We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Eldorado Hotel & Spa

309 W San Francisco St, Santa Fe, NM 87501-2115
Visit hotel website
5 people are viewing this hotel
Check In— / — / —
Check Out— / — / —
Guests1 room, 2 adults, 0 children
Official Website
$199
View Deal
Travelocity
$199
View Deal
Trip.com
$234
$162
View Deal
SAVE $72
Booking.com$199
Orbitz.com$199
getaroom.com$234
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (331)
360
Panoramas (13)
Videos (2)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Come to the newly remodeled Eldorado Hotel and Spa, where award-winning service and unexpected delights set the stage for an enchanting visit. This acclaimed four-diamond hotel is located steps from the Santa Fe Plaza. Spacious rooms, many with views and some with wood burning fireplaces. Superb cuisine at the AGAVE lounge. Experience the new CAVA bar featuring Spanish wines, food and live entertainment. Ultimate pampering at the full-service Nidah Spa. Underground, covered parking.
Read more
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Parking garage
Parking
Free internet
Wifi
Public wifi
Internet
Hot tub
Sauna
Rooftop pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Snack bar
Vending machine
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Spa
Facial treatments
Massage
Salon
Rooftop terrace
Baggage storage
Concierge
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Show more
Room features
Non-smoking rooms
Suites
Air conditioning
Housekeeping
Private balcony
Room service
Refrigerator
Flatscreen TV
Safe
Show more
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English, Spanish
Hotel links
Visit hotel website
Offers & Announcements:Before The Holidays
Hotel deals
1,683Reviews18Q+A100Room tips
Traveler rating
  • 829
  • 464
  • 226
  • 91
  • 74
Time of year
Traveler type
Language
  • More languages
Selected filters
  • Filter
  • English
Popular mentions
Our stay at eldorado was one night and the hotel was clean and staff was great. Erick from room service was especially awesome! He was prompt in bringing our food and polite. The chicken sandwich was delicious and my husband loved the enchiladas!
Read more
Hotel's Favorite
This hotel was quite lovely and clean. Upon arrival, we walked through the hotel lobby and restaurant and really enjoyed how modern and neatly arranged everything was. The room was quiet and the bed extremely comfortable. We enjoyed the hot tub even though it was snowing. The best part of our stay was the customer service. The staff is friendly and on top of every detail. Louis, our valet, was especially helpful - we were in the middle of moving, so had a Uhaul truck with us which couldn't fit in the El Dorado lot. He was running back and forth between the valet station and the Starbucks next door to ensure we had a spot for the Uhaul, all while it was snowing. To top it all off, I forgot something in the car later that night and had to come down and request him to bring it back up - he did all of this with a smile on his face and was more than helpful. You guys hired top notch staff...keep up the good work!
Read more
We loved the hotel lobby, lounge, and ambiance. Breakfast was absolutely fantastic and the service was amazing. Esther & Christine at the front desk were so incredibly helpful and an absolute delight! Thank you for the great stay and for making it special for my mom's 70th birthday getaway!
Read more
Response from Kelsey H, Social Media Coordinator at Eldorado Hotel & Spa
Responded 3 days ago
Thank you so much for your kind review and support! We are delighted to be a part of the celebrations and we loved caring for you and your family! We hope you will return again in the future!
Read more
The accomadations were very comfortable and enjoyable. Actually, the best customer service in ever department I've ever experienced. Beautiful views of the city. Quick walk to restaurants and shopping.
Read more
Response from Kelsey H, Social Media Coordinator at Eldorado Hotel & Spa
Responded 5 days ago
Thank you so much for the kind words and amazing compliments! We love to hear that we have provided you with the best customer service you have ever experienced! This is what we strive for! We are so happy you enjoyed your accommodations and the convenience of our location as well! We hope to care for you again soon!
Read more
It is a very nice-looking hotel, but a few things made our visit less than acceptable. Check in was backed up and we waited in line for well over half an hour. Seemed like mass confusion at the check in desk. The room was generally nice as was the bed. Unfortunately, the air conditioner was so loud I could not sleep. So, I turned it off, but the room refrigerator would run about every half hour or so and it was so loud that again it made sleeping impossible. If a hotel room is so loud that I cannot sleep I find that completely unacceptable. I did mention this to the front desk person who simply said, "thank you for letting me know". I would have expected a better response.
Read more
Response from Kelsey H, Social Media Coordinator at Eldorado Hotel & Spa
Responded 1 week ago
We appreciate the feedback about your experience. We apologize that you did not have the most comfortable nights rest and that the noise from your AC and refrigerator made it difficult for you to sleep. We will share this insight with our maintenance team to see if they can do some work to help with the noise. Thank you for bringing this to our attention and we will work on improving for the future!
Read more
Previous
PRICE RANGE
$206 - $447 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
eldorado hotel and spa, eldorado hotel santa fe, eldorado santa fe
LOCATION
United StatesNew MexicoSanta FeDowntown
NUMBER OF ROOMS
219
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing