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Holiday Inn Express

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Holiday Inn Express
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227 Reviews from our TripAdvisor Community

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Showing 222: English reviews
Seattle, Washington
2 reviews
3 of 5 stars Reviewed yesterday NEW

Repeat visitor. Overall quality of cleanliness of overall facility has declined; i.e. elevator grates filthy; quality of room declined - furniture "tired"; functional refrigerator, but missing freezer door so freezer not functional; exercise room had no way to clean equipment before or after use - informed staff, but no concern, only excuses, when approached; room keys not operational 2nd day... More 

Helpful?
Thank tht275
Hoofddorp, The Netherlands
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

The room was spacious and clean. The public areas were clean and well maintained. The breakfast buffet was as always in a Holiday Inn Express. No surprises. The staff in the front-office and the restaurant was friendly and helpful.

Helpful?
Thank JGWesterhuis
Santa_Fe_HIE_Mgr, Manager at Holiday Inn Express, responded to this review

We really appreciate you visiting our property in beautiful Santa Fe and allowing us to host you during your visit. We hope you visit us soon, allowing us to make your stay as enjoyable as it was last time. Regards! More 

Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

I don't know, seems like Santa Fe has gone down hill. Not very clean area. Room was gross. Just had that sticky feel. There was a stain on the pillow, i had taken pictures to post earlier but cleaned out my phone. Should always go with your gut feeling, if you are driving through an area that looks dingey, good... More 

Helpful?
1 Thank SweetTea101
Santa_Fe_HIE_Mgr, Manager at Holiday Inn Express, responded to this review

Dear SweetTea101, We are truly sorry for the inconvenience you might have experienced during your stay. The feedback we receive from our valued guests enables to target problem areas and make them opportunities to improve. We look forward to soon be hearing back from you so you can enjoy the upcoming changes. Regards! More 

Travelers are raving about these Santa Fe hotels

Budapest, Hungary
Level Contributor
39 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We spend 3 nights at this hotel. Old property and doesn't meet the holiday chain standards. Room was clean and bed was comfortable. There were no mirrors in all the room, just a little one in the bathroom. No closet, just open space. Fitness room below average. No water cups, looks like no maintenance at all. Also wifi not the... More 

Helpful?
1 Thank arreaga0509
Santa_Fe_HIE_Mgr, Manager at Holiday Inn Express, responded to this review

Dear arreaga0509, We are truly sorry for the experience you found during your stay at our property. Our location is currently on an on going renovation process, with which we expect to best serve our guests. We will continue to assess improvement opportunities, hoping you may soon be revisiting us and allowing us to redeem ourselves. Best regards! More 

Amarillo, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Great service and accommodations, as can be expected from a Holiday Inn Express. Only complaint would be that the mattresses were a little harder than I would prefer. After long days of exploring the city, we didn't mind though. Best part - The always decent free breakfast.

Helpful?
3 Thank Nicholas F
Santa_Fe_HIE_Mgr, Manager at Holiday Inn Express, responded to this review

Dear Nicholas F, We really appreciate you visiting our property in beautiful Santa Fe and allowing us to host you during your visit. We hope you visit us soon, allowing us to make your stay as enjoyable as it was last time. Regards! More 

Level Contributor
53 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed July 18, 2016

My wife and I stayed 4 nights at this property. The parking lot can get a little tight, especially when inconsiderate motorcyclists decide to use 6 spaces for 6 bikes. Fortunately they were only there one night. The remaining nights, we were able to park a little easier, but it was still a little tight at times. As for the... More 

Helpful?
1 Thank Mike J
Santa_Fe_HIE_Mgr, Manager at Holiday Inn Express, responded to this review

Dear Mike J, We greatly appreciate you giving us the opportunity of hosting you during your visit at our historical town. Improvement opportunities are taken into deep consideration, we will make we take care of those that require mode attention to detail in a promptly manner, working hand to hand with all of our departments. We hope you may soon... More 

Tacoma, WA
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 13, 2016 via mobile

Same as every other HIE. Kids love the pool and breakfast, clean, quiet, super friendly staff. Pool is small and could have been a bit cleaner, but everything else was great. About 20 minute drive south from old town Santa Fe, which is definitely a drawback.

