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La Quinta Inn & Suites Thousand Oaks Newbury Park

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La Quinta Inn & Suites Thousand Oaks Newbury Park
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275 Reviews from our TripAdvisor Community

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Showing 269: English reviews
calif
Reviewed 2 weeks ago via mobile

Booked and confirmed weeks ago, king bed, first floor. Got here after driving all day from San Francisco. Second floor only, or a queen, at the king price. Not that hard, La Quinta....got here by six...no excuse.

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Helpful?
Thank FLEETERIC
General M, General Manager at La Quinta Inn & Suites Thousand Oaks Newbury Park, responded to this review

Hello, Thank you for taking the time to share your thoughts. I am so sorry to hear that we failed to accommodate your request. I will use your feedback as a training opportunity to review procedures with staff. Sincerely, Alfredo C General Manager

New York City, New York
Reviewed 3 weeks ago

This is a three-story, fairly basic hotel. The parking lot is huge, but, other than that, the grounds are relatively compact. Room was clean, with dark furnishings. Be aware that the only toiletry provided is soap. Rooms have a single-use coffee maker, mini-frig and small microwave. There were several people with well-behaved dogs when I visited. There is a small...

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Helpful?
Thank Linda_Kundell
San Anselmo
Reviewed 4 weeks ago

This is very nice property on the outside, situated in a quiet, wooded area. Like a lot of older motels, there is not an interior hallway…the doors all face either the parking lot or the pool. The rooms need to refurbishing in the worst way. The carpets seem old and filthy. The staff is very friendly and tries to be...

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Helpful?
Thank Steve M
General M, Manager at La Quinta Inn & Suites Thousand Oaks Newbury Park, responded to this review

Hello Steve, Thank you for taking the time to share your experience. I am sorry that we fell short of meeting your expectations. I just took over this property two months ago and I am working diligently to improve both service and quality standards throughout the property. It is with feedback such as yours that will assist me in doing...

Beaumont, California
Reviewed October 25, 2016

Honestly there are no words. The front desk, housekeeping and handy man were not only exceptional they went beyond helping my wife and I. When you are going through some hard times and feel like there is no more humanity, you find people like Moses and Wendy and many others from the front desk to help you when there are...

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Helpful?
Thank sandrona63
Sun City, United States
Reviewed October 19, 2016

Second visit in a row where my room was skipped and not cleaned. Excuse at the front desk was that they were busy, fully booked. Does that mean the rooms don't get cleaned? Every year this hotel quality has gone down. Sad

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Helpful?
Thank Robert B
LQ Customer Car... T, Manager at La Quinta Inn & Suites Thousand Oaks Newbury Park, responded to this review

Thank you for your review. We truly regret that the accommodation and services provided were not what you have expected. Your opinion and satisfaction is very important to us and I am very sorry we were unable to meet your expectations. Thank you for bringing this to my attention.

Seattle, United States
Reviewed October 13, 2016

The room & hotel were acceptable, but definitely did not live up to other La Quinta hotels we've stayed at for business or leisure. It was the best location for us and the cost was good for that area.

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Helpful?
Thank Traci D
Las Vegas, Nevada
Reviewed September 25, 2016 via mobile

So disappointed in this facility. To start, the grounds are dead and filthy.. But I could have handled that if the room was clean and fresh. We found the room, stale smelling, beds uncomfortable and the bathroom walls were laden with disgusting residue! The free "breakfast" was stale bagels, granola, and some juice.

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Helpful?
Thank Jennifer A
LQ Customer Car... T, Manager at La Quinta Inn & Suites Thousand Oaks Newbury Park, responded to this review

Thank you for your review. This is definitely not the kind of experience we want our guests to have. I'm so sorry about the issues you encountered. Providing a clean, comfortable room to our guest is important to us. We will make sure your comments are shared with our housekeeping staff. Rest assured your comments are taken to heart and...

Boise, Idaho
Reviewed September 21, 2016

This hotel has great staff. The hotel rooms are very comfortable. The Wi-Fi works well. The price is not all that bad considering the proximity to some pretty expensive areas. Absolutely recommend this hotel to business travelers and families as I have stayed here for both.

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Helpful?
Thank Tony M
Murrieta, California
Reviewed September 16, 2016

Had to stay at this hotel because my company pays lodging when running overnight routes. The hotel was clean but you can tell and smell that the hotel has been there awhile and despite the updated rooms and linens you just can't febreeze the old out.

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Helpful?
Thank Greg R
Scottsdale, AZ, United States
Reviewed September 13, 2016

Excellent location that was nice and quiet even though it is right off the 101 highway. Very clean rooms and close to a variety of restaurants. Although we didn't use the pool and spa, it looks like a well-maintained area. I would definitely come back here.

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Helpful?
Thank Don D
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about La Quinta Inn & Suites Thousand Oaks Newbury Park

Address: 1320 Newbury Rd, Thousand Oaks, CA 91320-3607
Location: United States > California > Thousand Oaks
Price Range: $98 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Thousand Oaks Newbury Park 2.5*
Number of rooms: 124
Reservation Options:
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Also Known As:
La Quinta Inn & Suites 1000 Oaks
La Quinta Inn And Suites Thousand Oaks
La Quinta Inn & Suites Thousand Oaks Hotel Thousand Oaks
La Quinta Thousand Oaks
Thousand Oaks La Quinta
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Questions & Answers

Here's what travelers have asked, with answers from La Quinta Inn & Suites Thousand Oaks Newbury Park staff and other travelers.
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Questions? Get answers from La Quinta Inn & Suites Thousand Oaks Newbury Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you're a nonsmoker, be sure to ask for a nonsmoking room. Several rooms in the back are for smokers.”
 of 5 bubbles Linda_Kundell, 3 weeks ago | Read review
“don't go here”
 of 5 bubbles trvl4evrArizona, Aug 28, 2016 | Read review
“Second floor rooms were fine. Tables on the second floor decking were nice until teens stayed there into the wee hours smoking marijuana.”
 of 5 bubbles 107sheilal, Aug 17, 2016 | Read review
“pick one at a different hotel if you want a clean room”
 of 5 bubbles shannonp646, Apr 5, 2016 | Read review
“Run far away as fast as you can”
 of 5 bubbles actualdisneyprincess, Feb 19, 2016 | Read review
5 of 5
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