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La Posada de Santa Fe, a Tribute Portfolio Resort & Spa

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474 Reviews from our TripAdvisor Community

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Showing 466: English reviews
Albuquerque, New Mexico
Reviewed June 30, 2015 via mobile

The hotel is very nice. They do offer a car valet service. The desk clerks are very nice. They give you a map and show you how to get there and where the pool/restaurants are located. There is free Wi Fi also in your rooms. The rooms are individual units. We had a living room, and bedroom. They are carpeted,...

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Helpful?
Thank Heather629
PaulEPoer, General Manager at La Posada de Santa Fe, a Tribute Portfolio Resort & Spa, responded to this review

We very much appreciate your comments. I agree the complimentary shuttle service is a great feature especially in Santa Fe where parking is so challenging. What a convenience to be dropped off at your restaurant and to picked up after dinner!

Houston, Texas
Reviewed June 30, 2015

Location is great for this spread-out venue. Rooms are quaint with southwestern flair. Some rooms have been updated, but not all. Beautiful artwork in lobby and reception areas. Breakfast on the patio is wonderful. Traffic congestion in and out of the resort at peak times due to valet parking. Clearly needs more updating on pool and remainder of rooms.

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Helpful?
Thank janie23903
PaulEPoer, General Manager at La Posada de Santa Fe, a Tribute Portfolio Resort & Spa, responded to this review

Thank you for your comments. All of our public and guest room areas have now been updated but we have taken care to respect the history of this wonderful property so it remains a bit unique.

Knoxville, Tennessee
Reviewed June 28, 2015

On our first night there, we experienced several issues and had some problems getting them resolved quickly. It seemed like for every issue we had, it took two calls to get an actual response. Feeling worn out and frustrated, we headed to the lobby bar to calm down with a glass of wine. There we met Sam and began talking...

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4Thank dscott163
PaulEPoer, General Manager at La Posada de Santa Fe, a Tribute Portfolio Resort & Spa, responded to this review

Thank you for your great comments about Sam. We agree, he's a valuable team member who helps make visits special.

Denver, Colorado
Reviewed June 27, 2015

The hotel location is very good but that's about all it has going for it. The rooms are dark and small and outdated and the service is really bad and there is a general lack of concern regarding service to the guests. Possibly the worst service overall we have ever experienced. Our worst service experience was when we happened to...

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8Thank tresmantanas
PaulEPoer, General Manager at La Posada de Santa Fe, a Tribute Portfolio Resort & Spa, responded to this review

We're very sorry to hear of your experience. Our guest rooms are historic and each of the 157 rooms is different. Our spa has just completed a renovation and we've heard no other issues with showers but will certainly look into it.

Denver, Colorado
Reviewed June 26, 2015

We've stayed at the La Posada numerous times over the past 6 years...and recently it was acquired by Starwood making it a Luxury Collection property. This is great news, because being a lifetime Gold member, I can earn more points for free stays. They updated the beds to the Heavenly bed, the towels and robes are nicer and the bathrooms...

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4Thank Jmdidday
PaulEPoer, General Manager at La Posada de Santa Fe, a Tribute Portfolio Resort & Spa, responded to this review

Thank you so much for your kind comments. Just one point of clarification and that is La Posada is privately owned and managed under a license granted by Starwood. Starwood does not manage the hotel itself. We accept requests for specific rooms but cannot guarantee we can honor every request because, honestly, there are a lot of repeat guests all...

San Francisco, California
Reviewed June 23, 2015

This old, landmark hotel has potential but is saddled with rude, frustrating service and personnel. We booked many rooms for a weekend. Every couple experienced problems that took away from their stay. Upon arrival the check-in staff were beyond rude (Jennifer, Joshua and the rooms manager [Janeel?]). They acted as if we were putting them out just to get into...

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5Thank SF-WorldwideTraveler
PaulEPoer, General Manager at La Posada de Santa Fe, a Tribute Portfolio Resort & Spa, responded to this review

We certainly apologize for your experience. As you can see by most of the other reviews your experience was an exception. The three front desk team members you mentioned are often complimented but we will certainly discuss your visit with them.

Reviewed June 22, 2015 via mobile

Jennifer what a wonderful person. She made the trip memorable! I will definitely come back, the atmosphere is fantastic. This is my first time in New Mexico, nice scenery, better Tequila! The bartenders are top scale, and got better as the margaritas flowed!

