Ten Thousand Waves
21 Ten Thousand Waves Way Ten Thousand Waves Lodging, Santa Fe, NM 87501-8704
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About
#1 of 1 spa in Santa Fe
Location
4.6
Rooms
4.4
Value
3.9
Cleanliness
4.5
Service
4.3
Sleep Quality
4.5
Ten Thousand Waves is a unique mountain spa resort near Santa Fe, New Mexico that feels like a Japanese onsen. We're primarily a large, beautiful day spa, but for those who plan ahead, we're a great destination spa. Just a short walk through the trees from the baths and treatment areas are seventeen hotel suites. We are currently offering a minimum of two night stay.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Sauna
Hot tub
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Spa
Wifi
Bar / lounge
Restaurant
Non-smoking hotel
Self-serve laundry
Room features
Bathrobes
Private balcony
Minibar
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Trendy
Great View
Location
21 Ten Thousand Waves Way Ten Thousand Waves Lodging, Santa Fe, NM 87501-8704
Getting there
Santa Fe Airport
13.1 mi•
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within 5 miles
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Detailed Reviews
My wife and I spent 2 nights and we really enjoy it. We lived at suigetsu and tried both grand bath and private bath, and had dinner at Izanami.
Pros:
1. The resort itself is gorgeous. You will want to take many photos just by walking in the resort.
2. Room is beyond expectation. Honestly from photos I thought the room is mediocre. There's nothing "luxury" or "fansy" and it's just like a normal japanese room. However when I arrived I found it very clean and comfortable, and realized that it's not luxury by design. The room has its own charm.
3. Bath is great and relaxing, either grand bath or ofuro. Ofuro is great experience to us: clean, beautiful and offers everythings we need to enjoy a private bath.
4. Izanami offers a tatami seat which is an interesting experience to us.
5. We met Avi the Spa Cat! We met him outside of Izanami after having dinner. He was so smart that sneakly followed us to our room and we didn't find out! He knocked our door and looked so cute that we had to let him in and offered some water. Then he just jumped onto our bed and sleep on the blanket!
Honestly I really want to keep him in our room for the whole night due to the cold weather outside, but I was afraid that he cannot find a bathroom in our room during the night. I tried carrying him outside but he's not willing to, and I'm not sure if he's with proper vaccinations. At last I used some "secret tricks" to attract him to outside and closed the door. He stayed for another 30min before leaving, my heart was bleeding:(
Cons:
1. Location is not good. Yes it's still acceptable distance from downtown and expected as such a resort.
2. The breakfast, while is great to be sent to your room, is so mediocre for its content. Even as cold breakfast maybe consider some more delicious stuff instead of cereal bowl from grocery and super sour orange juice.
3. Izanami, while looks very japanese, has so few dishes that can be considered as japanese.. Most a American japanese or just asian fusion style. Not saying the dishes are bad from taste, but it's just so-so. It's also kind of overpriced even as a resort restaurant which is always expected to be overpriced.. You may try it once just for experience but never again.
4. To be picky: As a high end hotel, it in general doesn't really bring you much feeling of luxury. Not a problem to many people though since we are just here for hot bath and relax.
Actually I'd give it a 4/5 for the pros&cons, but Avi made it a 100/5 experience:) Definitely will stay here again next time, and will recommend to all my friends.
Pros:
1. The resort itself is gorgeous. You will want to take many photos just by walking in the resort.
2. Room is beyond expectation. Honestly from photos I thought the room is mediocre. There's nothing "luxury" or "fansy" and it's just like a normal japanese room. However when I arrived I found it very clean and comfortable, and realized that it's not luxury by design. The room has its own charm.
3. Bath is great and relaxing, either grand bath or ofuro. Ofuro is great experience to us: clean, beautiful and offers everythings we need to enjoy a private bath.
4. Izanami offers a tatami seat which is an interesting experience to us.
5. We met Avi the Spa Cat! We met him outside of Izanami after having dinner. He was so smart that sneakly followed us to our room and we didn't find out! He knocked our door and looked so cute that we had to let him in and offered some water. Then he just jumped onto our bed and sleep on the blanket!
