Inn at Vanessie
427 W Water St, Santa Fe, NM 87501-1858
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About
#31 of 63 hotels in Santa Fe
Location
4.6
Cleanliness
4.6
Service
4.4
Value
4.2
Located in the heart of downtown Santa Fe, Vanessie is ideally situated 2 short scenic walking blocks to the famous Historic Plaza and the revitalized Railyard Arts District, cozily tucked away in the quiet serenity of our own block bordered by San Francisco and Water Street. Immerse yourself in our exceptional creature comforts and memorable southwestern hospitality. Each of our 21 guest rooms and suites are individually decorated and uniquely designed. Our critically acclaimed Vanessie Restaurant & Lounge, providing over 35 years in ultimate dining pleasure and world famous live music and entertainment, is a Santa Fe Landmark.
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Property amenities
Parking
Wifi
Bar / lounge
Bicycle rental
Hiking
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Non-smoking hotel
Restaurant
Breakfast available
Wine / champagne
Ski rentals
Skiing
Bicycle tours
Evening entertainment
Walking tours
Outdoor furniture
Express check-in / check-out
Private check-in / check-out
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Room features
Air conditioning
Housekeeping
Safe
Wardrobe / closet
Coffee / tea maker
Refrigerator
Flatscreen TV
Walk-in shower
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Quaint
Languages Spoken
English, Spanish
Location
100Great for walkers
Grade: 100 out of 100
63Restaurantswithin 0.3 miles
83Attractionswithin 0.3 miles
Contact
427 W Water St, Santa Fe, NM 87501-1858
Getting there
Rental CarsSee rental cars from $43/day
616Reviews7Q+A100Room tips
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This is so unique. Historical building. Extremely clean. So unusual and room was beautiful. If steps are a problem ask for main level. If not, room 7 is the best! Huge!! Lots of windows in this suite. Milles for breakfast or lunch is great. French toast a must. Will definitely stay here again!
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This is a unique and amazing place to stay. Each room has a different layout and features. Overall, the rooms are beautifully decorated in Santa Fe style. Ours had a super comfy bed, refrigerator, leather chairs and footrests, desk, Wifi, balcony, and spacious bathroom with double vanity. Thus us a privately owned boutique hotel with a great staff working hard to make us feel welcome and comfortable. The restaurant and piano bar are under renovation so they provided vouchers to a nice French restaurant, Mille, just across the street. This hotel is tucked away close to the square. It's walking distance to museums, historic sites, the shops and restaurants along Guadalupe street, and the farmers market. Lots of great restaurants just a short walk away. This is not a fancy lux hotel chain. It's a small business with lots of character. Step away from the big wigs and have an experience. …
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Date of stay: March 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I've been coming to Vanessie for years, I've seen it decline rapidly. My stay in February was my last attempt to give this place a chance. The restaurant and bar are closed and currently being used as storage, open for everyone to see the clutter and disarray. The grounds have "stuff" everywhere. It's bad enough that the restaurant and bar are closed but to operate a unique hotel like this in the neglectful condition it's in and to continue to charge the prices and additional fees is ridiculous. My advice to potential customers? RUN!
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
+1
Once upon a time this was a nice hotel, but over time it has now become “The Inn at VaMessy.” Here’s what you’ll get: An army of endless black ants, an old noisy heating/cooling system to keep you up at night, uneven floors, holes in the walls, loose faucets, clogged up sinks, tv remotes that don’t work, doors that don’t close properly, dirty stained rugs, chairs with dirty greasy arm rests, and finally, peeping perverts through curtains that don’t close well enough. You should stay at another hotel that cares well enough for hotel upkeep and guest privacy. You’ve been warned.
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Date of stay: January 2023Trip type: Traveled on business
Room Tip: Bing paper clips so the curtains to fully close. Bring a can of toxic insect killer. Actually,...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
I'm pretty easy going and very rarely write negative reviews. The rude behavior of the Manager put me over the top in this case. Booking the Vanessie through Expedia led to billing problems that could not be explained to me at check-in. The young lady was trying hard, but didn't have the answers I needed. The following day, the Manager was rude in answering questions. He acted like it was a problem to provide answers. The issue was a "resort fee" that my receipt from the original booking said was paid, but the Manager insisted was not. What was it for? I guess for the closed bar ... closed restaurant ... and complimentary breakfast that was bought at Sam's Club. The toilet in my room was visibly angled and looked like it was falling through the floor. Tiles in the bathroom were broken. The mattress felt like it was worn out. The TV didn't have the usual cable channels. Although the property is in a decent location and has some potential, the Manager's unprofessional and rude behavior means I will never stay in this place again.…
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Date of stay: November 2022Trip type: Traveled on business
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Brian D wrote a review Nov 2022
The Inn at Vanessie charges $60 for a resort Fee. This is a waste of money…. NOT a resort!! How is it that businesses think they can get away with false advertising? If you make a Reservation, just realize …. You will be disappointed…. Better than sleeping in a tent.
