We were looking forward to a lovely stay in a cozy well appointed "Santa Fe" styled room complete with dramatic bathroom with tiled soaking tub and warm fireplace-- as the pictures showed on the website. To our dismay, we came upon a construction site! The room we received was surrounded by construction--noise, dirt, workers, etc. It was really small, no fireplace, no bathtub, no closet or space to hang clothes, no dressers, no chairs/couches--1 plastic outdoor chair; The tile floor looked like the workers had just left and they didn't have it mopped up. Kat, from the front desk was very kind and genuinely sorry that the website was so misleading and that she couldn't offer us a better, remodeled room. Good Luck!
My 16 year old granddaughter and I came for 8 nights to Pueblo Bonito. Herb and Amy have been dedicated to serving their guests for decades and it shows. Everything is run so smoothly and with so much TLC. They start your day with a delicious full buffet breakfast. They can refer you to the best sites and guides to help you get the most from your visit. We stayed in a suite with a kitchen which was perfect for our stay. Pueblo Bonito is in a perfect location to walk to many of the sites in town. I highly recommend both the rooms and facility and the enthusiastic dedication of the owners and staff.
We just completed an 18-day national park trip with two nights at Pueblo Bonita. Authentic and well maintained (they are also updating), the staff and new owners were great. This is also a great location for the whole Santa Fe experience, we parked the car and didn't use it once we arrived. We would stay here again if back in Santa Fe.
Beautiful bed and breakfast inside and out. There was a small kitchen and living room in our room which was a surprise. Great location, you can walk to Santa Fe Plaza or Canyon Arts District and easy to leave Santa Fe for day trips. Decent breakfast with green Chile stew and pork tamales. The host, Kat, was very nice and accommodating.
Lovely lovely staff, great breakfast, fabulous location Suite was beyond dated, worst bed ever as mattress had to have been 20+ years old so sleep was difficult, could see the outside from under door which means drafty and cold, pest deterrent plugged in in kitchen, and it was over $500 for 2 nights. New owners should tear down or replace all kitchens and baths...I bet it was a cool place in the 70's.
Perfect location/staff & breakfast. Understandably outdated, esp. cramped bathroom. Cold @ night, even with two thermostats cranked to max. Please let us know when you have remodeled, as we would like to stay again.
We spent two nights at this hotel for a total of $400. It was not a great experience. The staff were so nice but the property is run down and in need of updating and repairs. Our beds were terrible. I say beds because after our first night in a room with only heat that couldn't be cooled down they moved us to another room. We literally had to open the windows to cool off in late Nov. and only a few of them actually opened. We staying in room 18 the first night and were moved to room 15 for the next. (supposedly an upgrade but really the only difference was in the size of the bed). Again, the staff were lovely but the property is not. Such a shame cuz it could be a cool little place with renovation. The breakfast in the morning is about what you expect at a Hampton or holiday Inn
My wife and I had the pleasure of spending three nights at Pueblo Bonito Santa Fe. What a joy and pleasure we experience at this wonderful B&B. Our room was beautiful and welcoming, full of Southwest Charm. Breakfast was outstanding, never would have believe having Tamales and Green Chili Stew would be so tasty. I want to also point out the customer service was unbelievable. Cat is exceptional in making guest feel at home and welcome. She is a jewel. Lastly this location is so convenient to walking to the downtown area and local restaurants. Highly recommend Pueblo Bonito Santa Fe!
This charming B&B is not perfect, but its character, location and delicious breakfast makes up for its shortcomings! A definite recommend! PROS: Location was wonderful for walking to area points of interest, shops and restaurants. Room was more like a “little home” than a standard hotel room, which gave it a much cozier, charming feel. Breakfast was filling and delicious, and the regional fare offered was so much more interesting than your standard “scrambled eggs and sausage in a chafing dish” breakfast of chain hotels. So much character in this fun little place! CONS: Bathroom was small and dated, which is understandable in a historic property, but it also often had an unpleasant sewer gas smell coming from the pipes. It was more noticeable if we kept the bathroom door shut for several hours. There was also a gap under the front door that let cold air in, but the room did have a cloth stopper to place in front of it, which worked well enough for fall.…
I just loved everything about my stay at Pueblo Bonito, from the SW appointed decor, to the personable and friendly staff and its close proximity to everything I wanted to walk to. The only change I would like to see is a more varied breakfast menu as I stayed 5 nights. Suggestion to provide some board games and puzzles in the breakfast area.