Honestly I really want to keep him in our room for the whole night due to the cold weather outside, but I was afraid that he cannot find a bathroom in our room during the night. I tried carrying him outside but he's not willing to, and I'm not sure if he's with proper vaccinations. At last I used some "secret tricks" to attract him to outside and closed the door. He stayed for another 30min before leaving, my heart was bleeding:(
Cons:
1. Location is not good. Yes it's still acceptable distance from downtown and expected as such a resort.
2. The breakfast, while is great to be sent to your room, is so mediocre for its content. Even as cold breakfast maybe consider some more delicious stuff instead of cereal bowl from grocery and super sour orange juice.
3. Izanami, while looks very japanese, has so few dishes that can be considered as japanese.. Most a American japanese or just asian fusion style. Not saying the dishes are bad from taste, but it's just so-so. It's also kind of overpriced even as a resort restaurant which is always expected to be overpriced.. You may try it once just for experience but never again.
4. To be picky: As a high end hotel, it in general doesn't really bring you much feeling of luxury. Not a problem to many people though since we are just here for hot bath and relax.
Actually I'd give it a 4/5 for the pros&cons, but Avi made it a 100/5 experience:) Definitely will stay here again next time, and will recommend to all my friends.
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Date of stay: November 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
+1
We spent the weekend here and definitely want to return. Ten Thousand Waves is just gorgeous and the spa treatments were excellent. I had a shiatsu massage with Megan and it was exceptional. Checking in for three massages and two rooms at once was a little harried, but after that our stay was nothing but beautiful and relaxing. We were in the Sailor Moon room and our son was in Hangetsu. Both rooms were lovely in different ways. The Sailor Moon room is decorated with photography of Tokyo. There's a queen bed, plus a twin bed looking up a star ceiling, so this room is good if you are traveling with a child. The Sailor Moon shower is immense. It easily accommodates two people. There's also a small outdoor sitting area with a gravel garden. Hangetsu has a larger garden and a king bed. The bathroom is also next level, but the shower is not as enormous as the one in Sailor Moon. Hangetsu has a little kitchenette and a wood stove. Sailor Moon has a smaller area. Both have mini-fridges and a selection of beverages and snacks. Sailor Moon is right across from the washer/dryer area, which was a plus because we arrived with some laundry. Although rooms come with full-size toiletries, if you use it, you've bought it. Housekeeping was friendly and thorough. The grounds of Ten Thousand Waves are just beautiful and create a serene, relaxing atmosphere. Every aspect of this property contributes to the prevailing tranquil mood. Apart from the massages, we also made use of the Grand Bath, the Foot Baths and the Relax Room. Dinner at Izanami was excellent. Two things potential guests at Ten Thousand Waves should be aware of are: 1. They take COVID precautions seriously here. Bring your vaxx card and expect to wear masks in public areas. 2. This is not an ideal place for anyone with mobility issues. There are a lot of stairs throughout Ten Thousand Waves. However, there is a shuttle bus if you find that the stair climbing is too much. All in all, my family had an incredible time and we can't wait to return.
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Date of stay: August 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
+1
My wife and I came here to enjoy the hot tubs. The facilities were spotless and the amenities very beautiful. The Japanese ambience is a welcome change from the adobe surroundings in Santa Fe.
All in all a very satisfying and relaxing experience especially during this Covid restrictive environment. We felt the staff kept the place super clean and safe. This contributed greatly to our ability to relax and enjoy.
All in all a very satisfying and relaxing experience especially during this Covid restrictive environment. We felt the staff kept the place super clean and safe. This contributed greatly to our ability to relax and enjoy.
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Date of stay: September 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I used the hot tub and then couldn't open my locker. I didn't have time to find a staff member because I had a massage scheduled, so I left my swimsuit on top of the lockers in a plastic bag. When I returned the suit was gone and I checked all over the locker room. I explained the situation to management, and they admitted the lockers were sometimes tricky to open, but they refused to pay the very low cost of replacing a basic Speedo suit, saying it was my fault. I pointed out that it was clearly their staff member who removed it because no one would steal my older wet swimsuit. All I wanted was enough to replace the suit, which costs about $75. After numerous conversations with them, explaining that this wasn't about me being careless, they still refuse to take any responsibility, and won't replace my suit.
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Date of stay: March 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Corporate. Terrible. No healing sense. ALL locker spaces are mixed gender = UNbelievable. The "grand bath" is about two feet deep. You wander around in your robe mixed in with fully clothed people checking in and being given tours. A staff person even walked into the locker room giving a tour. The poor massage therapists line up at precisely the designated # of minutes before the top of the hour, waiting politely to be handed off to their next appointment. The massage was nice. But the overall experience is NOT WORTH the very high price tag -- and I wouldn't pay even under $100 for it.