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
We recently filed a claim against Inn at Vanessie with the Santa Fe Better Business Bureau for false and misleading business practices. For starters, they show amenities on their website which aren’t even offered: there’s no restaurant, no bar, no fitness club. This is FALSE ADVERTISING to showcase products and services that aren’t even available – and haven't been for some time. Yet, they have the gall to charge an exorbitant $30 daily resort fee (I've read it's $35 now). We’ve stayed at many resorts over the years—Inn at Vanessie is no resort. It’s not even close. Besides the lack of amenities I already mentioned, there’s also no pool, no hot tub, no spa. As for the continental breakfast, it consisted of nothing more than sweet snacks bought at Costco or some other store. Here's a short list: Brownie bites, cake, cinnamon rolls, Cookies & Cream and Strawberry yogurt, and sweet granola bars. How about PLAIN YOGURT rather than the sugary options they put out? The only fresh fruit were apples that were soft and mealy. In fact, there wasn’t one eatable healthy item on the table, which meant we had to pay for breakfast out every day, which added to the cost of our vacation. Maybe this accounts for the many negative reviews found online lately. Essentially, Inn at Vanessie is charging guests for amenities that they cannot – or will not – provide, which is misleading and deceptive. On Oct. 19, I emailed the inn and respectfully asked for a refund of $120 for our 4-day stay, and there's been no response. There’s no owner to speak to and the managers on duty are no help at all. It’s shameful (and possibly illegal) that they continue to rip people off by being dishonest about their "resort" amenities, hence this review. They fail to acknowledge emails and don’t seem to care about customer service. Management’s indifferent attitude should raise a red flag for future travelers who are considering this property. We'd never stay here again or recommend it. You shouldn’t either, or you’ll regret it. …
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Date of stay: September 2022Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Bring lights. The rooms aren't well lit.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
We stayed here for two nights. It's close to the Plaza and some good restaurants. Things to know before booking: -The Restaurant and Piano Bar are closed, and have been for over a year. I couldn't find any mention of this on their web site. -The $35 Resort fee basically covers on-site parking and a continental breakfast. Very basic, but not bad. -Maintenance and upkeep of the property appears to be minimal at best We stayed in the Galisteo room. It was nice. We wanted to stay at a more rustic/pueblo style place, and this room fits the bill. However: -The room doesn't really match the photos I saw. -The TV didn't work for our entire stay. -The room (and other rooms we saw) included a giant swamp cooler in the middle of the floor. It worked, but it's an eyesore. -In the bathroom shower, the hot and cold are reversed. -It has a private courtyard and enclosed patio. This would be great, except the courtyard is overgrown and hasn't been weeded in months (judging by the trees growing under the table). It's probably been longer than that since the enclosed patio room was cleaned. I spoke with several managers numerous times. They seemed nice, but never apologized for anything or even asked how our stay was when we checked out. We won't be going back, and can't recommend it for the premium prices they charge.…
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Date of stay: October 2022Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
We booked the hotel Vanessa for 3 nights based on the information contained on the website. We entered our room (Sioux) via a dilapidated wooden staircase. The room was filthy and in need of extensive maintenance. We found a previous occupants food in the fridge and pills on the floor. The fireplace was thick with cobwebs and the bathroom was dirty. The rug was full of stains and sticky with dirt. In addition, the facilities advertised on the website (restaurant, piano bar, fitness centre) and the reason we had booked this hotel had been closed down. At no time before our stay were we told about this. We spoke to the manager who offered no apology or solution and so we checked out the next morning. He refused to refund the 2 nights we did not stay saying the 'the owner was in financial difficulties' as if this were a reason for the gross misrepresentation and the worst experience in a hotel we have ever had. We paid an extortionate $1,279.96 for a dirty one night stay in a hotel that has no facilities. I made a formal complaint by email, with 2 reminders to acknowledge this and to date (30th Oct) I have not received a response from the manager. I contacted the owner by email, followed by a less than satisfactory telephone conversation in which he accused me of exaggerating just to get my money back. It is clear that neither the hotel or owner has any intention of refunding my money. This hotel is a health and safety hazard and still gaining money by false representation.…
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Date of stay: October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The good: hotel location, room size, bathroom size and quality, bed comfort. The bad: $30 resort fee when there are NO resort amenities. No restaurant, no bar, no pool, etc. why are they collecting a resort fee? Also, no one mentioned you have to request maid service. It isn’t even stated on a note in the room. Had to learn this by (bad) experience. The ugly: returned from dinner to find one side of our room had no power. Not tv, no heat, and missing half the lights. Went to office, but it was 8:30pm and the office was closed. A note on the door gave a telephone number for after hours support. I called it 3 times. Each time it rang multiple times and then went to voicemail, which was full. I scribbled an irritated note and was trying to wedge it into the office door when a guy walked around the corner of the building. I asked him if he worked there and he said yes. I told him my problem and told him that I was irritated about the lack of an answer and a voicemail option on the night number. He told me to “be more Godly.” He repeated this admonishment twice more before the situation was fixed. I’m NOT kidding. When I stared at him in incredulity, he told me to be nicer. He did not apologize for my situation or for the telephone number issue. He fixed my problem by flipping a circuit breaker. I later learned that he was the manager!!! I still can’t believe it.…
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
$178 - $358 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
inn at vanessie hotel santa fe
FORMERLY KNOWN AS
Water Street Inn
LOCATION
United StatesNew MexicoSanta FeHistoric District
NUMBER OF ROOMS
21
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Frequently Asked Questions about Inn at Vanessie
Which popular attractions are close to Inn at Vanessie?
Nearby attractions include Santa Fe Art Classes (0.3 miles), Georgia O'Keeffe Museum (0.2 miles), and Lensic Performing Arts Center (0.2 miles).
What are some of the property amenities at Inn at Vanessie?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and internet access.
Which room amenities are available at Inn at Vanessie?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Inn at Vanessie?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Inn at Vanessie?
Conveniently located restaurants include Sassella, Dolina Bakery & Cafe, and El Callejon Taqueria and Grill.
Is Inn at Vanessie located near the city center?
Yes, it is 0.3 miles away from the center of Santa Fe.
Are pets allowed at Inn at Vanessie?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Inn at Vanessie?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Inn at Vanessie?
Many travelers enjoy visiting Santa Fe Plaza (0.4 miles), Loretto Chapel (0.4 miles), and The Oldest House (0.5 miles).
Is Inn at Vanessie accessible?
Yes, it offers reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.