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1Thank Steven F
PaulEPoer, General Manager at La Posada de Santa Fe, a Tribute Portfolio Resort & Spa, responded to this review

I've also found the bartenders get better with additional Tequila. Glad you enjoyed your visit.

Reviewed June 22, 2015 via mobile

This is my first time here. The staff has been very friendly. Make sure you go to staab house and see Jennifer!! She is the best to be 2000 miles from home and feel like you're at you local watering hole!! There is nothing better!! If you have the chance DON'T pass it up. Tell Jennifer Jeff sent you!!

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1Thank Jeff P
PaulEPoer, General Manager at La Posada de Santa Fe, a Tribute Portfolio Resort & Spa, responded to this review

Thank you so much for your comments. We agree, Jennifer is the best. She is spending much of the summer at our pool bar but the rest of the Staab House bartending team is in place.

Reviewed June 22, 2015

Over the years we have visited Santa Fe and stayed at La Posada numerous times. We have had so many memories from seeing celebrities to spending time with the amazing staff. Everyone is treated like a king and there is no one more outgoing and personable than “Sam” the bartender, who I like to call “Sammy”. We had the pleasure...

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Thank Brett H
PaulEPoer, General Manager at La Posada de Santa Fe, a Tribute Portfolio Resort & Spa, responded to this review

Thank you for your comments. Sam and Raul are great and the historic Staab House is a wonderful place to enjoy a cocktail. Glad you agree.

Reviewed June 19, 2015

During our recent visit to New Mexico, my wife and I searched various websites in hopes of finding a romantic hotel to celebrate our anniversary. When we saw the pictures for this hotel, we were extremely excited. However, due to late flights, my wife and I arrived a little after midnight. Their customer service person immediately told us that we...

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18Thank Jorge M
PaulEPoer, General Manager at La Posada de Santa Fe, a Tribute Portfolio Resort & Spa, responded to this review

We certainly apologize for your experience. La Posada has 157 rooms and suites and no two of them are alike. The property is historic with some accommodation's over 120 years old. The Baca House is part of the original property and is extremely popular.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
La Posada de Santa Fe, a Tribute Portfolio Resort & Spa, is affiliated with Marriott/Starwood Hotels and Resorts and participates in Marriott/SPG loyalty programs. "The Art Hotel of Santa Fe" is an historic property and the only resort downtown. Nestled on six acres in the heart of Santa Fe, just steps from the historic Plaza and Canyon Road, this AAA Four-Diamond resort is the ultimate destination for both leisure and business travel with exquisite indoor and outdoor venues for groups, meetings, weddings, and social events. Discover a captivating blend of adobe architecture with casita-style lodging, a curated art gallery collection, year-round heated outdoor pool and hot tub, award-winning spa, exceptional cuisine and genuine hospitality from our seasoned professionals. ... more   less 

Additional Information about La Posada de Santa Fe, a Tribute Portfolio Resort & Spa

Address: 330 East Palace Ave., Santa Fe, NM 87501 (Formerly La Posada de Santa Fe, a Luxury Collection Resort & Spa)
Location: United States > New Mexico > Santa Fe
Price Range: $190 - $384 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — La Posada de Santa Fe, a Tribute Portfolio Resort & Spa 4.5*
Number of rooms: 157
Reservation Options:
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Also Known As:
La Posada De Santa Fe Resort And Spa
La Posada De Santa Fe Hotel Santa Fe
Hotel Style:
#3 Top resorts Hotel in Santa Fe
#9 Spa Hotel in Santa Fe
#13 Luxury Hotel in Santa Fe
#23 Business Hotel in Santa Fe
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Questions & Answers

Here's what travelers have asked, with answers from La Posada de Santa Fe, a Tribute Portfolio Resort & Spa staff and other travelers.
8 questions
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Questions? Get answers from La Posada de Santa Fe, a Tribute Portfolio Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Look at the room before accepting it”
 of 5 bubbles 295suen, 2 weeks ago | Read review
“book early and get a room with a fireplace (romantic), if during winter.”
 of 5 bubbles 211wallaces, 3 weeks ago | Read review
“Get instructions if you want to build a fire. They will be happy to show you!”
 of 5 bubbles donitaw844, 4 weeks ago | Read review
“Request renovated room.”
 of 5 bubbles Lagato, Jan 11, 2017 | Read review
“During the winter months, get a room with a fireplace.”
 of 5 bubbles veronicad483, Jan 2, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question