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Date of stay: March 2024Trip type: Traveled solo
Value
Location
Cleanliness
Service
Room Tip: The first parking spaces you find are at the bottom of a very steep hill and long (thought...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Duke Klauck, Owner at Ten Thousand Waves
Responded Jun 30, 2024
We have 12 private changing rooms where, no matter your gender, you can take the time to change and shower. We created the Grand Bath to be like the onsen hot baths in Japan. They are very large shallow bodies of water where you sit on the bottom of the pool. The Grand Bath has a sloping floor so that guests can find the ideal depth. They can choose whether to be submerged chest or chin high. It's a little different from the standard Western hot tub, but guests love it once they realize how the flexible design allows them to choose where to sit in the vast area of the bath, the ideal depth for them, and whether to sit under the cascade waterfall. We pride ourselves on beginning our treatments at the time they are scheduled--most guests appreciate this. We know that the things we feel are important may not resonate with everyone, but that's the beauty of the free market system. We're happy to recommend other excellent Santa Fe spas which may better suit your taste.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I hate to give this place a mediocre review because I always come here when in town, but this time I was sorely disappointed. I booked just a private soak and sauna—well, the cold plunge was luke warm and very dirty that I didn’t even want to venture getting in. Then the tub itself had so much debris in it and the outside of the tubs were hardly sanitized or wiped down. But what really ruined my experience was the tics around the tub and crawling into my towel. I killed about 10 of them and washed myself thoroughly just in case one got me near my head. Needless to say, I did not come away relaxed!
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Date of stay: May 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Duke Klauck, Owner at Ten Thousand Waves
Responded Aug 29, 2022
We're sorry that at the time of your visit we were experiencing mechanical problems with our cold plunges. We have replaced the equipment on all plunges and now look forward to much more dependable chilling. This spring was especially windy and we were battling natural debris from the beautiful trees surrounding all our tubs until the end of June. We're not sure about the 'tics' you mention. New Mexico with its dry climate has never had a problem with the blood-sucking ticks prevalent in the East. We have never had anyone mention finding a tick at our facility. Perhaps you were seeing pollen or seeds on your towels from the surrounding vegetation?
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My mom and I are on a getaway trip to Santa Fe. We made reservations online about three weeks ago. I have heard of this facility from my sister-in-law. We wanted to book a package, but there was not one that had the services that we wanted. In their website at the time you could build your own package of three services or more and receive the premium private hot tub for free by booking the three services. Otherwise the premium private hot tub cost $100. I confirmed this with the person I talked to on the phone and he said that we would for sure get the private hot tub for free. We were very excited. I confirmed the time with him and put it in my phone. I received a generic email from ten thousand waves that just confirmed the day that we were getting our service. We were disappointed to find out that we were over an hour early, so apparently we discussed two different times. I of course had the generic email, so no proof that I we had booked the 11:30 time which was earlier. I know this is the time we discussed because I put it in my phone while I was talking to the gentleman at ten thousand... We were very upset to find out that we were in fact charged the $100 for the private hot tub. When I went to protest, the young man showed me the website which looked very different from the one we used when booking three weeks ago. A young lady had suggested earlier when there was confusion about the time, that there were some different things technology wise for a time. The manager gave us a 20% discount in the services when there was the mix up about the time. It was my fault for not fully clarifying and just trusting. We really liked our massages and treatments, but we would never have booked the private hot tub for $100. I recommend getting a detailed confirmation of your booking including prices before you go for your treatments. It kinda turned a nice experience into a negative one. :(
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Date of stay: March 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lodging is excellent, with spacious, well-decorated rooms and suites. Make note, however, that there is NO room service or valet, so everything is pretty much do-it-yourself (except for cleaning.) Still, I would recommend this place for a romantic excursion.
If you want to see Santa Fe and be a "tourist," this place is 5-10 minute drive away from the town center and may not be ideal, and I would recommend a hotel closer to the Plaza where you could walk to major restaurants and galleries. This "hotel" is on top of a hill in the woods.
The main attraction is the VERY popular spa here. The Japanese styled spa is well done. However, it is a busy place, especially on weekends. Instead of feeling Zen tranquility, I felt more like shopping mall anxiety, fighting for time and room. Success in spa business, I find, can be counterproductive.
If you want to see Santa Fe and be a "tourist," this place is 5-10 minute drive away from the town center and may not be ideal, and I would recommend a hotel closer to the Plaza where you could walk to major restaurants and galleries. This "hotel" is on top of a hill in the woods.
