We stayed here over NYE as we passed through New Mexico, and I wanted to write a review because it stood out. I have stayed in some hotels during this COVID time that haven't seemed to care as much or haven't felt as comfortable, but this was secure, clean and excellent. The doors open to the outdoors, an internal courtyard, which means less time in common spaces and more peace of mind. Gabriel who was attending to us also reached out to my cell ahead of time to let me know I could text any questions or requests in, rather than make a lobby trip. This was a huge help and relief - I wonder why all hotels haven't - and Gabriel was especially kind and attentive throughout our stay! We also loved having a wood-burning fireplace, and appreciated Lupe's kind help stocking the wood and starting the fire.…
This was our second time staying at Hotel Chimayo, and it was fantastic! It is right off the plaza, downtown. Waking distance to many great restaurants and attractions. The staff is always helpful and friendly. The rooms are clean, cozy and some have a fireplace. They are also a dog friendly hotel.
We enjoyed our stay at this hotel. The suite was nice, but not luxurious. It could use updating. The fireplace was a great feature, staff came bringing wood and started it for us (left door open so ventilation was moving). I felt very safe here, masks required and it was very clean.
Nice enough room, and great location. That's what's good. Here is what was not so good... 1) No elevator. We had to lug 2 heavy bags up/down 3 flights of stairs. 2) No air conditioning. We were there in mid October when daytime temps were in the mid 80s. The heating in the room worked fine. But we didn't need heat. We needed A/C. 3) No cleaning of rooms. I know the Covid situation drove that, but after 3 days the room was a pretty gross mess. We weren't told before or during check-in that there would be no service. 4) Early morning (5:00 AM) fire alarm woke us and drove us outside in our underwear for about 15 minutes. Thankfully there was no fire. Of course I assume there was no fire, because management never came by to explain why /what happened. 5) Bar closed during our stay. Again, Covid related. With limited services and the above issues, why were we charged a 'resort' fee?…
We booked a Jr Suite, and found the room clean and comfortable. We’ve stayed at several of the Heritage Hotel’s and haven’t been disappointed! We had a relaxing weekend at Hotel Chimayo and cant wait to go back!
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