We enjoyed our stay at this hotel. It was a lovely property. It looks to have been recently decorated in a very minimalist style. The rooms are a tad small but it is an older hotel. Gives a European vibe. We did enjoy the fire in the fireplace each night! The bar is very nice. It would have been nice to have had breakfast offered. But restaurants are very close by.
Parking is very limited, but a $20 paid parking lot is adjacent. (13 selfpark spaces for a 3 story hotel) Main problem is bar's trademark drink with burning sage. Lobby smells foul due to the burning sage, and just walking through the lobby gets my eyes burning. I won't stay here again.
I pass through Santa Fe a couple of times each year and always stay here. It is pretty, comfortable, a great location and feel, and the restaurant and bar are superior. I grew up here, and this is the hotel that makes me feel like I am coming home. Great value. Dedicated staff. The important things are tended to.
Location Supreme Customer Service Value Historical Building Charm Second time at St Francis and still love this charming boutique hotel. Superb, attentive, respectful customer services and communication more than compensate for bit small (cozy) rooms.
The St Francis’ vibe is cold and creepy: white walls, stone floors, cavernous lobby and Catholic iconography everywhere. The room was small and the sink was outside the bathroom (think about it – #2 then touching door handles, light switches, etc!). The curtains did not close all the way. The parking is inadequate and if you use valet your car will be 12” from the next car – hello door dings! Without my authorization the hotel put an additional $100 on my Amex card for “incidentals.” But there’s no minibar! Hotel has no exercise room – guests must walk several blocks to their sister hotel that does.
Beautiful lobby and lobby bar, courteous lobby staff, but otherwise not a good hotel. Of 3 rooms reserved, only 1 was adequate. The hotel made no effort to fix problems in the rooms, which included nonfunctioning televisions, refrigerators and lights. I recommend choosing another hotel among the dozens located within walking distance of the plaza.
Extremely small rooms/bath. Old facility. Restaurant only open for dinner as well as the small bar. No workout facility. Basically, this place is running on past reputation and the lodging cost is not representative of this facility. Will not becoming back.
I have been coming to this hotel for 20 years and it never dissapoints. This was the first time after CoVid and everything was perfect. Rooms were nice and clean and service fabulous. Emily the concierge was fantastic. She was so helpful and her recos were all on point. Will be back soon
We changed our plane reservations for our New Mexico vacation and unexpectedly needed a hotel room in Santa Fe for one night. We chose the Hotel St. Francis and were very happy we did. The hotel is well located, a little over a block from the Santa Fe Plaza, in the heart of the retail and resturant area. We were able to check in an hour early and parked in the hotel lot next door (parking is included in the resort fee). We were checked in by the concierge, who was helpful and efficient. The hotel staff were all very friendly, and the lobby and rooms are elegant and distinctive, decorated in an understated Southwestern style. All in all, a great way to start our vacation - thank you, Hotel St. Francis !
The beds are very comfortable. Great sheets and pillows. I stayed here for 1 night on a business trip. I accidentally forgot my computer and a gift in the room - I left both in the closet in the room. The GM of the property called me same day and was kind enough to overnight my computer and the gift. I received both within 24 hours. The property was safe, clean, and the management team provided great care, service, and hospitality to me! I was very relieved to have a responsive GM who was able to help me get my computer back in 24 hours. Thank you!
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