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Courtyard Santa Fe

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Courtyard Santa Fe
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95 Reviews from our TripAdvisor Community

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Showing 87: English reviews
Mount Carroll, Illinois
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

The Courtyard Santa Fe made our visit to the Indian Market and beyond a perfect experience. The Courtyard was our base as we spent 6 days exploring Santa Fe along with a day trip to Taos. The staff was so helpful in anticipating and answering our endless questions. The downtown shuttle bus was an unexpected amenity that made our visit... More 

Helpful?
Thank lheeren
Prescott, Arizona
Level Contributor
261 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed at the Courtyard Santa Fe two times (mid-May and early-June) and found the rooms to be a good size and the beds comfortable. The property is showing its age and could use some attention to freshen it up. Hopefully that will be done as the staff is great and very helpful. The Bistro is convenient and nice to... More 

Helpful?
Thank Prescott2007
Henderson, Nevada
Level Contributor
601 reviews
197 hotel reviews
common_n_hotel_reviews_1bd8 426 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I stayed here last year. Here's my update. Housekeeping was O.K. and the staff very attentive. You'll find fruit water in the lobby, though often the staff neglected to refill it when empty. Popcorn and cookies often showed up late afternoons. If you're here during the day, there's a pool and sauna and a small café off of the lobby.... More 

Helpful?
2 Thank Zoom_Gotti
Lisa Marie R, Manager at Courtyard Santa Fe, responded to this review

Dear Valued Guest, Thank you for your valued feedback as well as choosing us for your lodging needs. Unfortunately we have fallen short of your expectations in which we strive hard to give that Wow experience. I have shared your feedback with my Bistro as well as Security in making sure this was an isolated issue, and moving forward is... More 

Fort Lauderdale, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW via mobile

Thus courtyard was on a Main Street and would be convenient if it were not for the road construction on Cerillos. It was clean and staff were friendly and courteous. Heavy wooden doors on the rooms were attractive but loud when people closed then at night while we were trying to sleep.

Helpful?
1 Thank Anne V
Lisa Marie R, Manager at Courtyard Santa Fe, responded to this review

Dear Valued Guest, Thank you for your feed back as well as the opportunity to serve you. Unfortunately we have fallen short of our expectations. I have reached out to the appropriate department in making sure this was an isolated issue and is corrected moving forward. We hope that when your travels bring you back to Santa Fe you will... More 

Littleton, CO
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel has a clean and modern lobby. Some of the internal hallways and rooms in particular, however, could use a facelift including carpet replacement, shower updates, furniture updates, and a deep cleaning. As a top Marriott loyalty member, I find this Marriott to not be at Marriott's standard. At least the internet works alright. In addition, the Platinum free... More 

Helpful?
3 Thank PJY
Lisa Marie R, Manager at Courtyard Santa Fe, responded to this review

Dear Valued Guest, Thank you for choosing to stay with us for your lodging needs as well as your feedback. I apologize that we fallen short of your expectations as well as our own. I have shared your feedback with our department head managers in making sure this was an isolated issue and is corrected moving forward. We hope that... More 

Travelers are raving about these Santa Fe hotels

1 review
1 of 5 stars Reviewed 1 week ago

Staff was very nice, however, none of the free movie channels worked even after contacting staff. We could not even order a movie because something was wrong. The toilet seat had some rigid parts on it which caused it to scratch us every time we sat down. The tub water faucet would not stay put causing the water to change... More 

Helpful?
Thank Angie G
Lisa Marie R, Manager at Courtyard Santa Fe, responded to this review

Dear Valued Guest, Thank you for choosing to stay with us for your lodging needs, Unfortunately we have fallen short not just of your expectations but ours as a Courtyard By Marriott. I have reached out to all department head managers in making sure this was an isolated issue and moving forward is corrected. We apologize for the inconvenience and... More 

Zephyrhills, Florida
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The room had a wonderful bed and lovely linens. Nicely decorated. The best feature is the courtyards. They have beautiful seating areas, great landscaping and even a grill. The staff is friendly. Common areas nicely decorated and functional.

Helpful?
Thank Cathyann811
Fredericksburg, Texas
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We generally love Marriott hotels, I hope they read these reviews and fix issues. We had to move to another hotel after 1 night. Stayed on second floor, person above was up all night pacing floor. Next door neighbor warned us of this, we should have taken them seriously. Then front desk said they had two hot tub spas, well... More 

Helpful?
5 Thank Layne1888
Lisa Marie R, Manager at Courtyard Santa Fe, responded to this review

Dear Valued Guest, I thank you for choosing Courtyard By Marriott, also for your time. I apologize that you stay was unpleasant and did not meet our nor your expectations. I have reached out to all my head department managers in making sure this was an isolated issue and moving forward is corrected. I hope that in the near future... More 

corpus christi
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This Courtyard by Marriott needs many improvements, as a Gold Member, my request for a room fan for the suite was met with negative response, the air conditioner roared and did not reach front part of room at all. The refrigerator ice compartment had so much ice caked around it that nothing could be put into it.

Helpful?
4 Thank kndcctex
Denver, Colorado, United States
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It pains me to write this review as I have stayed at this property before and it was very good - but not this time. I am a platinum rewards member so I stay quite frequently at Marriott properties. This is my usual stopping point for the night when I return from visiting my Mom in Tucson and this time... More 

Helpful?
3 Thank Robert G
Lisa Marie R, Manager at Courtyard Santa Fe, responded to this review

Dear Valued Guest, Thank you for taking the time to share your recent experience at the Courtyard Santa Fe with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Convenient Motor Hotel featuring pueblo-style structural details & decor, located 4 miles south of downtown & the historic Plaza. ... more   less 

Additional Information about Courtyard Santa Fe

Address: 3347 Cerrillos Rd, Santa Fe, NM 87507-7207
Location: United States > New Mexico > Santa Fe
Price Range: $109 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Santa Fe 3*
Number of rooms: 213
Reservation Options:
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Also Known As:
Courtyard By Marriott Santa Fe Hotel Santa Fe
Santa Fe Courtyard
Santa Fe Marriott
Hotel Style:
#30 Business Hotel in Santa Fe
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