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Hotel St. Francis

#22 of 61 Hotels in Santa Fe
Certificate of Excellence
Hotel website
210 Don Gaspar Ave, Santa Fe, NM 87501-2122
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Hotel St. Francis
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907 Reviews from our TripAdvisor Community

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Showing 891: English reviews
Phoenix, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

My husband and I just returned from a short honeymoon to Santa Fe. While we found this property lacking in many amenities (and needing upgrades in the rooms), we received outstanding service from front-desk staff member Andrew Rael. He was attentive, professional, knowledgeable, and gracious. Thank you, Andrew!

Helpful?
1 Thank arizona000
Santa Barbara, California
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I booked this hotel based on other reviews and a high rating given by others. I appreciate the historic fabric of this hotel, the architecture and location. However if you're looking for a four or five star hotel this is not the place. The rooms are very small, beds uncomfortable, poor lighting, poor air condition. However, what really irritated me... More 

Helpful?
2 Thank Bill M
Frank A, Front Office Manager at Hotel St. Francis, responded to this review

Dear Bill m, I'm sorry to hear that you did not have a comfortable stay with us. The rooms here can be very quaint and not suitable to everyone's sense of style. Perhaps we can show you a few of our deluxe models the next time you are in Santa Fe to show the more spacious side of the hotel.... More 

Houston, Texas
Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Perfect location. Easy to access $12 public lot across the street. Small but beautiful rooms. Very cold air conditioning. Free wifi. Historic, but somehow modern comfort. Won't stay anywhere else when in Santa Fe.

Helpful?
Thank Herpichs
Frank A, Front Office Manager at Hotel St. Francis, responded to this review

Dear Herpichs, Thank you for your wonderful comments about our historic hotel. We love to hear when some one can appreciate what we are trying to portray here at the Hotel St. Francis. If your ever looking for a good rate please feel contact me directly to see what i may do for you. Thanks again. More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Andrew Rael at the front desk showed us the best customer service experience ever! We were on our honeymoon and he graciously upgraded us to a nicer room and waived our parking fee! He also gave us a complimentary bottle of proseco! This guy needs a raise and a position in upper management with a six figure salary!

Helpful?
Thank Laura V
Frank A, Front Office Manager at Hotel St. Francis, responded to this review

Dear Laura V, We are all happy to hear you had such a wonderful experience here at the Hotel St Francis. I will be sure to mention your post with our amazing Andrew. If ever in Santa Fe again please feel free to stop on bye and see if we can offer you another wonderful experience. Safe travels. More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Loved staying in this hotel for a week. Friendly staff, great restaurant, the mezzanine rooms are close together and you know every time they enter and exit! Close to everything, walk a block to the Plaza, shops and dining. Had a wonderful time.

Helpful?
Thank Diane B
Frank A, Front Office Manager at Hotel St. Francis, responded to this review

Dear Ms Diane, Thank you for your most recent stay with us. We are happy to hear that your experience here in Santa Fe was a pleasant one we strive to make every experience worth wild. Thanks again for your review. More 

Toronto, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I just returned from a weekend in Santa Fe having stayed at the Hotel St. Francis. The location is excellent, within walking distance of everything, the rooms are well appointed and most of the staff are delightful. A few annoyances: the AC in our room did not work well so sleeping was tricky and the hotel ran out of extra... More 

Helpful?
Thank cringerthebattlecat
Frank A, Front Office Manager at Hotel St. Francis, responded to this review

Dear Cringlethebattlecat; I would like to thank you for all the wonderful input we have received after your stay. We strive to make every experience a memorable one. I'm sorry if the parking was not explained properly we have an over flow parking lot that is located directly in front of the hotel for the occasion our lot fills out.... More 

Dallas, Texas
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

That's about all you get at this hotel. Our room was so small I hadto go outside to change my mind. That would be funny if it wasn't so close to the truth. If you do go here be sure and find out what size room you are going to get. We literally could only open our suitcases if they... More 

Helpful?
3 Thank timfromtexas10
Frank A, Front Office Manager at Hotel St. Francis, responded to this review

We would like to thank you for your most recent stay with us. We value your opinion and will be sure to continue to provide the best possible service. Thanks again. More 

Mansfield, Texas, United States
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We chose the St. Francis based on their advertising and location. Sadly, that advertising is highly exaggerated. Upon entering the gorgeous lobby, one would expect a beautiful room as well. The rooms, however, are akin to monastic "cells". I understand the decor is meant to reflect the monastic theme, but our room was sparten at best...I now know how a... More 

Helpful?
3 Thank Jan A
Frank A, Front Office Manager at Hotel St. Francis, responded to this review

Dear Jan A, I would like to thank you for your most recent stay with us here at the historic hotel St. Francis. I am sorry to hear your stay with us did not meet up to the expectations you were looking for. We understand these rooms are not fit for everyone's sense of style considering we are portraying a... More 

Albuquerque, New Mexico
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Three weeks after we enjoyed a night at the St Francis hotel, we received an email telling us that our credit card had been charged an additional $129.00 because there had been a "communication error" when checking in; it turns out that their hotel is "no longer accepts expired brochures thru any affiliates." Do you recognize this well-known phrase from... More 

Helpful?
3 Thank Benita T
Dallas, Texas
Level Contributor
172 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I've been visiting Santa Fe for over 30 years. Each time, when I walk past the Hotel St. Francis, I say to my wife "next time let's try that". On the surface, it seems ideal - a block from the Plaza, and in what appears to be a nice historic building. On this most recent trip, we did stay at... More 

Helpful?
4 Thank Joe P
Frank A, Front Office Manager at Hotel St. Francis, responded to this review

Dear Joe P, I'm sorry to hear that your stay with us was not to your standard. The rooms are set in a way that is to be appreciated thru simplicity and elegance. The beautiful Hotel St Francis dates back to 1922 where most of the decor is derived. The parking situation here in the downtown area can be a... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Tabla de Los Santos
Tabla de Los Santos
Cuisines: American, Steakhouse, International, Contemporary
Secreto Lounge at Hotel St. Francis
Secreto Lounge at Hotel St. Francis
Cuisines: Southwestern, American, Bar
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Named for the patron saint of Santa Fe, New Mexico, the newly remodeled Hotel St. Francis pays respect to the origins of the city with its unique interior. With a palette of natural colors reflecting the days of Santa Fe and handcrafted wood furniture by local artisans, staying at the hotel is a cultural experience. Listed on the National Register of Historic Places, its recent restoration and renovation expanded the amenities to entertain travelers from across the world. The hotel is located just steps away from the historic Santa Fe plaza. Whether you're planning a weekend escape, a business retreat, or a lavish wedding, the Hotel St. Francis is the ideal destination. "Hotels supporting cultural causes." ... more   less 

Additional Information about Hotel St. Francis

Address: 210 Don Gaspar Ave, Santa Fe, NM 87501-2122
Location: United States > New Mexico > Santa Fe > Downtown
Price Range: $194 - $335 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel St. Francis 4*
Number of rooms: 79
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Also Known As:
Hotel St Francis
St Francis Hotel
Hotel Style:
#10 Luxury Hotel in Santa Fe
#22 Family Hotel in Santa Fe
#25 Business Hotel in Santa Fe
#26 Romantic Hotel in Santa Fe
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