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Comfort Suites

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#16 of 61 Hotels in Santa Fe
Certificate of Excellence
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661 Reviews from our TripAdvisor Community

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Showing 655: English reviews
Denver, Colorado
Level Contributor
44 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Mrs. and I stayed overnight last weekend. The location was good (was near the Tortilla Flats restaurant - reviewed separately). Good check in and out. Very comfortable beds, slept like a rock, it was quiet the whole time. Recommended.

Helpful?
2 Thank US2Europe
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

First of all, thank you very much for staying with us during your recent stay at Comfort Suites in Santa Fe. We really appreciate your good review. We hope to see you back at our Hotel on your next visit to Santa Fe. Thank you very much for choosing our Comfort Suites as your choice of lodging. More 

North Carolina
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

I feel that the charges were to expensive for what we received, + $200 for this room was not worth the price and caused us to check out early. The pool area is disgusting and needs to be shut down immediately, disinfected and remodeled. The employees, breakfast and lobby area was great. The bathroom and window cleaning needs work though.

Review collected in partnership with this hotel

Helpful?
Thank TheUSVoyager
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

First of all, thank you for taking the time to leave a review of your recent stay with us. I apologize to hear that it was not a positive experience. We always want to ensure that our guest's needs are being met and I apologize that we fell short of the expectations that you had of us. Thank you again... More 

Ireland
Level Contributor
87 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is in a quiet area just off the highway and is about a 5ml drive from old town Santa Fe. It's a modern hotel with reasonably good amenities. I thought the room (with a King size bed) was a little cramped with not much walking room at the foot of the bed. Breakfast was fine..the usual fare. Room... More 

Helpful?
2 Thank BMRCIreland
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you for the nice review, we are thrilled to hear that you had such a wonderful experience at our Comfort Suites. We really enjoy giving our guests the best possible experience at the hotel. We really appreciate your feedback as it helps us to improve ourselves. Thank you for choosing our Comfort Suites as your choice of lodging during... More 

Sugar Land, Texas
2 reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

It was not a good experience. Sofa bed was broken with springs coming thru. When I spoke to the front desk about the broken bed, their response was - sofa beds are not supposed to be comfortable. No apology. No offer to fix anything. Horrible customer service, obvious training issues. Bathroom grout stained with mold. Do not stay here. Find... More 

Helpful?
Thank catholy
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

First of all, thank you for taking the time to leave a review of your recent stay with us. I apologize to hear that it was not a positive experience. We always want to ensure that our guest's needs are being met and I apologize that we fell short of the expectations that you had of us. Thank you again... More 

McKinney, Texas
Level Contributor
57 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Arrived and were greeted by a very helpful desk clerk who checked us in and we were given the accessible room I requested. The room was extremely clean and very spacious with a sitting area that has a couch. Plenty of parking and just 4 miles from town center. Free WIFI, breakfast and plenty of close in parking. What else... More 

Helpful?
3 Thank Zhorshik
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you for your wonderful review, we are glad to hear that you had such a wonderful experience at our Comfort Suites in Santa Fe. Thank you for choosing our Comfort Suites as your choice of lodging. We hope to see you back soon. More 

Haslet, Texas
1 review
3 of 5 stars Reviewed 3 weeks ago

Room was nice, very clean ,spacious. Overall would have been great if not for malfunctioning fire alarm that was not fixed. Allow for Sunday and Monday for a major holiday, The issue could not be resolved so we left early without extra charge to our account for the night we did not use on reservation.

Helpful?
Thank weaver1852
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you so much for taking the time to give us a review about your most recent visit. We’re so happy to hear you enjoyed the accommodations. We apologize for the alarm inconvinience. We truly appriciate your feedback as it helps us to improve. We hope you come back soon to stay with us again at our Comfort Suites. More 

The Villages, Florida
Level Contributor
60 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I have no idea what was going on here, but even though we only stayed one evening, the experience was not good. Our room seemed to have electrical issues. The hair dryer was broken, the ac did not cool at all. When we called and complained we were provided with a fan. Which we found out after the employee left,... More 

Helpful?
1 Thank Paula W
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

First of all, thank you for taking the time to leave a review of your most recent stay with us. I apologize to hear that it was not a positive experience. We always want to ensure that our guest's needs are being met and I apologize that we fell short of the expectations that you had of us. Thank you... More 

Texas
Level Contributor
126 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here again recently. Again, it was clean, comfortable and staff was friendly. Hotel is kept in good shape. May be a little hard to find. Near several restaurants. Chose not to eat breakfast here but it looked like there were good varieties and plenty. Looking forward to another stay.

