Eldorado is in the perfect location, which allowed my group to explore the storied city of Santa Fe. Connor was friendly, helpful, and professional. Our room was clean and tidy. There isn't much more I could ask for on a trip to Santa Fe!
The Eldorado is a great place to stay. The rooms are large,the beds comfortable and the service is outstanding. Everything is an easy walk away. It's a great place to begin your New Mexico experience. I look forward to my next stay.
My daughter and I were on our first girls trip. She is 17 and going off to college so it was really important for this to be a good experience for us. While we were there the hotel staff went out of their way to be accommodating. Everyone was very kind. Josh at the front desk remembered us by name as we were coming and going. After leaving the hotel, our next stop on our trip was Sodona AZ...we were 1/2 way there when my daughter realized she had left behind a ring that was very emotionally important to her. We called the hotel and Conner, Rosevelt and Reina went way above and beyond to find the ring. They turned the room upside down and could not find it. The following day Reina said she was going to go back and go through the laundry to try to find the ring,. She did! On our way back through we stopped by to pick it up! This was 3 days later! They all worked so hard to bring this important item back to my young lady. No one had to do this, but they did, and we will be forever grateful!…
We had such a memorable stay here. Excellent location. We love Carlos. He went above and beyond, making fires in the lobby for us, even calling a personal friend to help us get last minute reservations for dinner! The hotel was cozy, and we loved all the walkable places we could go to. We are in love with Santa Fe! Coming back!
Our family along with two other families spent 5 nights at Eldorado Hotel & Spa for spring break. The entire staff was friendly, helpful and accommodating. Carlos, the head of security started a roaring fire in the lobby for us twice and also helped our group of 13 obtain dinner reservations (which was not small feat) the last night of our stay. The hot tub and pool were spotless and the perfect ending to our exciting days of hiking, river rafting, golfing and skiing. These are certainly unprecedented times however, El Dorado made our vacation safe, memorable and relaxing--exceeding all expectations.
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