way to beat the heat. We hope you will return and continue to enjoy staying with us! Have a wonderful day....

Clovis, California
Reviewed 2 weeks ago via mobile

We were in town for a college sports event and had a short but overall nice stay at this hotel. Each member of the staff we interacted with were very courteous and friendly and went out of their way to ensure we had a pleasant stay. Our room was very nice, large and comfortable. We had dinner at the Pub...

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Helpful?
Thank mldodd
PalmGardenManager, Director of Sales at Palm Garden Hotel, responded to this review

Dear mldodd, Thank you for sharing your experience on tripadvisor, I first want to apologize for the inconvenience with the heating unit in your room. I have notified our maintenance department and they will be checking property wide to mitigate noise. We do also have security on in the evenings, so we will make sure they address noise issues before...

Santa Barbara, California
Reviewed 3 weeks ago

This is a little gem hidden away just off the 101 freeway. Very convenient and clean with pool, jacuzzi and other amenities well cared for and easily accessible. The staff, especially Michelle were very helpful, professional and fun people. Always smiling and willing to help with anything. Breakfast was included and all amenities including internet free. Perfect for families and...

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Thank iamgse
San Diego, California
Reviewed 4 weeks ago

After reading some of the recent reviews of the hotel I wasn't expecting much, but have to say I was pleasantly surprised upon arrival. The staff I encountered were all very nice and helpful. The room I stayed in was clean, spacious and comfortable. The hotel is conveniently located near stores, restaurants and the freeway, I'll stay here again the...

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Helpful?
Thank lisaH61BO
PalmGardenManager, Director of Sales at Palm Garden Hotel, responded to this review

Dear Lisa, Thank you for sharing your experience on tripadvisor, It is great to hear you enjoyed your stay with us. Our staff works very hard to provide a unique experience to our guests. I will pass along your kind words to our staff. We look forward to your return to the Thousand Oaks area. Have a wonderful day. Yours...

Reviewed 4 weeks ago via mobile

Our experience was more than amazing. The reception staff were extremely friendly & helpful. The room was clean & tidy. Easy freeway access was very convenient & the free breakfast was a plus! For the price I would highly recommend staying here!

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Helpful?
Thank ErinMcG1234
PalmGardenManager, Director of Sales at Palm Garden Hotel, responded to this review

Dear Erin, Thank you for sharing on tripadvisor, We appreciate your review and it is extremely rewarding to pass along to our staff. We aim to provide an exceptional experience for every guest. We hope you will have a chance to stay again in the Thousand Oaks area. Have a wonderful day. Yours in hospitality, Michael Reardon Director of Sales

USA
Reviewed 5 weeks ago via mobile

The first room I was given was not quite finished. By that I mean daylight showed between the bottom of the door and the door sill. And the room was covered in construction dust. The manager finally relocated me. I was going to check out but the initial front desk person would not refund my money. I repeated that I...

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Thank fudgepuddin
Indianapolis, Indiana
Reviewed January 16, 2017 via mobile

Pros: king room was very large, with a love seat and separate bathroom area; hot breakfast; nice lobby and pool area; price Cons: room in DESPERATE need of an update. Carpet torn, peeling paint, bathroom faucet so worn that the manufacturer print on the handle was (mostly) worn off. Not a bad hotel at all if they remodel.

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Helpful?
Thank gcbradford
PalmGardenManager, Director of Sales at Palm Garden Hotel, responded to this review

Dear gcbradford, Thank you for reviewing us on tripadvisor, We are glad to see you were able to enjoy several amenities. As for the Cons, it is something that we can improve on and therefore appreciate you bringing it to our attention. I will pass along your review to our General Manager and Management team. Hopefully you will have the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Breakfast included
  • Banquet Room
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry

Additional Information about Palm Garden Hotel

Address: 495 North Ventu Park Rd, Thousand Oaks, CA 91320
Location: United States > California > Thousand Oaks
Price Range: $120 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Palm Garden Hotel 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Palm Garden Thousand Oaks
Hotel Palm Garden
Hotel Style:
#2 Family Hotel in Thousand Oaks
#3 Romantic Hotel in Thousand Oaks
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Questions & Answers

Here's what travelers have asked, with answers from Palm Garden Hotel staff and other travelers.
1 question
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Questions? Get answers from Palm Garden Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room overlooking the pool and courtyard”
 of 5 bubbles iamgse, 3 weeks ago | Read review
“We have always stayed in a courtyard room. Beautiful views and a title quieter”
 of 5 bubbles nzeeski, Dec 17, 2016 | Read review
“Courtyard locations are quietest.”
 of 5 bubbles 590susie, Dec 8, 2016 | Read review
“Hotel is nonsmoking but there are smoking areas set up outside. If you are not a smoker ask for a room away from the smoking areas.”
 of 5 bubbles seeyouathefield, Nov 17, 2016 | Read review
“Court yard rooms are close to pool”
 of 5 bubbles Eija64, Oct 25, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question