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Eldorado Hotel & Spa

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#18 of 61 Hotels in Santa Fe
Certificate of Excellence
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Eldorado Hotel & Spa
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1,243 Reviews from our TripAdvisor Community

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Showing 1,226: English reviews
Villa Park, California
Reviewed 5 days ago NEW

I recently stayed at the Eldorado Hotel in Santa Fe for a two day business meeting. My stay was mid-week at the beginning of December. Since it was after Thanksgiving but well before the end of year holidays Santa Fe was very quiet. The Eldorado hotel is a very large hotel that is located close to all the things you...

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1Thank John H
Springfield, Illinois
Reviewed 5 days ago NEWvia mobile

This hotel is an exceptional sot. The rooms are well appointed and comfortable. The hotel is located just across the street from thr Georgia OKeefe museum and just steps from these excellent bakery and is within waking distance to the Plaza and most attractions. There is a public garage diagonally across the street from the hotel which cost far less...

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Thank pamelaf518
Golden, Colorado
Reviewed 1 week ago

Great place. Hospitality was excellent even on Thanksgiving when I am sure they all would rather be with Family. Fit our needs perfectly! Close to old town, comfortable, great lounge, great food. Thanks Eldorado!

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1Thank rgpratt2
Lakewood, Ohio
Reviewed 1 week ago

The Eldorado, upon entry, certainly lives up to its Santa Fe billing. It FEELS like old Santa Fe, from the stucco exterior, to exposed beams in the lobby and main social area, to the consistent Mission furniture execution throughout (except in the more contemporary bar and lounge areas). I believe the hotel has been gradually updated in the last few...

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3Thank Cowslower
EldoManagement, Guest Relations Manager at Eldorado Hotel & Spa, responded to this review

Dear Cowslower, Thank you for taking the time to write a review about your recent stay at the Eldorado Hotel & Spa. I was delighted to read how memorable John our doorman was to you during your stay with us. Your additional comments about your stay will be reviewed with our department managers at our next managers meeting. Once again...

Reviewed 1 week ago

We traveled fro Louisiana to attend a dear friend's grandson's wedding. The rooms were great and the facilities right in the Hotel were lovely. Everything was handled with professionalism. The check in/check out process was very smooth and well organized.

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1Thank cynthia d
Sunset, South Carolina
Reviewed 1 week ago

The room, especially the carpeting was filthy. I kept shoes on the whole time. The furniture was worn and dirty. I spent an entire week in this hotel and needed one extra day at the end of my stay. I followed up for 2 months and every day that I was there. They did nothing to accommodate my extra night....

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1Thank epeacock16
EldoManagement, Guest Relations Manager at Eldorado Hotel & Spa, responded to this review

Dear Epeacok16, Thank you for taking the time to write a review about your most recent stay with us at the Eldorado Hotel & Spa. I apologize we were unable to accommodate you for your second additional night per your request. However, after review of your stay the front desk was able to accommodate you for the one additional night...

Montreal, Canada
Reviewed 1 week ago

This is supposed to be one of the premier hotels in Santa Fe, and there are some aspects of it that seem that way, but I had several issues with basic services that I would have expected at even a budget hotel. For example, I checked in about 30 minutes before their kitchen closed. After a full day of travelling...

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3Thank Nick Z
EldoManagement, Guest Relations Manager at Eldorado Hotel & Spa, responded to this review

Dear Nick Z, Thank you for taking the time to write a review about your stay in August 2016 at the Eldorado Hotel & Spa. Please accept my most sincere apologies for the restaurant not picking up their phone prior to them closing and the front desk personal not communicating with you at anytime after you had spoken with them....

Chicago, Illinois
Reviewed 1 week ago via mobile

Very dog friendly. Big rooms, tv beautiful lounge and lobby. A few minutes walk to plaza. Really can't beat it. Especially if you have a pet. They did draw the line in taking our dog into the lounge at night. We understood. The hot tub and small pool is on roof. Sauna is small in locker room. Fitness center is...

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3Thank Albert N
Austin, Texas
Reviewed 2 weeks ago via mobile

I expected hotel to be much nicer. Lobby is nice and looks like they are slowly renovating. Lobby bar was modern and staff great. The spa is not very impressive. I had a massage with Jill and she was wonderful, but spa area is dingy and carpet dirty. The entrance to spa is nice, but once beyond that it is...

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3Thank kunks5
OKlahoma
Reviewed 2 weeks ago

This hotel is nice but feels like a large chain hotel. It was clean and comfortable. The parking fee was steep but the staff in the garage is helpful, kind, and always in a good mood. This hotel is in a great location to be able to walk to the nearby shopping!

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3Thank Sooner18
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Old House Restaurant
The Old House Restaurant
Cuisines: American, Contemporary
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
Come to the newly remodeled Eldorado Hotel and Spa, where award-winning service and unexpected delights set the stage for an enchanting visit. This acclaimed four-diamond hotel is located steps from the Santa Fe Plaza. Spacious rooms, many with views and some with wood burning fireplaces. Superb cuisine at the Old House Restaurant and AGAVE lounge. Experience the new CAVA bar featuring Spanish wines, food and live entertainment. Ultimate pampering at the full-service Nidah Spa. Underground, covered parking. ... more   less 

Additional Information about Eldorado Hotel & Spa

Address: 309 W San Francisco St, Santa Fe, NM 87501-2115
Location: United States > New Mexico > Santa Fe > Downtown
Price Range: $156 - $309 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Eldorado Hotel & Spa 4*
Number of rooms: 219
Reservation Options:
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Also Known As:
Eldorado Hotel And Spa
Eldorado Hotel Santa Fe
Eldorado Santa Fe
Hotel Style:
#6 Spa Hotel in Santa Fe
#7 Luxury Hotel in Santa Fe
#16 Business Hotel in Santa Fe
#26 Family Hotel in Santa Fe
#26 Romantic Hotel in Santa Fe
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Questions & Answers

Here's what travelers have asked, with answers from Eldorado Hotel & Spa staff and other travelers.
11 questions
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Questions? Get answers from Eldorado Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms near elevators help since corridors are long.”
 of 5 bubbles t0mk0zl0wski1, 3 weeks ago | Read review
“front has view of Old Santa Fe”
 of 5 bubbles daffydoc69, 4 weeks ago | Read review
“Add price of parking to your cost when evaluating.”
  • Standard Room
  • Nice size sink
 of 5 bubbles KenSML, Oct 26, 2016 | Read review
“Room with a view of sunset!”
 of 5 bubbles concettaw, Oct 26, 2016 | Read review
“Get a room on the 5th floor so you have a fireplace and balcony.”
 of 5 bubbles JDJodi, Oct 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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