Helpful?
3 Thank Tacoma_WAAnne
Santa_Fe_HIE_Mgr, Manager at Holiday Inn Express, responded to this review

Dear Tacoma_WAAnne, Thank you so much for letting us host you during your stay in beautiful Santa Fe. We are pleased to hear that you enjoyed your stay at our property, our hotel is committed to providing our guests with the highest quality services and facilities. Hope you can soon visit us again and we appreciate you being such a... More 

Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 13, 2016 via mobile

Stayed here for a business trip. Close to downtown restaurants and shopping. Overall very quiet, the a/c fan was noisy. Bed was a little hard for my liking, but my husband liked it. Swimming pool is small. We didn't have breakfast, but for being a hotel the coffee was actually pretty decent. Shower water pressure was amazing.

Helpful?
3 Thank Puppett13
Santa_Fe_HIE_Mgr, Manager at Holiday Inn Express, responded to this review

Dear Puppett13, Thank you for choosing our Holiday Inn Express Santa Fe to host your visit while in our 'City Different'. We appreciate your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We look forward to your next visit! Regards! More 

Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 5, 2016 via mobile

Room 322 is facing the main street and all I could hear was loud music from cars. It's easy to hear other people in the halls too. The beds are comfortable. Price was fair. The room was cozy and clean. Didn't have time to visit the pool. Passed on generic breakfast.

Helpful?
1 Thank Sarah J
Santa_Fe_HIE_Mgr, Manager at Holiday Inn Express, responded to this review

Dear Sarah J, It is always a pleasure having the opportunity of hosting our guests, we look to best support you when passing by our town and help enjoy the beauty of the surroundings. We take our guests' comments into serious consideration, for we strive to best serve our visitors. Hope to soon have you back at our property and... More 

Hickory, North Carolina
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 11, 2016 via mobile

The hotel was very clean, staff was friendly, and was reasonably priced. Had a heated pool, the rooms were nice and clean but you could tell it was an old hotel at some points. Some things were renovated but the doors were still old. Not really a big deal though. Had free breakfast and free wifi but the wifi was... More 

Helpful?
3 Thank John A
Santa_Fe_HIE_Mgr, Manager at Holiday Inn Express, responded to this review

Dear John A, We really appreciate you taking the time to express your thoughts and concerns. We believe them to be a great opportunity to continue improving our services. We truly appreciate your positive remarks regarding our wonderful staff. We trust you will visit us again and will find us to your full satisfaction! Regards! More 

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Free Parking
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express in Santa Fe, NM. We are conveniently located just 4 miles south of the Santa Fe Historic Downtown Plaza. Just exit I-25 at Cerrillos Road, Exit #278. Come and be our guest while you experience Santa Fe's rich cultural diversity, art galleries, museums, shops, Indian Market and many fine restaurants.Each one of our 76 newly remodeled hotel rooms features a microwave and refrigerator, coffee maker, iron and ironing boards and hair dryer. Our beautiful hotel features the new Stay Smart Bedding Collection in all of our rooms that will make your stay restful and relaxing.Be our guest and enjoy our delicious new full Continental breakfast with hot items. We also have a new fitness and business center and an outdoor pool and guest laundry. We are a pet friendly hotel. We also have high-speed wireless Internet.The Holiday Inn Express is a great choice to host your Santa Fe adventure. We are within an hour drive from Taos, Chimayo, casinos and the Eight Northern New Mexico Pueblos! Santa Fe is host of the Loretto Chapel, home of the Miraculous Staircase, oldest house in the United States, San Miguel Mission which is the oldest church in the US, the Georgia O'Keeffe Museum, Palace of the Governors, Saint Francis of Assisi Basilica, the Santa Fe Opera, and many more attractions! ... more   less 

Additional Information about Holiday Inn Express

Address: 3450 Cerrillos Rd, Santa Fe, NM 87507-2905
Location: United States > New Mexico > Santa Fe
Price Range: $125 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express 2.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel Santa Fe
Holiday Inn Express Santa Fe
Holiday Inn Santa Fe
Santa Fe Holiday Inn
Hotel Style:
#27 Business Hotel in Santa Fe
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