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La Quinta Inn & Suites Thousand Oaks Newbury Park

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La Quinta Inn & Suites Thousand Oaks Newbury Park
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263 Reviews from our TripAdvisor Community

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Showing 258: English reviews
Thousand Oaks, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

This hotel needs a LOT of attention toward maintenance, plumbing, and staff attitude toward the guests. We started out in room 340, but was moved to room 334 on the second night due to a leak around the toilet. This hotel could use someone walking around picking up trash, looking at the fine hotel details, and overall guest experience. That... More 

Review collected in partnership with La Quinta

Helpful?
Thank Michael B
St. Louis, Missouri, United States
Level Contributor
15 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

We booked several rooms for a family event in Malibu. One couple in our party brought a dog. The staff are very welcoming for pets. One guest even had a parrot! Breakfast was fine. Our room was clean and all in functional order until I noticed the bathtub drain was not working well. I discovered a huge mass of black... More 

Helpful?
Thank Sheila L

Travelers are raving about these Thousand Oaks hotels

california, United States
1 review
1 of 5 stars Reviewed 4 weeks ago

Reeks of smoke inside and outside the rooms. Guests smoking in stairwells, sidewalks dirty and looks like abandoned cars in the parking lot. Front desk staff very nice and helpful (the only positive).

Review collected in partnership with La Quinta

Helpful?
Thank Peter P
General M, General Manager at La Quinta Inn & Suites Thousand Oaks Newbury Park, responded to this review

Hello Peter, Thank you for taking the time to tell me about your experience. I would like to apologize for the less than satisfactory state of your room, as well as the appearance of our property overall. I just took over as GM two weeks ago, and I am working diligently to correct these issues. Thank you for your kind... More 

Thousand Oaks, CA, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

On arrival, we discovered that the refrigerator & desk lamp were not working. Called the front desk, which responded that: (a) nothing could be done about refrigerator, because fully booked & no spare refrigerator, (b) someone would come to room to fix or replace desk lamp, and (c) we would get a 30% discount, due to inconvenience from lack of... More 

Review collected in partnership with La Quinta

Helpful?
Thank Richard W
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Thousand Oaks Newbury Park, responded to this review

Thank you for your feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our management staff. We very much appreciated your business and thank you for staying with us. Thanks, LQ Customer Care More 

Astoria, Oregon, United States
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 6, 2016

We stayed here in October 2015 and paid approximately $150.00. This was an unscheduled stop so we had little choice as to where we stayed, especially as we travel with our Dachshund. We were in Room 245. The stopper in the sink didn't work - which caused an unnecessary waste of water (California being in a drought). The carpet was... More 

Helpful?
Thank chobham241
General M, General Manager at La Quinta Inn & Suites Thousand Oaks Newbury Park, responded to this review

Dear Guest, Thank you for taking time to give us your feedback. I am sorry to hear that you experienced some issues during your stay. I have shared your comments with the staff and we will address the issues you mentioned. We are constantly improving to give the best service possible for our guest and I am glad you enjoyed... More 

Ute Park, New Mexico
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 2, 2016 via mobile

Our first room smelled strongly of mildew. We were moved to a different room which also smelled but it was too much effort to move all of our luggage again. The hotel was filthy in our room and the property as well. There were sticky black spots on the floor and after walking barefoot in the room my feet were... More 

Helpful?
Thank Mary B
General M, General Manager at La Quinta Inn & Suites Thousand Oaks Newbury Park, responded to this review

Dear Mary, Thank you for taking time to provide us with your feedback. I am sorry to hear that your stay was not comfortable. We will look in to the issues you mentioned and correct any deficiencies we find. I can assure you this is not typical of our hotel or the service and if you give us another opportunity... More 

Woodland, California
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed June 30, 2016 via mobile

We stayed here in the past many times on biz trips. Quality has been declining since the first time. This time we stayed in the room where the rug is so filthy we didn't want to take off her socks. There was a damp smell in the room that seemed to get worse as the night wore on. We killed... More 

Helpful?
1 Thank pasopeach
General M, General Manager at La Quinta Inn & Suites Thousand Oaks Newbury Park, responded to this review

Dear Guest, Thank you for taking time give us your feedback. I am extremely sorry to hear that your stay was not comfortable. We will look into the issues you mentioned and correct any issues we find or anything that may have been overlooked. I can assure you this is not typical of our hotel, but we will make sure... More 

1 review
3 of 5 stars Reviewed June 19, 2016

this LQ is not the usual updated motel-but it is kid and pet friendly-just off the freeway but in a beautiful neighborhood and great for dog walking. Lots of foliage and nice pool-more than one family with little kids having fun. Freeway noise in background- no restaurant on the premises you have to get back to freeway according to front... More 

Review collected in partnership with La Quinta

Helpful?
Thank doryd519
Lancaster, United States
1 review
5 of 5 stars Reviewed June 15, 2016

The LaQuinta room was wonderful and the staff was outstanding. Cleanliness was a concern prior to travel due to reviews I read, but this was definitely not the case. The cleanliness was not an issue with my stay in Newbury Thousand Oaks LaQuinta. The stay was excellent. I would stay again!

Review collected in partnership with La Quinta

Helpful?
Thank Norman F
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about La Quinta Inn & Suites Thousand Oaks Newbury Park

Address: 1320 Newbury Rd, Thousand Oaks, CA 91320-3607
Location: United States > California > Thousand Oaks
Price Range: $122 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Thousand Oaks Newbury Park 2.5*
Number of rooms: 124
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Also Known As:
La Quinta Inn And Suites Thousand Oaks
La Quinta Inn & Suites Thousand Oaks Hotel Thousand Oaks
La Quinta Inn & Suites 1000 Oaks
La Quinta Thousand Oaks
Thousand Oaks La Quinta
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