Helpful?
2 Thank noplacetogo
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

We appreciate the kind words and wonderful review! We do have a nice clean hotel and really good breakfast every morning. Our staff is our best asset when it comes to making sure our customers have the best possible stay. We really appreciate you choosing our Comfort Suites as your choice of lodging. More 

Panama City, Florida
Level Contributor
73 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel room itself was clean and our room quiet. But, walking around Santa Fe in the summer really gives one a thirst. And, to be on one of the upper floors, but always need to go to the first floor for ice (in spite of "Ice" signs on each floor) was a bit disappointing.

Helpful?
3 Thank marathonmess
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you so much for taking the time to give us a review about your most recent visit. We really appreciate your feedback as it helps us to improve our product. We really appreciate you choosing our Comfort Suites as your choice of lodging. More 

Lubbock, Texas
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed July 24, 2016 via mobile

We stayed here one night in 2014 and were very happy. I wrote a very good review at that time. In 2015 we decided to stay for three nights. What a mistake. We were in a room that didn't have adequate air conditioning. Our room was damp all the time, towels and bathing suits never dried. The staff person told... More 

Helpful?
Thank Texanne_Lubbock
ComfortSuitesMgmnt, General Manager at Comfort Suites, responded to this review

Thank you for your detailed review of your stay with us. Please note that I have shared the shortcomings you encountered with the quality of air conditioning and the customer service. I apologize for the added stress this may have added to your stay. We take these comments to help us see where we need to improve and update throughout... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Welcome to the Comfort Suites, a Santa Fe hotel near Santa Fe Plaza and the historic old townYour Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast.New Flatscreen TV in all rooms. Many HD channels, including several HBO & ESPN channels in HD. Newly renovated indoor heated pool and hot tub. All rooms include refrigerator, hair dryer, iron & ironing board,coffe maker. In addition, we continue to offer: Free high-speed internet,Free local calls, Computer in the lobby with free internet and access to copy and fax services. Very close to a variety of restaurants including Olive Garden, Outback Steakhouse, Applebees, Starbucks or local favorites such as Blue Corn Cafe & Brewery, Horseman’s Heaven Cafe and Santa Fe Capitol Grill. the shopping center featuring Target, Best Buy, Regal Cinema and many more……. Discover the richness of the arts and culture with your stay. The Comfort Suites® hotel is near College of Santa Fe and the Museum of New Mexico. The Eight Northern Pueblos Arts & Crafts Show, Santa Fe Opera and Ski Santa Fe are all located minutes from this Santa Fe, NM hotel. The Santa Fe Plaza and the historic old town are less than four miles away.Enjoy the many area attractions including Canyon Road and Santa Fe Plaza, home to museums, galleries, fine dining and entertainment. The hotel is also minutes from the state capitol and casinos. Visitors will appreciate the American Indian culture and scenic beauty of Santa Fe while staying at the Comfort Suites hotel.Guests of this Santa Fe, NM hotel will enjoy the free coffee and free weekday newspaper. Guests in the mood for a swim will want to take a dip in the indoor heated pool and hot tub. Business travelers will appreciate free wireless high-speed Internet access, on-site meeting room and access to copy and fax machines.All rooms at this Santa Fe hotel are air conditioned and come equipped with irons, ironing boards and cable television.100% Non-smoking room. The hotel also offers valet cleaning service.Our perfect location and convenient access to area attractions makes this Santa Fe, New Mexico hotel a great place to stay for business and leisure travelers. We look forward to seeing you soon. ... more   less 

Additional Information about Comfort Suites

Address: 3348 Cerrillos Rd, Santa Fe, NM 87507-2902
Location: United States > New Mexico > Santa Fe
Price Range: $100 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 60
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Also Known As:
Comfort Hotel Santa Fe
Comfort Suites Santa Fe
Santa Fe Comfort Suites
Hotel Style:
#4 Business Hotel in Santa Fe
#9 Family Hotel in Santa Fe
#15 Romantic Hotel in Santa Fe
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