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BEST WESTERN PLUS Inn of Santa Fe

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#20 of 61 Hotels in Santa Fe
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821 Reviews from our TripAdvisor Community

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Showing 771: English reviews
Wells, Maine
Reviewed 4 weeks ago

We had a rough travel day, got to the hotel and was very impressed with the decor. The people were sooo friendly and helpful. It was very comfortable in the room, felt homey. The breakfast was great, we rely on the breakfast as we are gone all day and only snack while on the road. Never disappointed with the start...

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Thank Lorna M
Reviewed 5 weeks ago

Stayed two nights bit noisy but enjoyed the breakfast, friendly helpful staff. Bed very comfy shame was noisy at night as would of been perfect. Quite a distance from the historic city 4/5 miles away though could of caught number 2 bus only a dollar. Free shuttles around the city handy,

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1Thank R C
Green Lake, Wisconsin
Reviewed October 31, 2016 via mobile

Located on South side of town. Good selection of nearby restaurants & movie theater. Staff at front desk was friendly and courteous. Room was average, bed was comfortable. Only dissatisfaction was with hot tub that jets would not kick in and limited space for breakfast - had to sit in pool area or outside patio.

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3Thank Peter W
South Lyon, United States
Reviewed October 31, 2016

We first had a king room which included a sink in the bedroom (!) and upgraded to a suite. The suite was good, but the bathtub squeaked while taking a shower. Also, the internet didn't work for one night.

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2Thank Helen F
jnygaard, General Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review

Dear Helen, Thank you for taking the time to respond to Trip Advisor regarding your stay this past weekend. We do apologize for the internet outage which was due to a city wide Comcast outage. This situation has been resolved. We are pleased that you found your suite to be nice. Our guest rooms are furnished and styled in a...

Reviewed October 30, 2016

Very comfortable hotel with great hot breakfast.Liked the Southwest decor. Wonderful warm pool and very comfortable beds. Some rooms get traffic noise-ask to stay back from road. We stayed in a family suite with 3 real beds (2 bedrooms) that was near the road. Nice to have a refrigerator in the room. Close to good restaurants(The Ranch) and Walgreen's.

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Thank 431ninav
Centralia, United States
Reviewed October 30, 2016

Beautiful, spacious, clean room. Even more important since we came from two days at a poorly kept hotel. It was not clear on the website exactly where the hotel was. It is a bit off the highway and we did pass many other hotels before we arrived. It would be good to advertise where it is since you have to...

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Thank Theresa H
Reviewed October 29, 2016

Booked in as normal and given the Wi-Fi password. Got to the room and no Wi-Fi. Phoned reception and it hasn't been working for 2 days. Went down and had a word with the girl as she should have told us that the wi-fi wasn't on. Rely on this to contact family and book ahead, so we checked out and...

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3Thank Stuart M
jnygaard, General Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review

Dear Stuart, We are truly sorry for the lack of wi-fi at the hotel this past weekend. Comcast had a city wide outage overnight with it's cable and interent services. Our wi-fi was reset 24 hours later and we are back up and running. Sincerely, John Nygaard General Manager

Essex, England
Reviewed October 29, 2016

Great looking hotel in the local New Mexico/Santa Fe adobe style - very harmonious with its location. However, good vibes on arrival shattered by two frosty reception female staff who ignored us despite the fact we said we were checking in! A 3rd woman eventually dealt with us and even moved us up to the top floor when we requested...

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1Thank pd7
Regina, Saskatchewan, Canada
Reviewed October 28, 2016 via mobile

Spent a couple nights here on our trip to New Mexico. The hotel is well located and easy to find, and checkin was quick and simple. Our room (single king bed on 3rd floor) was ok, but not much above average. While it was clean, the mattress had been slept on a few too many times and there were little...

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2Thank Allen L
Mass, United States
Reviewed October 27, 2016

Travelling without much of a plan from Albuquerque into Northern New Mexico, we booked into this hotel. The first impressions are not great as you approach on a busy roadway which could be 'Anywhere USA' with all the typical fast food places and chain stores found all over the country. Things looked worse as we entered their parking lot in...

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Thank David B
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The BW Inn of Santa Fe has completed a $1.5 million dollar renovation of it's exterior, public areas, and all 95 rooms. Our new decor has a southwestern flair w/ all three floors rooms having a different color scheme. We are also a 100% non-smoking facility. We have 16 suites including 2 family suites and some with balconies. ... more   less 

Additional Information about BEST WESTERN PLUS Inn of Santa Fe

Address: 3650 Cerrillos Rd, Santa Fe, NM 87507-3088
Location: United States > New Mexico > Santa Fe
Price Range: $91 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Inn of Santa Fe 2.5*
Number of rooms: 95
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Also Known As:
Best Western Plus Inn Of Santa Fe Hotel Santa Fe
Santa Fe Best Western
Hotel Style:
#13 Business Hotel in Santa Fe
#18 Family Hotel in Santa Fe
#22 Romantic Hotel in Santa Fe
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN PLUS Inn of Santa Fe staff and other travelers.
9 questions
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2 months ago
Greenville, North Carolina
2 months ago
Aurora, Colorado
3 months ago
Tallahassee, Florida
8 months ago
11 months ago

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Questions? Get answers from BEST WESTERN PLUS Inn of Santa Fe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The front rooms have small balconies, and the bask rooms are further away from street noise.”
 of 5 bubbles johncP7753NK, 1 week ago | Read review
“Watch closely for the driveway turn-in location. It is a busy street.”
 of 5 bubbles KentGlenstedMo, 2 weeks ago | Read review
“Some upper level rooms have balconies. Lots of other hotels and shopping in the area and only 3 miles from downtown Santa Fe.”
 of 5 bubbles David33388, Oct 21, 2016 | Read review
“Ask for a "newer" room-- rooms overall seemed dated.”
 of 5 bubbles NYChichi, Oct 11, 2016 | Read review
“Our pet friendly room was pretty quiet in spite of the other dogs around us.”
 of 5 bubbles k2d2California, Oct 9, 2016 | Read review
5 of 5
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