Inn and Spa at Loretto
211 Old Santa Fe Trl, Santa Fe, NM 87501-2106
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About
#21 of 63 hotels in Santa Fe
Location
4.9
Cleanliness
4.5
Service
4.3
Value
3.9
GreenLeaders Silver level
An exquisite Santa Fe, New Mexico hotel reflecting the culture and sophistication of its historic setting, the Inn and Spa at Loretto features 136 guestrooms, a full-service spa, casual fine dining, art galleries and a tranquil garden. The Inn is ideally located in the heart of Santa Fe, near the Palace of the Governors and just one block from historic Santa Fe Plaza's galleries, museums, restaurants and boutiques. Effortlessly blending old-world charm with world-class splendor, this Santa Fe luxury hotel is one of the state's most photographed buildings. Built at the end of the historic Old Santa Fe Trail high in the spectacular Sangre de Cristo Mountains, the Inn and Spa at Loretto is an architectural recreation of the Taos Pueblo, a national historic landmark.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Skiing
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Paid private parking nearby
Wifi
Outdoor pool
Heated pool
Restaurant
Breakfast available
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Massage
Baggage storage
Concierge
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Iron
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Centrally Located
Languages Spoken
English, Spanish
Location
100Great for walkers
Grade: 100 out of 100
100Restaurantswithin 0.3 miles
199Attractionswithin 0.3 miles
211 Old Santa Fe Trl, Santa Fe, NM 87501-2106
Getting there
Rental CarsSee rental cars from $43/day
Nearby restaurants
Kakawa Chocolate House
1,275 reviews6 min
Sazón
1,354 reviews2 minMexican
Palacio Restaurant
1,307 reviews3 minMexican
El Callejon Taqueria and Grill
476 reviews6 minMexican
See all nearby restaurantsNearby attractions
Keshi
294 reviews4 minArt Galleries
Kakawa Chocolate House
524 reviews6 minSpeciality & Gift Shops
New Mexico State Capitol (Roundhouse)
1,062 reviews6 minGovernment Buildings
The Cathedral Basilica of St. Francis of Assisi
3,994 reviews2 minChurches & Cathedrals
See all nearby attractions2303Reviews32Q+A100Room tips
Reviews
Traveler rating
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I have to say that the hotel was great overall! But the highlight of our stay was the genuine hospitality given by both Ezequiel and Johnny at the crafted bar. Every time my friends and I were in there getting drinks they both went above and beyond to make us feel special. Please make sure these gentlemen are recognized for being masters of their craft and impeccable service!
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Date of stay: September 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Kelsey Harney, Other at Inn and Spa at Loretto
Responded 2 weeks ago
Thank you so much for this glowing review! We are elated to hear that you enjoyed your experience with us and we truly cherish your kindness and support. We would love to care for you again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
This is a beautiful place with a great location. Everyone who worked there was terrific snd welcoming. We stopped in the middle of a long awaited southwestern trip and this was a three night stop. Sadly we left a day early ( even though we knew we were forfeiting the $) Due to the fact that there was no pool to use - under construction - We booked this for the very purpose of rest and relaxation and to us, the pool was a big thing. No one told us in advance- we would have made other plans. in addition the restaurant was closed 2 of the 3 nights we were there and booked on the other.Otherwise its a great place with a great staff!
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Date of stay: August 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Kelsey Harney, Other at Inn and Spa at Loretto
Responded Aug 1, 2023
We are delighted to hear that you enjoyed our hotel, location, and staff, but we apologize that we were lacking some amenities during your stay. We appreciate your honest feedback and we would love another opportunity to impress you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a great experience at the newly renovated bar called Crafted Cafe at the hotel. We happened to be there the first day opening and both the manager Chris and bartender Johnny were absolutely amazing! They were knowledgeable, helpful, and fun. We were introduced to the local “spirits” and Johnnys mixology was on point.
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Date of stay: July 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Kelsey Harney, Other at Inn and Spa at Loretto
Responded Jul 24, 2023
Thank you for your kind words! We are so happy to hear that you had a great experience with us and we truly cherish your support. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our stay at the Inn and Spa at Loretto was fabulous. From the moment we arrived our experience was first rate. From the Valet parking attendants to the front desk to housekeeping, everyone was super helpful and friendly. A special thank you to Pamela who made my wife's Birthday special. The Inn is well taken care of and it shows in the cleanliness of the Lobby, Rooms, Grounds and Restaurants. It’s evident that the ownership and staff take great pride in their Inn and strive to give great service. The room was perfect and exceeded our expectations in every way. The location is great and is within easy walking distance to everything. We will definitely be staying there again when we return to Santa Fe!
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Date of stay: June 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Kelsey Harney, Other at Inn and Spa at Loretto
Responded Jul 14, 2023
We are ecstatic to hear that you enjoyed many aspects of your stay with us! Thank you so much for this glowing review. Your support means the world to us and we look forward to caring for you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Basically you’re paying (over paying) for a downtown location. The room was small, dated and air conditioning did not keep the room cool. The interior hall ways are hot and are smelly. The front desk personnel are less than pleasant. Our first night we booked a reservation in their restaurant Luminaria When we arrived the wait person opened the patio doors. We asked her if she would close the doors and turn up the air as it was 91 degrees outside and very warm. Her response was the air conditioning was not working properly. In addition, another guest was having their Halibut and the smell permeated the restaurant. Not wishing to sweat during our meal, we left and had an excellent meal and experience at Coyote Cafe. In addition, our room’s air conditioning is unable to cool our space. Unless you have to stay at this location and like to be over charged, stay away.…
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Date of stay: July 2023Trip type: Traveled as a couple
Room Tip: The Hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Kelsey Harney, Other at Inn and Spa at Loretto
Responded Jul 14, 2023
We are deeply sorry to hear that your experience with us was not positive. We sincerely apologize that we missed the mark in many areas of your stay, but we truly appreciate your honest feedback as we are always looking to improve. We will share your concerns with our team and we are committed to proving a better experience for our guests moving forward.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at the Inn for three nights in early July with my son and daughter in law. It’s extremely well located, within an easy walk of the Plaza. We had breakfast daily at Luminaria, the hotel restaurant, which has a beautiful outdoor patio, and enjoyed great service and food. Because the building is so old, apparently there are AC issues. My room’s AC worked sporadically and the room never got truly cool no matter how I fiddled with the thermostat. My son and DIL had more serious issues with their room and the second night they had to change rooms twice because the AC wouldn’t work at all (we’re taking middle of the night moves). When my son talked to the manager the next day, he was apologetic (and offered a credit half a night’s stay). He said the presence of a large number of guests had stressed the system and it should be better our last night since a wedding party and guests had checked out. I share this information because it seems to me that you shouldn’t have to roll the dice here and hope that when you stay the AC system isn’t stressed from overuse so you can have a cool room. I wouldn’t stay here again during the summer months. …
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Date of stay: July 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Kelsey Harney, Other at Inn and Spa at Loretto
Responded Jul 6, 2023
Thank you for taking the time to leave us this review. We are glad to hear that you enjoyed our location, restaurant, and service, but we sincerely apologize that the AC was not working properly during your stay. We understand your frustration and we are very sorry for the inconvenience this caused for you and your family. We truly value your honest feedback as we are always looking to improve. We would love another opportunity to impress you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff at the Loretto was exceptional during our stay at the hotel. I would especially like to point out Pam at the front desk and all of the valets during our stay. Pam Rocks! All of the Valets were wonderful!
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Ask for Pam at the front desk!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Kelsey Harney, Other at Inn and Spa at Loretto
Responded Jul 6, 2023
We are elated to hear that you enjoyed exceptional service during your visit with us! We truly appreciate your kindness and support and we hope to care for you again in the future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff at this hotel are very helpful and especially Pamela! Needed to change rooms to accommodate my parents needs and she was incredibly helpful and even helped them move rooms. Pamela went above and beyond
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Date of stay: June 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Kelsey Harney, Other at Inn and Spa at Loretto
Responded Jul 2, 2023
We are thrilled to hear that you enjoyed our staff during your stay with us. Thank you for your kind words and support. We would love to care for you again in the future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed for five days and it was wonderful. Staff were exceptionally friendly and helpful; restaurant was great and had a lovely courtyard; the room was very clean, comfortable and lovely. It was quiet even though there was some construction nearby. Honestly could not have asked for a better experience. And location is so convenient.
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Kelsey Harney, Other at Inn and Spa at Loretto
Responded Jun 16, 2023
Thank you for this glowing review! We are ecstatic to hear that you had a great experience with us. Your support is greatly appreciated and we hope to care for you again in the future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We spent our wedding anniversary there and had a splendid time. Genelle on the front desk insisted on upgrading us which we accepted! It was a larger room with a patio/balcony. It was lovely. The valet guys were so attentive and helpful. The whole experience was so relaxing and we thoroughly enjoyed ourselves.
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Date of stay: June 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: The pool is NOT anywhere finished even though the ad in the hotel says finished by summer of...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Kelsey Harney, Other at Inn and Spa at Loretto
Responded Jun 14, 2023
We are elated to hear that you enjoyed a wonderful experience with us! Thank you so much for your kind review. Your support is greatly appreciated.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Santa Fe area.
PRICE RANGE
$289 - $543 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
inn and spa at loretto hotel santa fe, hotel at loretto, at loretto hotel, inn at loretto
LOCATION
United StatesNew MexicoSanta FeDowntown
NUMBER OF ROOMS
136
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Claim Your ListingINN AND SPA AT LORETTO - Updated 2023 Prices & Hotel Reviews (Santa Fe, NM)
Frequently Asked Questions about Inn and Spa at Loretto
Which popular attractions are close to Inn and Spa at Loretto?
Nearby attractions include Keshi (0.2 miles), Kakawa Chocolate House (0.3 miles), and New Mexico State Capitol (Roundhouse) (0.3 miles).
What are some of the property amenities at Inn and Spa at Loretto?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Inn and Spa at Loretto?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Inn and Spa at Loretto?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to Inn and Spa at Loretto?
Conveniently located restaurants include Kakawa Chocolate House, Sazón, and Palacio Restaurant.
Are there opportunities to exercise at Inn and Spa at Loretto?
Yes, guests have access to a pool and a fitness center during their stay.
Is Inn and Spa at Loretto located near the city center?
Yes, it is 0.2 miles away from the center of Santa Fe.
Are any cleaning services offered at Inn and Spa at Loretto?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Inn and Spa at Loretto?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Inn and Spa at Loretto offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Inn and Spa at Loretto?
The staff speaks multiple languages, including English and Spanish.