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Hotel Santa Fe, The Hacienda and Spa

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#12 of 61 Hotels in Santa Fe
Certificate of Excellence
GreenLeadersSilver level
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Hotel Santa Fe, The Hacienda and Spa
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1,281 Reviews from our TripAdvisor Community

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Showing 1,258: English reviews
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

This is not a spectacular hotel for the money. Very average in many ways. Most lacking was the checkin process that felt like a cheap motel checkin. No offer of bellman service, help with parking or anything additional. Just find a place to park and drag your bags in. The lobby is cozy (as in not very large) and very... More 

Helpful?
Thank photocpin
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

There are many options for staying in Santa Fe, but this is still my favorite after more than 10 years of looking around. The warmth of the overall ambience, good service and a convenient location within walking distance of the plaza make this special. The patio dining, whether for breakfast or dinner, is a pleasure. The hotel shop is run... More 

Helpful?
Thank Bruce B
Bloomingdale, New Jersey
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We spent just one night but had a delightful experience. Front desk staff was extremely helpful and pleasant. The room was fine. Nice decor. We booked a suite which I thought was on the second floor but we were on the bottom floor. We were a little disappointed not to have a balcony but not a deal breaker. The restaurant... More 

Helpful?
1 Thank KelleyNJ
San Antonio, Texas
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was our third trip to Santa Fe and the first time we stayed at this hotel. What a wonderful experience. We stayed in the large suite which was wonderfully decorated and very comfortable. The hotel has a very relaxed and quiet feel about it with the Native American ambiance. The restaurant was one of our favorite things about the... More 

Helpful?
1 Thank John B
Level Contributor
60 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Now, we loved the hotel - comfortable, well-located, very clean. We loved it so much that, on the first day, we asked to extend our stay by an extra night. Our biggest problem was the housekeeping team - we were woken up on two of our four mornings by a knock at our door (at around 8.00am, which us still... More 

Helpful?
3 Thank Steve S
PaulMargetson, Owner at Hotel Santa Fe, The Hacienda and Spa, responded to this review

We do actually start at 8am, so all of our rooms can normally be ready at 4pm - our guest check-in time. Please put the "Do Not Disturb" hanger on your bedroom door hanger next time and we promise not to disturb you next time! With apologies and thank you so very much for staying with us. More 

1 review
2 of 5 stars Reviewed 1 week ago

Room # 142 was next to the employee maintenance room & we heard noise through the wall until late at night. The blinds wouldn't work properly and broke. Outside lights shown into the room even with the blinds closed. The shower didn't drain properly. Having said all that, the manager discounted our bill by 25% BUT it was still outrageous... More 

Helpful?
Thank Franklin L
PaulMargetson, Owner at Hotel Santa Fe, The Hacienda and Spa, responded to this review

Please accept my sincere apologies for the inconvenience you were caused and we will be taking this room out of commission. Please give us another chance and we promise to take good care of you! kowaen mina so thuu puchi - Have a great day! More 

Green Valley, Arizona
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Wonderful place to stay, shuttle buses to and from any and all of the center of town, lovely restaurant with wonderful entrees. Would definitely stay there again. Santa Fe has lots of wonderful art . Mountain trails gallery was our favorite.

Helpful?
3 Thank jerwrn
PaulMargetson, Owner at Hotel Santa Fe, The Hacienda and Spa, responded to this review

Thank you so much for taking the time to write to tripadvisor.com with your kind review and we are delighted to learn you enjoyed your stay. Please come back again, soon! chenoho mima téwe yo tha - We thank you for staying with us. More 

San Jose, California
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 2 weeks ago

it doesn't love you back. Visit began on Christmas night. Buffet only in restaurant so ate at the bar. Ordered hamburgers, took forever, then told order got lost because they ran out of paper(???). Order put in again, and they were nice enough to not charge us. Room was near side entrance on ground floor - whenever anyone used that... More 

Helpful?
1 Thank baerm
PaulMargetson, Owner at Hotel Santa Fe, The Hacienda and Spa, responded to this review

I am so sorry that we made you "sad". I do sincerely apologize for the obvious inconvenience you were caused. We can certainly do better and hope that you may give us another chance! Again, with apologies! More 

Minneapolis, Minnesota
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had a one-night stay. Only down side was I got charged for a robe I didn't take. The hotel was newly remodeled and it looks great-reminiscent of 1920s Southwest. The hotel is in the middle of all the walking action.

Helpful?
1 Thank Ellebb
PaulMargetson, Owner at Hotel Santa Fe, The Hacienda and Spa, responded to this review

I don't think this review belongs to Hotel Santa Fe - maybe La Fonda or Hotel St. Francis?! But please do stay with us next time!? More 

East Northport, New York
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is our third time staying at Hotel Santa Fe, The Hacienda and Spa. We will never stay anywhere else while visiting Santa Fe. The hotel staff is friendly, knowledgable and always willing to give advice on places to visit. They are also very helpful. The hotel is beautiful and has a special quality I can't quite put my finger... More 

Helpful?
2 Thank NYFamily39K
PaulMargetson, Owner at Hotel Santa Fe, The Hacienda and Spa, responded to this review

Thank you so much for staying with us again and taking the time to write to tripadvisor.com with your kind words. We are delighted to learn that you enjoyed your stay! Please come back again, soon! kii thu wia‘‘ kanna thu wia - Our House is Your House More 

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Offering spacious accommodations along with cultural activities, this Native American-owned hotel is situated in Santa Fe's Railyard District and features exceptional on-site spa services and gourmet dining options. Hotel Santa Fe offers a unique cultural experience with on-site ceremonial dance performances, historical storytelling and an on-site gift shop featuring hand-made crafts. Guests can also enjoy relaxing around the outdoor fireplace and listening to live Native American music. Guests at the Hotel Santa Fe can also enjoy Native American-inspired cuisine at the on-site Amaya Restaurant or unique cocktails at Amaya Bar. The hotel also features an outdoor swimming pool and lush outdoor gardens. In the area surrounding the Hotel Santa Fe, guests can easily discover a number of art galleries, museums and restaurants. Historic downtown Santa Fe is also located only a short distance away. ... more   less 

Additional Information about Hotel Santa Fe, The Hacienda and Spa

Address: 1501 Paseo de Peralta, Santa Fe, NM 87501-3721
Location: United States > New Mexico > Santa Fe
Price Range: $169 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Santa Fe, The Hacienda and Spa 4*
Number of rooms: 163
Reservation Options:
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Also Known As:
Hotel Santa Fe And Hacienda And Spa
Hotel Santa Fe & Hacienda Santa Fe
Hotel Style:
#2 Green Hotel in Santa Fe
#4 Spa Hotel in Santa Fe
#5 Luxury Hotel in Santa Fe
#7 Business Hotel in Santa Fe
#10 Romantic Hotel in Santa Fe
#15 Family Hotel in Santa Fe
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