The main attraction is the VERY popular spa here. The Japanese styled spa is well done. However, it is a busy place, especially on weekends. Instead of feeling Zen tranquility, I felt more like shopping mall anxiety, fighting for time and room. Success in spa business, I find, can be counterproductive.
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Date of stay: November 2005
Value
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This spa has an adequate number of support staff manning the counter, etc. They are not, however, customer service oriented. First, no one told us that we would wait for 45 minutes between the hot tub session & our treatments. As we waited & waited & waited for our massage, neck & head treatment, & salt glow we had plenty of time to observe them: We watched as people were pointed in the general direction of their hot tub (the layout is confusing & no signs), but not shown the way--they were too busy gossiping audibly about a massage person who was being fired. Considering that we spent over $250 each, we expected a more pleasant, soothing atmosphere, attitude, and, generally, more pleaant behavior.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed two nights here, one night in Crescent Moon and one night in High Moon. They had to move us after the first night because of a strange noise coming from the boiler room that kept us awake the first night - not the most relaxing way to spend the evening after some lovely spa treatments, but it could happen anywhere. They stock your room with granola and fruit, but it's a good idea to go to Whole Foods or Albertsons to get some groceries before heading up. Every room has a microwave and fridge, and a few have full kitchens. We really liked the architecture/decor, especially at the spa. It's especially lovely at night, with all of the paths lit by lanterns. We used the Shoji tub and Imperial Ofuro and they were both nice, but I preferred the atmosphere of the uncovered tubs. The communal tub is nice, and was empty when we saw it. We both had spa treatments, and they were fine. It was fairly crowded though and we were there during the week. The vast majority of patrons were day trippers, not hotel guests. I tried the Thai massage and Indoasian Hot Oil Treatment. It was great to get slathered with oil since the air there is so dry! Their gift shop is fun as well. Overall I would highly recommend it for a 2-3 night getaway -especially if the Santa Fe Ski Area is open.
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Date of stay: December 2005
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We are open every day of the year. We are a public service! For holiday hours please go to our website and click ‘hours’ on your computer or the info button on your phone
Nice trail in the arroyo next to Hyde Park Road and take sidewalk on Gonzales from there
There is actually a trail in the arroyo alongside Hyde Park Rd terminating at Gonzales Road, where there's a really nice sidewalk to downtown
Our great Japanese restaurant izanami is just a few steps away. Ten Thousand Waves is also just 4 miles from downtown Santa Fe and dozens of great restaurants
Please see the amenities link on our website. Click 'lodging'>amenities. Also Sailor Moon and Suigetsu have a single bed in an alcove. There is a link to a description of each room on the lodging page
"Make sure your in shape to climb the 900 stairs to the spa. Or have a tiny car to drive to upper lot. Give to yourself an extra hour."Read full review
"The first parking spaces you find are at the bottom of a very steep hill and long (thought pretty) walk. Keep driving up."Read full review
"MOONLET room is great, OFURO is my fave indoor private tub and SHIN KOBUTA my fave outdoor tub."Read full review
"Loved Suigetsu suite. Our own private and very quiet roykan with a charming outside space, mesquite wood fireplace, yummy bedding."Read full review
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ALSO KNOWN AS
ten thousand waves - houses of the moon hotel santa fe, 10,000 waves - houses of the moon
LOCATION
United StatesNew MexicoSanta Fe
NUMBER OF ROOMS
14
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Ten Thousand Waves
Which popular attractions are close to Ten Thousand Waves?
Nearby attractions include Santa Fe Art Classes (3.5 miles), Nedra Matteucci Galleries (3.6 miles), and Keshi, The Zuni Connection (3.6 miles).
What are some of the property amenities at Ten Thousand Waves?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Ten Thousand Waves?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Ten Thousand Waves?
Conveniently located restaurants include Sazón, Sassella, and Geronimo.
Are there opportunities to exercise at Ten Thousand Waves?
Yes, guests have access to a sauna during their stay.
Are pets allowed at Ten Thousand Waves?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Ten Thousand Waves?
Many travelers enjoy visiting Loretto Chapel (3.5 miles), Santa Fe Plaza (3.4 miles), and The Oldest House (3.6 miles).
Does Ten Thousand Waves have any great views?
Yes, guests often enjoy the mountain view available here.
Is Ten Thousand Waves accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.